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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    PowerArchiver 9.20 (final) ZIP Extraction Bug

    Tech Support
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    • W
      welhaux last edited by

      PowerArchiver 9.20 is unable to extract both files in this archive. It will extract only the HTML file. It complains that it is part of a spanned archive, but it is not. Microsoft Windows XP integrated ZIP is able to extract the file

      http://home.att.net/~jameskass/CODE2000.ZIP

      I reported this before but it isn’t fixed in 9.20 final!

      1 Reply Last reply Reply Quote 0
      • D
        davidsplash last edited by

        its the ttf file thats causing the problem on testing with pa it sayes the s same error message above but if you test it and click on the ok button a few times it sayes archives is ok.

        I even created a repaire archive and that failed ttf file was again the problem

        winzip and winrar passed ok extracting these files.

        must be a problem with the.

        Hold on a moment WHAT ZIP UTILITY DID YOU USE TO CREATE IT. I JUST EXTRCTED THE FILES USING WINZIP AND THEN WITH WINZIP AND PA I CREATED A NEW ZIP FILES AND IT WORKED EXTRCTION OK SO IT CAN’T BE THE FILES UNLESS THERE IS A PROBLEM WITH THE ZIP BUT WINZIP SAYES OK TO THE ARCHIVE STRANGE.

        hAS TO BE A PROBLEM WITH WHAT PROGRAM CREATED THE ZIP. hOWEVER FIXING THE ARCHIVE FAILS IT STILL REPRODUCES THE SAME FAULT.

        D 1 Reply Last reply Reply Quote 0
        • D
          deipotent @davidsplash last edited by

          It’s doesn’t appear to be a problem with DynaZip either because I had no trouble extracting both files with another app that uses the DZ library. It’s possible they’re using differnt versions of the DZ library though.

          EDIT: The problem also exists with 9.20.04 (ie. beta 1).

          spwolf 1 Reply Last reply Reply Quote 0
          • D
            davidsplash last edited by

            i have tested this fiule with pa 7.02 and it worked

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @deipotent last edited by

              @deipotent:

              It’s doesn’t appear to be a problem with DynaZip either because I had no trouble extracting both files with another app that uses the DZ library. It’s possible they’re using differnt versions of the DZ library though.

              EDIT: The problem also exists with 9.20.04 (ie. beta 1).

              It is an problem with newer DynaZip library, but I dont know what exactly is causing it… It has to be something very specific to the archive.

              We are checking it out.

              thanks,

              D 1 Reply Last reply Reply Quote 0
              • D
                davidsplash @spwolf last edited by

                how come pa 7.02 is ok extracting it.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @davidsplash last edited by

                  @davidsplash:

                  how come pa 7.02 is ok extracting it.

                  If I knew, then I wouldnt have to be checking it :-)

                  1 Reply Last reply Reply Quote 0
                  • C
                    cyberblob last edited by

                    I have noticed i get a runtime error trying to extract zip files stateing
                    End of file or corrupt.

                    Then i get runtime error 216 at 004042EE

                    I hope this helps fix this or other issues.

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      davidsplash @cyberblob last edited by

                      any chance you can upload your zip file here to the developer can take a look at it

                      1 Reply Last reply Reply Quote 0
                      • D
                        davidsplash last edited by

                        this problem is happening more and more when will it be fixed

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @davidsplash last edited by

                          @davidsplash:

                          this problem is happening more and more when will it be fixed

                          Does that mean you have experienced the same problem with other archives as well? If so, let us know.

                          thanks,

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            davidsplash @spwolf last edited by

                            yes but only with zip archives. i can not upload them here but they work with winzip and winrar

                            TBGBe 1 Reply Last reply Reply Quote 0
                            • TBGBe
                              TBGBe @davidsplash last edited by

                              @davidsplash:

                              … happening more and more … i can not upload them here …

                              I use zip a lot every day and haven’t seen this error.

                              Can you identify how your files were created (which tool / options)?
                              Is there something common about the mix of contents (files/folders) e.g. also have ttf?

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @TBGBe last edited by

                                @TBGBe:

                                I use zip a lot every day and haven’t seen this error.

                                Can you identify how your files were created (which tool / options)?
                                Is there something common about the mix of contents (files/folders) e.g. also have ttf?

                                I dont think it is that common at all - I have been checking it while waiting for response from dynazip, and this particular file did not work for past 3 versions of PA, and it is the only file I know so far that doesnt work with PA, without any proper explanation.

                                thanks,

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  davidsplash @spwolf last edited by

                                  i have one more but cxan not send it to you due to its contense

                                  C D 2 Replies Last reply Reply Quote 0
                                  • C
                                    cyberblob @davidsplash last edited by

                                    Here i found one that causes my error that i can release.

                                    Omniquad AntiSpy DefMain.zip will cause the same error i get with my file.

                                    If you right click and try to extract the archive it will fail to extract the archive fully
                                    If you open the archive then select all contents and drag them to a folder it will error with text "Unexpected end of Zip file. probably the file is corrupt or missing spanned file.
                                    Then you will notice all file in zip are gone then in the archive.
                                    Then close powerarchiver and crash you are there.

                                    spwolf TBGBe 2 Replies Last reply Reply Quote 0
                                    • D
                                      DaveQ @davidsplash last edited by

                                      I have a zip archive containing 3 files: an exe, html, and txt. I attempt to extract the exe to a shared folder. It goes through the extraction process, but the file is not visible in the destination folder. If I extract again, it confirms whether I want to overwrite. i.e. the file is somehow there, but not accessible or visible. I have tried extracting to various folders with the same result. In each case I am opening the archive before processing. I tried the same archive with WZ, and it extracted OK.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @DaveQ last edited by

                                        @DaveQ:

                                        I have a zip archive containing 3 files: an exe, html, and txt. I attempt to extract the exe to a shared folder. It goes through the extraction process, but the file is not visible in the destination folder. If I extract again, it confirms whether I want to overwrite. i.e. the file is somehow there, but not accessible or visible. I have tried extracting to various folders with the same result. In each case I am opening the archive before processing. I tried the same archive with WZ, and it extracted OK.

                                        Check file attributes in the archive? Thats something different in any case…

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @cyberblob last edited by

                                          @cyberblob:

                                          Here i found one that causes my error that i can release.

                                          Omniquad AntiSpy DefMain.zip will cause the same error i get with my file.

                                          If you right click and try to extract the archive it will fail to extract the archive fully
                                          If you open the archive then select all contents and drag them to a folder it will error with text "Unexpected end of Zip file. probably the file is corrupt or missing spanned file.
                                          Then you will notice all file in zip are gone then in the archive.
                                          Then close powerarchiver and crash you are there.

                                          Sounds great - can you send us an link to the file?

                                          thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • TBGBe
                                            TBGBe @cyberblob last edited by

                                            @cyberblob:

                                            Omniquad AntiSpy DefMain.zip

                                            :confused:
                                            Is the name correct? I went to http://www.ominquad.com
                                            On their download page AntiSpy file is named TSAntiSpy.zip and extracts OK
                                            Also tried TSPassword.zip - also extracts OK.

                                            I cannot see a DefMain.zip there?

                                            C 1 Reply Last reply Reply Quote 0
                                            • C
                                              cyberblob @TBGBe last edited by

                                              Yes the software is correct.
                                              http://www.omniquad.com/TotalSecurity/TSAntiSpy.zip

                                              Download their antispyware solution. then install it
                                              Update the signature database then look C:\Program Files\Omniquad Total Security\AntiSpy\Sig\Defmain.zip it is their signature database.

                                              1 Reply Last reply Reply Quote 0
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