New registration


  • Alpha Testers

    I see that on the news page about the new PA beta that PowerArchiver 2006 uses a new registration system. and that we will need to obtain a registration code for PowerArchiver 2006 by visiting your account page.

    Slight problem, when I go to the account page it requires the email address and password provided when ordering. I have the email address but I have never had a password. So how do I get my new registration code ?

    I have emailed ordering@conexware.com but no response yet.

    I want my registration back. :mad:

    Luxor



  • Exactly the same results and steps here. Hopefully someone will get back to us soon.



  • Same here I registered the first Paying PA rebuilt my computer changed computers few times changed Internet provider so even my Email adress is not good anymore so???


  • conexware

    If you are an registered user and are using:

    a. same email address as at the time of purchase, but you have forgotten your password, just enter your email and any password. You will be fowarded to bad password screen with a link to password recovery.

    b. different email address now - and old email being unavailable for your use, email us via support form with your info and we will update your email.

    All users, including those from 4 years ago (except for original donators) are in the system, even if you never received the password or purchased via old purchasing system.

    Of course, if you have any trouble, just let us know.

    thanks!



  • Well, I don’t know what I am doing wrong. I have entered my original email address and a made up password per your instructions. I get the page with the form where I can have my password emailed to me. I have been waiting for a few hours on the password, but no response has arrived.

    I have my original email from SWREG dated 6/27/2001. The email address I am using is still the same. I am not sure where to go from here.


  • Alpha Testers

    @dragon57:

    Well, I don’t know what I am doing wrong. I have entered my original email address and a made up password per your instructions. I get the page with the form where I can have my password emailed to me. I have been waiting for a few hours on the password, but no response has arrived.

    I have my original email from SWREG dated 6/27/2001. The email address I am using is still the same. I am not sure where to go from here.

    Same here, no response to any request for my password. 😞

    Luxor


  • conexware

    @dragon57:

    Well, I don’t know what I am doing wrong. I have entered my original email address and a made up password per your instructions. I get the page with the form where I can have my password emailed to me. I have been waiting for a few hours on the password, but no response has arrived.

    I have my original email from SWREG dated 6/27/2001. The email address I am using is still the same. I am not sure where to go from here.

    that means it is not correct email address. If you dont get it within minutes, please check first your anti-spam filter and then email us with the details and we will check it out.

    thanks,


  • Alpha Testers

    @spwolf:

    that means it is not correct email address. If you dont get it within minutes, please check first your anti-spam filter and then email us with the details and we will check it out.

    thanks,

    Sorry Spywolf but the email address is correct I am sitting here with my email registration number reciept in front of me. Not any anti-spam filter either. Checked my logs nothing there.

    What address do you want details sent to ? Oh and exactly what details do you require. Maybe obvious to you but I’m having one of those days. :p

    Luxor


  • conexware

    @Luxor:

    Sorry Spywolf but the email address is correct I am sitting here with my email registration number reciept in front of me. Not any anti-spam filter either. Checked my logs nothing there.

    What address do you want details sent to ? Oh and exactly what details do you require. Maybe obvious to you but I’m having one of those days. :p

    Luxor

    Please email us directly with your registration info via support button at the top of the page
    .
    If it is the same email and you are in our system, then it could be only something blocking our email.

    thanks,


 

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