Hi @Chris-Steinbeck-Bell There definitely isn’t a problem with your license, it just seems that it does not have the Advanced Codec Pack(.PA format) included. We did have a couple of earlier 2018 versions where the .PA format was unlocked while it was not supposed to and that was a bug. Upon solving the bug, it worked as intended, for PowerArchiver users who have the advanced codec pack. You may renew your license through your account at www.conexware.com/shop, which will include the .Pa format as well.