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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Deleting large archives

    Tech Support
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    • drteeth
      drteeth last edited by

      I have noticed I cannot delete large archives, please see the attached.

      The file is not open in explorer in any operator-instigated way. All affected files are approx 4.5Gb on an NTFS partition. Smaller files can be deleted without issue. Is this related to (I assume) PA showing the archive contents in the delete dialogue box?

      Cheers

      DrT
      attachment_t_6318_0_2015-01-24_20h25_03.png

      1 Reply Last reply Reply Quote 0
      • drteeth
        drteeth last edited by

        Any thoughts on this or any ideas on how I can test if PA is involved?

        Currently I have to use an unlocking/deleting facility.

        Cheers

        DrT

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          this is an iso file, right?

          1 Reply Last reply Reply Quote 0
          • drteeth
            drteeth last edited by

            Yes. I can delete smaller ISO files even from the same location., but this one is approx 4.5GB. It is an OpenSuSE distro ISO.

            The attached is what I see then I try to delete the ISO and a screenshot of an Unlocker screen to show why. PC only turned on 30 mins ago. 100% reproducible.

            As usual, happy to run any tests etc to help out.

            Regards

            DrT
            attachment_p_33392_0_2015-02-04_15h25_05.png
            attachment_p_33392_1_2015-02-04_15h25_16.png

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              great!

              drteeth 1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth @spwolf last edited by

                @spwolf:

                great!

                Does that mean I have found something useful? If that is the case, why are only large ISOs affected?

                Regards

                DrT

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  Obviously it’s an issue so very helpful… I would guess that iso files over 4gb cause some internal issue in listing code hence the lock… We will know more once Feb team fixes it, but reproducible report is 80% of the work already

                  drteeth 1 Reply Last reply Reply Quote 0
                  • drteeth
                    drteeth @spwolf last edited by

                    Okay, thanks.

                    DrT

                    1 Reply Last reply Reply Quote 0
                    • M
                      Mili conexware last edited by

                      lets check this out, reporting back with results or questions.

                      thanks for the details

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Created two 4.8+gig ISO files, mounted/unmounted them, extracted them and they deleted fine afterwards.
                        I’m downloading openSUSE-Tumbleweed-DVD-x86_64-Current.iso and trying with that.

                        Let me know if you did anything specific after which this ISO file became undeletable.

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • drteeth
                          drteeth last edited by

                          I am doing nothing to these files. I cannot delete any OpenSuSE distros, I have both 13.2 distos and latest snapshots of Tumbleweed…that’s 4 in total; even after just turning on my computer. Done nothing to them at all. All I have to do is download and try to delete. I don’t know whether it is a size issue, but I could delete a Knoppix distro at 4.1 GB.

                          The on thing I have noticed, is that before the first delete attempt, which always fails, there are no locking processes. These show up (as per the above screenshot) only after the first failed attempt.

                          Cheers

                          DrT

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            Basically, you downloaded this file and then when attempting to delete it it gives you the said error?
                            I’ve downloaded the same, file and it deleted just fine.
                            Please run me through the process starting with obtaining the file and deleting it at the end. What exactly goes on in between?
                            Let me know, I’ll give it a try.

                            1 Reply Last reply Reply Quote 0
                            • drteeth
                              drteeth last edited by

                              I can turn on my computer and do nothing and still cannot delete those files without an unlocking utility. I downloaded the files a good week or two ago.

                              It gets even more spooky. I d/l one of these files to another PC and have exactly the same problem. OS is the same, Win 7 x64.

                              <smoking gun=“”>Uninstalled PA and rebooted and COULD delete file. Re-installed PA and cannot delete file</smoking> . Saved my settings and reapplied them before trying the second delete (which failed).

                              I did save my settings before uninstalling - anybody want the reg file for testing?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Socrates Banned @drteeth last edited by

                                . . . you have preview turned on? Try turning it off (Alt-P) and see if that helps?

                                drteeth 1 Reply Last reply Reply Quote 0
                                • drteeth
                                  drteeth @Socrates last edited by

                                  @Socrates:

                                  . . . you have preview turned on? Try turning it off (Alt-P) and see if that helps?

                                  I did. Turning it off made no difference.

                                  Cheers

                                  DrT

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Socrates Banned last edited by

                                    Sorry. I thought it might help. I had some problem deleting files when preview was open in PA mini. I thought it was worth a try.

                                    One other possibility. If you have that file type set to always use Volume Shadow Copy Support, it might keep the file open in explorer.

                                    The last option is there is something about the partition (I assume that is J:?) that is causing the problem.

                                    drteeth 1 Reply Last reply Reply Quote 0
                                    • drteeth
                                      drteeth @Socrates last edited by

                                      Hi,

                                      See post #13 for some tests that I ran on another computer. Strangely, only my four OpenSuSE ISOs are affected.

                                      In short, I can delete the files without PA installed.

                                      Cheers

                                      DrT

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        hmmm, lets try with your settings. If you can please send them over(in a cab file) to support at conexware dot com and I can try to reproduce that way.

                                        Did you perform an installation of the said ISOs before attempting to delete them or can you reproduce it by just downloading the file and attempting to delete it right away after download?

                                        thanks again!

                                        1 Reply Last reply Reply Quote 0
                                        • drteeth
                                          drteeth last edited by

                                          Just download and try and delete - that’s all I did on my test.
                                          Email just sent, subject as per this thread.
                                          Happy to test and fixes or send any further info.

                                          Cheers

                                          DrT

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            i will check it out if need be :-)

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              this was reproduced by the team, and written in for a fix… thanks for the report!

                                              drteeth 1 Reply Last reply Reply Quote 0
                                              • drteeth
                                                drteeth @spwolf last edited by

                                                You are more than welcome.

                                                Regards

                                                DrT

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  can you check latest official release:
                                                  http://dl.powerarchiver.com/2015/powarc150106.exe

                                                  thanks!

                                                  drteeth 1 Reply Last reply Reply Quote 0
                                                  • drteeth
                                                    drteeth @spwolf last edited by

                                                    @spwolf:

                                                    can you check latest official release:
                                                    http://dl.powerarchiver.com/2015/powarc150106.exe
                                                    thanks!

                                                    Issue seems fixed, but the version installed is 15.01.05 not 15.01.06 as expected.

                                                    Cheers

                                                    DrT

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @drteeth last edited by

                                                      @drteeth:

                                                      Issue seems fixed, but the version installed is 15.01.05 not 15.01.06 as expected.

                                                      Cheers

                                                      DrT

                                                      cool, ISO support has been improved as well… version is fine, thanks!

                                                      drteeth 1 Reply Last reply Reply Quote 0
                                                      • drteeth
                                                        drteeth @spwolf last edited by

                                                        Sorry to report but the problem is back. Using the latest version.

                                                        I am clearing out my Linux ISO folder and the issue has presented itself with the OpenSuSE 13.2 x64 ISO (I’m now using Tumbleweed). The file is locked by 5 explorer.exe processes.

                                                        I copied the file to a different computer and got the same problem.

                                                        I shall keep the file for testing purposes to check any fixes.

                                                        Regards

                                                        DrT

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @drteeth last edited by

                                                          @drteeth:

                                                          Sorry to report but the problem is back. Using the latest version.

                                                          I am clearing out my Linux ISO folder and the issue has presented itself with the OpenSuSE 13.2 x64 ISO (I’m now using Tumbleweed). The file is locked by 5 explorer.exe processes.

                                                          I copied the file to a different computer and got the same problem.

                                                          I shall keep the file for testing purposes to check any fixes.

                                                          Regards

                                                          DrT

                                                          is this the same ISO as before? Since PA did not get update in-between, so what else changed?

                                                          drteeth 1 Reply Last reply Reply Quote 0
                                                          • drteeth
                                                            drteeth @spwolf last edited by

                                                            @spwolf:

                                                            is this the same ISO as before? Since PA did not get update in-between, so what else changed?

                                                            There was an update and we thought the issue had been fixed, please see messages #23 & 24. It is the same file, viz openSUSE-13.2-DVD-x86_64.iso, the problem exists on two PCs with the same file and same version of PA (the latest). The OS is Win 7 x64 in both cases.

                                                            The problem was reproduced by yourselves as per earlier in the thread.

                                                            Regards

                                                            DrT

                                                            Update:- Another ISO is affected - a Tumbleweed ISO. Just moving it to another computer to check if the delete fails there too…it does.

                                                            drteeth 1 Reply Last reply Reply Quote 0
                                                            • drteeth
                                                              drteeth @drteeth last edited by

                                                              Any more news on this issue?

                                                              Mni tnx,

                                                              DrTeeth

                                                              1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware last edited by

                                                                i reproduced it and re-opened it in bug tracker… we will see with next update, soon.

                                                                1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  Figured it out, archive was wrongly read… now it reads it correctly:
                                                                  http://www.powerarchiver.com/test/release15/powarc150202.exe

                                                                  there are two image files inside of that ISO file. It should be fine now, check it out! Thanks!

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • drteeth
                                                                    drteeth last edited by

                                                                    Hi spwolf,

                                                                    It looks like you got the sucker now. Could you please explain what the issue was?

                                                                    Thanks, DrTeeth

                                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware @drteeth last edited by

                                                                      @drteeth:

                                                                      Hi spwolf,

                                                                      It looks like you got the sucker now. Could you please explain what the issue was?

                                                                      Thanks, DrTeeth

                                                                      archive was recognized wrongly, hence the issue with it locking up the file… now this ISO MBR format is recognized properly in preview and it works fine.

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • M
                                                                        Mili conexware last edited by

                                                                        Hello, this should be fixed in the latest update. Tested here and confirmed :)
                                                                        You may update via Patchbeam or use this direct download link;
                                                                        http://dl.powerarchiver.com/2015/powarc150304.exe

                                                                        Please let us know and thanks for your help!

                                                                        1 Reply Last reply Reply Quote 0
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