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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Extract archive to subfolder - multiple archives to one folder

    Tech Support
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    • S
      steje last edited by

      Several versions now I’m seeing this problem…

      I have the ‘Extract archive to subfolder’ context menu action enabled under the shell extension settings. In all past versions, selecting multiple archives and then dragging-and-dropping them to a destination folder and extracting them with this option caused all archives to be extracted to their own folder - named after each archive. Since the last few versions, only a single folder gets created (named after the FIRST selected archive) with all of the archives contents being extracted to the single folder…

      Is this “known” and expected to be fixed soon? Having to select and individually extract each archive is a real pain…

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Hi steje,

        The Option you’re looking for is Extract to filename/
        It’s not enabled by default and you have to add it manually, here’s a screenshot showing where it is. Single click it and click Add or Add to Submenu
        attachment_p_32625_0_extract-multi-archives-to-separate-folder.jpg

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          Once you do add it, the right click option will look like the highlighted below.
          It shows up when multiple archives are selected and right clicked and it will extract all archives into separate folders;
          attachment_p_32626_0_extract-to-filename.jpg

          1 Reply Last reply Reply Quote 0
          • S
            steje last edited by

            Thanks as always Mili… this was a self-inflicted problem. I must have messed around with my shell extension settings for some reason at some point and didn’t realize I had reset them to use the wrong subfolder action. Thanks for correcting me… all good now.

            M 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              maybe we could set this as default option for 2015?

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware @steje last edited by

                @steje:

                Thanks as always Mili… this was a self-inflicted problem. I must have messed around with my shell extension settings for some reason at some point and didn’t realize I had reset them to use the wrong subfolder action. Thanks for correcting me… all good now.

                You’re very welcome steje!
                As spwolf points out, it probably wouldn’t be a bad idea to make this a default option in PA 2015. As it’s probably the most logical way to handle extracting multiple archives into subfolders.

                S 1 Reply Last reply Reply Quote 0
                • S
                  steje @Mili last edited by

                  So - ironically, since updating to 15.00.38 - this seems to have BECOME a legitimate issue :-)!

                  I’ve got 3 zip files in the same folder:

                  Autoruns.zip
                  SysinternalsSuite.zip
                  Sysmon.zip

                  I select all three and drag them with right mouse button and then release. I pick what seems to be the ‘multiple archives into separate folders’ item from the drop menu. But only one folder is created, with the contents of all three zip files mixed into the one folder (named after the first selected zip file). Same behavior as if you’re using the ~wrong shell extension option like I had unknowingly been doing before == the regular ‘Extract archive to subfolder’ item.

                  So, I went into Configuration, and edited the Shell Extensions/Extraction page to remove ALL menu items (except for the sub-menu that you never let us remove ;-) ). I was surprised that after doing this, I still had both the ‘Extract Here’ and ‘Extract archive to subfolder’ menu items appear on the drop menu…?

                  But I then go back into Configuration and re-add the ‘Extract to filename/ (multiple archives into separate folders)’ item, and when testing again - it still DISPLAYS in the context menu as if it’s the right item (by virtue of showing \filename\ at the end of the Extract To text shown in the context menu text, instead of the actual name of only the first of multiple filenames selected which is indicative of the regular ‘Extract archive to subfolder’ menu item). But again, the behavior is as if the regular item is selected.

                  Weird… did you perhaps in fact make a change in v15 like the one described here about making the ‘multiple archives into separate folders’ the default behavior, but it somehow went terribly wrong - lol?

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    yep, we added by default for both options to work… it seems that drag and drop one has the issue you experienced, while “normal” right click works fine? Please check it out.

                    thanks!

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      steje @spwolf last edited by

                      Hi wolf… yes, confirmed. The right click context menu Extract to /filename/ works as expected as you said. It’s only the drop menu thats broken…

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        okie dokie, new version should be out soon.

                        1 Reply Last reply Reply Quote 0
                        • S
                          steje last edited by

                          Hi folks, just wondering if there is a fix for this intended for release some time soon? I submitted a ‘Support Form’ last week but it seems maybe the support form might be a bit deprecated? At least, the version drop down only goes as high as PA2013, and I didn’t get a response… so I’m mentioning again here now because several updates have been released so far without a fix.

                          spwolf 1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            hey Steje, this was logged into the system but we’re now adding it to the list for the next update. thanks very much for the reminder!

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @steje last edited by

                              @steje:

                              At least, the version drop down only goes as high as PA2013, and I didn’t get a response… so I’m mentioning again here now because several updates have been released so far without a fix.

                              did you get ticket number automatically?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                steje @spwolf last edited by

                                Thanks Mili!

                                Hi spwolf… I don’t recall seeing anything other than a web page that acknowledged me submitting the report. I didn’t get an email or anything like that (I checked SPAM, etc).

                                I just submitted a new report for another issue I’ve been having - and I see that PA2015 is now an option in the drop down - thanks. But again - I just get a “Your report has been sent, and will be replied to as soon as possible!” page come up - and no email ack that a report has been filed, etc.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  weird, still nothing and nothing in the logs of the support software… what support page are you sending it from?

                                  You can just send email to support at conexware dot com… it will automatically accept your report and send you ticket number… lets try that!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    Please check this release for right click, several files extract to filename\ extraction:
                                    http://www.powerarchiver.com/test/release15/powarc150202.exe

                                    thanks!

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      steje @spwolf last edited by

                                      Hi wolf… yeah, I installed the 15.02.02 build and the drop menu action now works correctly for multiple archives.

                                      Thanks for the fix!

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @steje last edited by

                                        @steje:

                                        Hi wolf… yeah, I installed the 15.02.02 build and the drop menu action now works correctly for multiple archives.

                                        Thanks for the fix!

                                        thanks for reporting it!

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          steje @spwolf last edited by

                                          Actually - sorry - but something else is broken now ;-).

                                          I went straight to testing extraction of multiple archives, which now works like it used to. Separate folders are created correctly for each archive… However, when extracting just a SINGLE archive - it behaves as if you just used the ‘Extract Here’ drop action. I.e. the contents of the archive are extracted to the current folder - no new folder gets created.

                                          Shall I send an email with the problem report - or is reporting here good enough to get it fixed?

                                          spwolf Brian Gregory 2 Replies Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @steje last edited by

                                            @steje:

                                            Actually - sorry - but something else is broken now ;-).

                                            I went straight to testing extraction of multiple archives, which now works like it used to. Separate folders are created correctly for each archive… However, when extracting just a SINGLE archive - it behaves as if you just used the ‘Extract Here’ drop action. I.e. the contents of the archive are extracted to the current folder - no new folder gets created.

                                            Shall I send an email with the problem report - or is reporting here good enough to get it fixed?

                                            no need to send email, i wrote it in here… argh! thanks!

                                            1 Reply Last reply Reply Quote 0
                                            • Brian Gregory
                                              Brian Gregory Alpha Testers @steje last edited by

                                              @steje:

                                              Actually - sorry - but something else is broken now ;-).

                                              I went straight to testing extraction of multiple archives, which now works like it used to. Separate folders are created correctly for each archive… However, when extracting just a SINGLE archive - it behaves as if you just used the ‘Extract Here’ drop action. I.e. the contents of the archive are extracted to the current folder - no new folder gets created.

                                              Shall I send an email with the problem report - or is reporting here good enough to get it fixed?

                                              Still not fixed in 15.02.04.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @Brian Gregory last edited by

                                                @Brian:

                                                Still not fixed in 15.02.04.

                                                this was reported day after 15.02.04 was released, unfortunately.

                                                Brian Gregory 1 Reply Last reply Reply Quote 0
                                                • Brian Gregory
                                                  Brian Gregory Alpha Testers @spwolf last edited by

                                                  @spwolf:

                                                  this was reported day after 15.02.04 was released, unfortunately.

                                                  Are you able to give a rough estimate of when a fix will be released?

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @Brian Gregory last edited by

                                                    @Brian:

                                                    Are you able to give a rough estimate of when a fix will be released?

                                                    Monday if it passes testing?!

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      You can help us test it here:
                                                      http://www.powerarchiver.com/test/release15/powarc150301.exe

                                                      We still did not have time to test it properly, so it would be helpful… thanks!

                                                      Brian Gregory 1 Reply Last reply Reply Quote 0
                                                      • M
                                                        Mili conexware last edited by

                                                        in initial testing it seems to be working fine, looking forward to your confirmation :)

                                                        1 Reply Last reply Reply Quote 0
                                                        • Brian Gregory
                                                          Brian Gregory Alpha Testers @spwolf last edited by

                                                          @spwolf:

                                                          You can help us test it here:
                                                          http://www.powerarchiver.com/test/release15/powarc150301.exe

                                                          We still did not have time to test it properly, so it would be helpful… thanks!

                                                          Yes, seems fine to me. :)

                                                          Thank you.

                                                          1 Reply Last reply Reply Quote 0
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