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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    PowerArchiver 9.20 (final) ZIP Extraction Bug

    Tech Support
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    • W
      welhaux last edited by

      PowerArchiver 9.20 is unable to extract both files in this archive. It will extract only the HTML file. It complains that it is part of a spanned archive, but it is not. Microsoft Windows XP integrated ZIP is able to extract the file

      http://home.att.net/~jameskass/CODE2000.ZIP

      I reported this before but it isn’t fixed in 9.20 final!

      1 Reply Last reply Reply Quote 0
      • D
        davidsplash last edited by

        its the ttf file thats causing the problem on testing with pa it sayes the s same error message above but if you test it and click on the ok button a few times it sayes archives is ok.

        I even created a repaire archive and that failed ttf file was again the problem

        winzip and winrar passed ok extracting these files.

        must be a problem with the.

        Hold on a moment WHAT ZIP UTILITY DID YOU USE TO CREATE IT. I JUST EXTRCTED THE FILES USING WINZIP AND THEN WITH WINZIP AND PA I CREATED A NEW ZIP FILES AND IT WORKED EXTRCTION OK SO IT CAN’T BE THE FILES UNLESS THERE IS A PROBLEM WITH THE ZIP BUT WINZIP SAYES OK TO THE ARCHIVE STRANGE.

        hAS TO BE A PROBLEM WITH WHAT PROGRAM CREATED THE ZIP. hOWEVER FIXING THE ARCHIVE FAILS IT STILL REPRODUCES THE SAME FAULT.

        D 1 Reply Last reply Reply Quote 0
        • D
          deipotent @davidsplash last edited by

          It’s doesn’t appear to be a problem with DynaZip either because I had no trouble extracting both files with another app that uses the DZ library. It’s possible they’re using differnt versions of the DZ library though.

          EDIT: The problem also exists with 9.20.04 (ie. beta 1).

          spwolf 1 Reply Last reply Reply Quote 0
          • D
            davidsplash last edited by

            i have tested this fiule with pa 7.02 and it worked

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @deipotent last edited by

              @deipotent:

              It’s doesn’t appear to be a problem with DynaZip either because I had no trouble extracting both files with another app that uses the DZ library. It’s possible they’re using differnt versions of the DZ library though.

              EDIT: The problem also exists with 9.20.04 (ie. beta 1).

              It is an problem with newer DynaZip library, but I dont know what exactly is causing it… It has to be something very specific to the archive.

              We are checking it out.

              thanks,

              D 1 Reply Last reply Reply Quote 0
              • D
                davidsplash @spwolf last edited by

                how come pa 7.02 is ok extracting it.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @davidsplash last edited by

                  @davidsplash:

                  how come pa 7.02 is ok extracting it.

                  If I knew, then I wouldnt have to be checking it :-)

                  1 Reply Last reply Reply Quote 0
                  • C
                    cyberblob last edited by

                    I have noticed i get a runtime error trying to extract zip files stateing
                    End of file or corrupt.

                    Then i get runtime error 216 at 004042EE

                    I hope this helps fix this or other issues.

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      davidsplash @cyberblob last edited by

                      any chance you can upload your zip file here to the developer can take a look at it

                      1 Reply Last reply Reply Quote 0
                      • D
                        davidsplash last edited by

                        this problem is happening more and more when will it be fixed

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @davidsplash last edited by

                          @davidsplash:

                          this problem is happening more and more when will it be fixed

                          Does that mean you have experienced the same problem with other archives as well? If so, let us know.

                          thanks,

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            davidsplash @spwolf last edited by

                            yes but only with zip archives. i can not upload them here but they work with winzip and winrar

                            TBGBe 1 Reply Last reply Reply Quote 0
                            • TBGBe
                              TBGBe @davidsplash last edited by

                              @davidsplash:

                              … happening more and more … i can not upload them here …

                              I use zip a lot every day and haven’t seen this error.

                              Can you identify how your files were created (which tool / options)?
                              Is there something common about the mix of contents (files/folders) e.g. also have ttf?

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @TBGBe last edited by

                                @TBGBe:

                                I use zip a lot every day and haven’t seen this error.

                                Can you identify how your files were created (which tool / options)?
                                Is there something common about the mix of contents (files/folders) e.g. also have ttf?

                                I dont think it is that common at all - I have been checking it while waiting for response from dynazip, and this particular file did not work for past 3 versions of PA, and it is the only file I know so far that doesnt work with PA, without any proper explanation.

                                thanks,

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  davidsplash @spwolf last edited by

                                  i have one more but cxan not send it to you due to its contense

                                  C D 2 Replies Last reply Reply Quote 0
                                  • C
                                    cyberblob @davidsplash last edited by

                                    Here i found one that causes my error that i can release.

                                    Omniquad AntiSpy DefMain.zip will cause the same error i get with my file.

                                    If you right click and try to extract the archive it will fail to extract the archive fully
                                    If you open the archive then select all contents and drag them to a folder it will error with text "Unexpected end of Zip file. probably the file is corrupt or missing spanned file.
                                    Then you will notice all file in zip are gone then in the archive.
                                    Then close powerarchiver and crash you are there.

                                    spwolf TBGBe 2 Replies Last reply Reply Quote 0
                                    • D
                                      DaveQ @davidsplash last edited by

                                      I have a zip archive containing 3 files: an exe, html, and txt. I attempt to extract the exe to a shared folder. It goes through the extraction process, but the file is not visible in the destination folder. If I extract again, it confirms whether I want to overwrite. i.e. the file is somehow there, but not accessible or visible. I have tried extracting to various folders with the same result. In each case I am opening the archive before processing. I tried the same archive with WZ, and it extracted OK.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @DaveQ last edited by

                                        @DaveQ:

                                        I have a zip archive containing 3 files: an exe, html, and txt. I attempt to extract the exe to a shared folder. It goes through the extraction process, but the file is not visible in the destination folder. If I extract again, it confirms whether I want to overwrite. i.e. the file is somehow there, but not accessible or visible. I have tried extracting to various folders with the same result. In each case I am opening the archive before processing. I tried the same archive with WZ, and it extracted OK.

                                        Check file attributes in the archive? Thats something different in any case…

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @cyberblob last edited by

                                          @cyberblob:

                                          Here i found one that causes my error that i can release.

                                          Omniquad AntiSpy DefMain.zip will cause the same error i get with my file.

                                          If you right click and try to extract the archive it will fail to extract the archive fully
                                          If you open the archive then select all contents and drag them to a folder it will error with text "Unexpected end of Zip file. probably the file is corrupt or missing spanned file.
                                          Then you will notice all file in zip are gone then in the archive.
                                          Then close powerarchiver and crash you are there.

                                          Sounds great - can you send us an link to the file?

                                          thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • TBGBe
                                            TBGBe @cyberblob last edited by

                                            @cyberblob:

                                            Omniquad AntiSpy DefMain.zip

                                            :confused:
                                            Is the name correct? I went to http://www.ominquad.com
                                            On their download page AntiSpy file is named TSAntiSpy.zip and extracts OK
                                            Also tried TSPassword.zip - also extracts OK.

                                            I cannot see a DefMain.zip there?

                                            C 1 Reply Last reply Reply Quote 0
                                            • C
                                              cyberblob @TBGBe last edited by

                                              Yes the software is correct.
                                              http://www.omniquad.com/TotalSecurity/TSAntiSpy.zip

                                              Download their antispyware solution. then install it
                                              Update the signature database then look C:\Program Files\Omniquad Total Security\AntiSpy\Sig\Defmain.zip it is their signature database.

                                              1 Reply Last reply Reply Quote 0
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