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    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Fast Ring: PowerArchiver 2017 17.00.83/85/86/87 RC2

    Tech Support
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    • spwolf
      spwolf conexware last edited by spwolf

      Release Notes - PowerArchiver - Version 17.00.83 - 7th of July 2017

      ** Improvement
      * [PA-398] - improve text step
      * [PA-1003] - small usability improvements in calculate memory info
      * [PA-1004] - memory calculation does not work with advanced selection window
      * [PA-1005] - advanced add options improvements
      * [PA-1006] - advanced add window - file list improvements
      * [PA-1007] - improve loading speed of Add window in main pa
      * [PA-1013] - use 32px icon size on toolbars at 125 dpi
      * [PA-1014] - bwt3:qlfc3 adjustment for mt1 usage
      * [PA-1017] - update to latest F3 engine
      * [PA-1029] - editing exiting profiles
      * [PA-1030] - add dropdown to save profiles buttons in add window, with save being default and delete being under dropdown
      * [PA-1034] - apply updated translations 06.28.17
      * [PA-1035] - create .sf2 step: use bwt3 codec
      * [PA-1037] - updated mp3 codec
      * [PA-1038] - update mp3 codec params
      * [PA-1039] - non solid and more than one solid block result in wrong ratio and size readings
      * [PA-1042] - update pam/.ppm steps with ppmd_sh2
      * [PA-1045] - add window - maximized size, bad looks

      ** New Feature
      * [PA-960] - save compression profile with advanced option info
      * [PA-1040] - implement ppmd_sh2 instead of ppmd_sh
      * [PA-1041] - update pgm, s3m step to ppmd_sh

      ** Bug
      * [PA-998] - .78: Stack overflow and AV error when minimizing progress bar during compression thru shell
      * [PA-1001] - Sort field bottom border not showing in light sklns
      * [PA-1016] - D&D into add window
      * [PA-1027] - Memory Usage text cut off
      * [PA-1028] - Using mp3 codec brings up CMD windows and progress bar is minimised
      * [PA-1036] - bwt3 memory counting, wrong info
      * [PA-1046] - Testing dialog stays in back when always on top selected

      Release Notes - PowerArchiver - Version 17.00.85 - 14th of July 2017

      ** Improvement
      * [PA-1009] - add modern icons to add, advanced add windows when modern icon set is used
      * [PA-1021] - test: show filelist for PA
      * [PA-1031] - saving settings in advanced options issues
      * [PA-1039] - non solid and more than one solid block result in wrong ratio and size readings
      * [PA-1050] - update to latest F4 codec engine
      * [PA-1052] - update all translations to 7th July 2017 versions
      * [PA-1062] - advanced add window - file list improvements

      ** New Feature
      * [PA-1051] - implement new mp3 codec

      ** Bug
      * [PA-969] - drag and drop add window / select files should use last used folder as starting point
      * [PA-971] - Add windows bottom buttons cut off under 720p
      * [PA-1015] - PA format progress bar continues when paused
      * [PA-1019] - PA Default profile should not save advanced settings automatically
      * [PA-1033] - add window - change name in via shell add and hit enter, old name is used
      * [PA-1043] - Encrypted to PAE2 grayed out in add window>Options tab
      * [PA-1056] - classic simple skin - weird add window look
      * [PA-1057] - Gridlines unchecked in config after restart PA
      * [PA-1059] - Advanced Add window does not show properly when Add clicked from main PA
      * [PA-1060] - opening several files at once shows error
      * [PA-1064] - standard encryption features
      * [PA-1065] - open zip in preview in explorer, go to archive mode, it stays in preview window

      Release Notes - PowerArchiver - Version 17.00.86

      ** Improvement
      * [PA-1069] - return of explorer hdd browse in archive mode

      ** Bug
      * [PA-921] - MSI version throws network error during installation
      * [PA-974] - run backups twice in a row from backup interface, ends up 7z file in .pa
      * [PA-984] - Backup: .PA format backups always overwrite when not selected to
      * [PA-985] - Backup: Additional options dropdown empty when PA format used, in final backup screen
      * [PA-1061] - lower mp3 codec mt if file is smaller than C.
      * [PA-1067] - PA 2017 inno setup uninstalls PA 2016 Offline help

      Release Notes - PowerArchiver - Version 17.00.87

      ** Bug
      * [PA-927] - Canceling PA file creation not working properly
      * [PA-976] - investigate PA crash during 7z compression
      * [PA-1044] - Some Advanced Profile options are not saved
      * [PA-1063] - Virtual Drive not showing correctly in 32bit OS
      * [PA-1068] - Preview window hidden in .85
      * [PA-1070] - compress to 7z does not ask for overwrite or update

      PA 2017 17.00.87 download:
      http://dl.powerarchiver.com/2017/powarc170087.exe

      PA 2017 17.00.85 Portable download:
      http://dl.powerarchiver.com/2017/powarcportable170085.exe

      Whats New
      New mp3 codec implemented in experimental codecs, new ppmd_sh2 codec, updated codec engine with bug fixes, less memory usage. Fully usable compression profiles with advanced options, updated add and extract windows. Shell compress/extract now instantly start actions compared to previous 2s-5s delay. Many more fixes and changes.

      Thank you!

      PA Team
      ConeXware, Inc.

      1 Reply Last reply Reply Quote 3
      • spwolf
        spwolf conexware last edited by

        @Alpha-Testers new mp3 codec testing here: https://forums.powerarchiver.com/topic/5788/experimental-codecs-info-updates

        1 Reply Last reply Reply Quote 0
        • N
          nikkho Alpha Testers last edited by

          @spwolf said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

          PA 2017 17.00.77 download:

          BTW, download link names refer to 77, even if download point to 83.

          1 Reply Last reply Reply Quote 1
          • Luxor
            Luxor Alpha Testers last edited by

            Avira antivirus is throwing up a false positive with this build.
            According to Avira it contains TR/Crypt.XPACK.Gen3.
            I’ve reported it as a fp, . Hopefully they will fix it.

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            spwolf Luxor 2 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Luxor last edited by

              @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

              Avira antivirus is throwing up a false positive with this build.
              According to Avira it contains TR/Crypt.XPACK.Gen3.
              I’ve reported it as a fp, . Hopefully they will fix it.

              What file specifically? we might need to report it ourselves for faster handling.

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @spwolf last edited by

                @spwolf said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                What file specifically? we might need to report it ourselves for faster handling.

                The report log points to.
                C:\Program Files (x86)\PowerArchiver\POWERARC-PACKMP3.EXE

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @Luxor last edited by

                  @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                  @spwolf said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                  What file specifically? we might need to report it ourselves for faster handling.

                  The report log points to.
                  C:\Program Files (x86)\PowerArchiver\POWERARC-PACKMP3.EXE

                  i have personally reported it 10x to them in past 30 days, it should have been fixed. According to VirusTotal it is not reported anymore, i am sure you are using latest definitions? thanks.

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @spwolf last edited by

                    @spwolf said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                    i am sure you are using latest definitions?

                    I sure am.

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    1 Reply Last reply Reply Quote 0
                    • Brian Gregory
                      Brian Gregory Alpha Testers last edited by Brian Gregory

                      I don’t like the .83 version at all. It’s always locking up saying not responding. Makes the whole PC slow and a bit unreliable.

                      spwolf 1 Reply Last reply Reply Quote 2
                      • spwolf
                        spwolf conexware @Brian Gregory last edited by

                        @Brian-Gregory said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                        I don’t like the .83 version at all. It’s always locking up saying not responding. Makes the whole PC slow and a bit unreliable.

                        when does it happen? Let us know more… first report so far. What has changed is add and extract windows, not much else inside PA (other than codecs).

                        Brian Gregory 1 Reply Last reply Reply Quote 0
                        • Luxor
                          Luxor Alpha Testers @Luxor last edited by

                          @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                          Avira antivirus is throwing up a false positive with this build.
                          According to Avira it contains TR/Crypt.XPACK.Gen3.
                          I’ve reported it as a fp, . Hopefully they will fix it.

                          Just had an email from the saying it has been fixed and it looks like it has.

                          Windows 10 Home 64-bit
                          Intel Core i7 6700HQ @ 2.60GHz
                          12.0GB Dual-Channel DDR3 @ 798MHz

                          spwolf 1 Reply Last reply Reply Quote 2
                          • spwolf
                            spwolf conexware @Luxor last edited by

                            @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                            @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                            Avira antivirus is throwing up a false positive with this build.
                            

                            According to Avira it contains TR/Crypt.XPACK.Gen3.
                            I’ve reported it as a fp, . Hopefully they will fix it.

                            Just had an email from the saying it has been fixed and it looks like it has.

                            we also re-uploaded the setup with version of the exe that has been whitelisted properly… thanks!

                            1 Reply Last reply Reply Quote 0
                            • Brian Gregory
                              Brian Gregory Alpha Testers @spwolf last edited by

                              @spwolf I reinstalled over the top. Possibly it’s better now but checking for updates is often very slow and shows “Not responding”. Maybe it’s just your update server that’s slow.

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @Brian Gregory last edited by

                                @Brian-Gregory said in Fast Ring: PowerArchiver 2017 17.00.83 RC2:

                                @spwolf I reinstalled over the top. Possibly it’s better now but checking for updates is often very slow and shows “Not responding”. Maybe it’s just your update server that’s slow.

                                it is small text file on our CDN, so likely a problem between CDN servers and your ISP. I had a vision of PA crashing and freezing :).

                                If it keeps happening, we can send tracert logs to the CDN, maybe they can re-route it.

                                Brian Gregory 1 Reply Last reply Reply Quote 0
                                • Brian Gregory
                                  Brian Gregory Alpha Testers @spwolf last edited by

                                  @spwolf It seems much better now I rebooted my modem. Oops.

                                  1 Reply Last reply Reply Quote 1
                                  • spwolf
                                    spwolf conexware last edited by

                                    @Alpha-Testers update with .85 build info, check it out and have a nice weekend!

                                    1 Reply Last reply Reply Quote 3
                                    • spwolf
                                      spwolf conexware last edited by

                                      @Alpha-Testers .86 is out, check it out…

                                      1 Reply Last reply Reply Quote 1
                                      • Luxor
                                        Luxor Alpha Testers last edited by

                                        Fixed. Though I had to import my settings for it to take effect.

                                        Windows 10 Home 64-bit
                                        Intel Core i7 6700HQ @ 2.60GHz
                                        12.0GB Dual-Channel DDR3 @ 798MHz

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @Luxor last edited by

                                          @Luxor said in Fast Ring: PowerArchiver 2017 17.00.83/85/86 RC2:

                                          Fixed. Though I had to import my settings for it to take effect.

                                          Under View> Display Style… we will add it to the same button on status bar too.

                                          pirrbe 1 Reply Last reply Reply Quote 0
                                          • pirrbe
                                            pirrbe Alpha Testers @spwolf last edited by pirrbe

                                            @spwolf integration of this option in toolbar is a brilliant idea, works perfect again now. I also had my doubts about my settings …

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              @Alpha-Testers build .87 with some important fixes, thanks for reporting!

                                              1 Reply Last reply Reply Quote 3
                                              • N
                                                nikkho Alpha Testers last edited by

                                                It seems that 17.00.88 is now available in PatchBeam.

                                                1 Reply Last reply Reply Quote 2
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  New release is out:
                                                  https://forums.powerarchiver.com/topic/5801/slow-ring-powerarchiver-2017-17-00-90-final

                                                  Make sure to use Patchbeam in the future for super fast updates.

                                                  1 Reply Last reply Reply Quote 1
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