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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Explorer.exe Crash on right click

    Tech Support
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    • F
      Fryedsoft last edited by

      I recently ran into this situation on My Windows 8 x64 System by accident, and figured I should file a bug report on this.

      Whenever you Right click on C:\Documents and Settings (The Junction Shortcut to C:\users in Windows 8. Usually a Hidden OS Protected file) explorer.exe crashes. Using Shellexview, I narrowed it down to the Powerarchiver Shell extensions causing the crash.

      PowerArchiver Version 14.00.23 (08/2013)

      In Powerarchiver configuration under Shell Extensions:```
      All Shell Extensions under compression and extraction are added under submenu.

      Checked:
      Use images beside menu items
      Check for self-extracting ZIP, ARJ, ACE, BH, LHA, RAR files
      Check for self-extracting CAB files
      Display “Compress with options" item

      Unchecked:
      Open folder after extracting
      Open Archive after creation
      Split Powerarchiver/backup/FTP/Burner features into seperate submenus

      Info From Shellexview:
      

      ==================================================
      Extension Name : PowerArchiver Shell Extensions
      Disabled : No
      Type : Context Menu
      Description :
      Version : 14.0.6.1
      Product Name :
      Company :
      My Computer : No
      Desktop : No
      Control Panel : No
      My Network Places : No
      Entire Network : No
      Remote Computer : No
      Filename : C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
      CLSID : {d03d3e78-0c44-3d45-b15f-bcfd8a8b4c7e}
      File Created Time : 6/21/2013 11:13:28 AM
      CLSID Modified Time: 7/7/2013 11:21:56 PM
      Microsoft : No
      File Extensions : *, Folder, opensearchfilefolderresult
      File Attributes : A
      File Size : 2,381,696
      .NET Extension : No
      Digital Signature :

      Info From explorer.exe crash from Windows 8 Problem Details:
      

      Source
      Windows Explorer

      Summary
      Stopped working

      Date
      ‎8/‎24/‎2013 11:36 AM

      Status
      Report sent

      Description
      Faulting Application Path: C:\Windows\explorer.exe

      Problem signature
      Problem Event Name: APPCRASH
      Application Name: Explorer.EXE
      Application Version: 6.2.9200.16628
      Application Timestamp: 51a94434
      Fault Module Name: KERNELBASE.dll
      Fault Module Version: 6.2.9200.16451
      Fault Module Timestamp: 50988aa6
      Exception Code: 0eedfade
      Exception Offset: 000000000003811c
      OS Version: 6.2.9200.2.0.0.256.103
      Locale ID: 1033
      Additional Information 1: d10c
      Additional Information 2: d10c8d0ba911531f953db0b64550b81c
      Additional Information 3: 906a
      Additional Information 4: 906a285aa6f97391c16e3db5ef6c46f7

      Extra information about the problem
      Bucket ID: fabc203af10971ecfb9df312845f4e98 (118186029)

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        awesome!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          Hello, please try with this release:
          http://dl.powerarchiver.com/2013/powarc140030int.exe

          thank you!

          F 1 Reply Last reply Reply Quote 0
          • F
            Fryedsoft @spwolf last edited by

            I know it’s been awhile, and at this point I’ve updated to 14.00.32 and Windows 8.1, but I can right click on C:\documents and settings with no issue now.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              this was indeed fixed, thanks for the report!

              Brian Gregory 1 Reply Last reply Reply Quote 0
              • Brian Gregory
                Brian Gregory Alpha Testers @spwolf last edited by

                I’m getting this crashing explorer.exe in 64 bit Windows 7 when right clicking junctions.

                Could the problem have come back?

                Note that I have yet to confirm whether uninstalling PowerArchiver fixes it.
                (I’m currently using PA 14.01.06)

                Also it usually occurs the second time I right click on a junction in a particular open folder window.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  it seems to be fine here…

                  Brian Gregory 1 Reply Last reply Reply Quote 0
                  • Brian Gregory
                    Brian Gregory Alpha Testers @spwolf last edited by

                    @spwolf:

                    it seems to be fine here…

                    Yes, I agree, it must be something else.
                    Sorry.

                    Brian Gregory 1 Reply Last reply Reply Quote 0
                    • Brian Gregory
                      Brian Gregory Alpha Testers @Brian Gregory last edited by

                      CORRECTION:

                      I’ve been experimenting with SysInternals autoruns.exe disabling things to see what cures my problem and disabling this:

                      HKLM\SOFTWARE\Classes\Folder\ShellEx\ContextMenuHandlers\PowerArchiver64

                      which refers indirectly to
                      “c:\program files (x86)\powerarchiver\pashlext64.dll”

                      fixes the crashing problem when right clicking junctions, at the expense (obviously) of losing the PA right click on folder operations.

                      Next I’ll try rearranging my PA context menu items to see if that fixes it.

                      Brian Gregory 1 Reply Last reply Reply Quote 0
                      • Brian Gregory
                        Brian Gregory Alpha Testers @Brian Gregory last edited by

                        No, fiddling subtly with PA’s right click options makes no difference.
                        :(

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          try this:
                          1. save you PA registry via Options> Export settings.
                          2. Reset your PA options by using set defaults

                          If it still happens, try disabling every other shell extension but enabling PA and lets see if it happens then.

                          We have to find a way to reproduce it here.

                          What exactly are you clicking on? I tried C:\Documents and Settings as well as C:\users All Users or Default user and it all seems fine, and i have tons of various different PA shell extensions on.

                          Also - always use latest PA - which is 14.02.

                          thanks!

                          Brian Gregory 2 Replies Last reply Reply Quote 0
                          • Brian Gregory
                            Brian Gregory Alpha Testers @spwolf last edited by

                            I think you probably need more than one junction for it to fail.
                            Please try this:
                            Download JUNCTION from here:
                            http://technet.microsoft.com/en-gb/sysinternals/bb896768.aspx
                            Extract junction.exe from the junction.zip you downloaded in to C:
                            (or the root of any other local drive or partition)
                            open command prompt and cd to the root of your chosen drive, run junction, and agree to EULA.
                            Then do:

                            md test-dir

                            junction junc1 test-dir

                            junction junction-test test-dir

                            Then open an explorer window and right click junc1 several times.
                            You don’t need to choose anything from the resulting menu if it appears.

                            I find the first right click produces a menu with slightly garbled PowerArchiver parts in it and then the second time explorer crashes.

                            Afterwards you can clean up by doing this at the command prompt:

                            junction junc1 /d
                            junction junction-test /d
                            rd test-dir
                            del junction.exe

                            or just delete the created items using explorer

                            Afterthought:
                            If you use C:\ you may need to run the command prompt as Administrator.

                            1 Reply Last reply Reply Quote 0
                            • Brian Gregory
                              Brian Gregory Alpha Testers @spwolf last edited by

                              @spwolf:

                              …
                              Also - always use latest PA - which is 14.02.

                              Why isn’t this showing up in PatchBeam, I have asked it to show me BETA versions.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                i tried it with 3 junctions and was able to reproduce it… thanks!

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Try this latest release please, it is up on the PatchBeam… let us know how it works :-)

                                  Brian Gregory 1 Reply Last reply Reply Quote 0
                                  • Brian Gregory
                                    Brian Gregory Alpha Testers @spwolf last edited by

                                    @spwolf:

                                    Try this latest release please, it is up on the PatchBeam… let us know how it works :-)

                                    It works great.
                                    Thanks.

                                    1 Reply Last reply Reply Quote 0
                                    • Brian Gregory
                                      Brian Gregory Alpha Testers last edited by

                                      Hello it’s me again.

                                      I’ve found ANOTHER case where right clicking a junction still crashes explorer due to PowerArchiver. (Using PowerArchiver 14.02.03).

                                      Please try this:
                                      Download JUNCTION from here:
                                      http://technet.microsoft.com/en-gb/sysinternals/bb896768.aspx
                                      Extract junction.exe from the junction.zip you downloaded in to C:
                                      (or the root of any other local drive or partition)
                                      open command prompt and cd to the root of your chosen drive, run junction, and agree to EULA.
                                      Then do:

                                      md test-dir

                                      junction junc1 test-dir

                                      rd test-dir

                                      Then open an explorer window and right click junc1.
                                      Explorer should crash.

                                      (If it doesn’t maybe you need two junctions in the root).

                                      Afterwards you can clean up by doing this at the command prompt:

                                      junction junc1 /d
                                      del junction.exe

                                      or just delete the created items using explorer

                                      If you use C:\ you may need to run the command prompt as Administrator.

                                      Thanks in advance.

                                      Brian Gregory 1 Reply Last reply Reply Quote 0
                                      • Brian Gregory
                                        Brian Gregory Alpha Testers @Brian Gregory last edited by

                                        Hello?

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          We got it, we will check it out for next release, as usual :-)

                                          Brian Gregory 1 Reply Last reply Reply Quote 0
                                          • Brian Gregory
                                            Brian Gregory Alpha Testers @spwolf last edited by

                                            @spwolf:

                                            We got it, we will check it out for next release, as usual :-)

                                            Is this (Explorer crash when right clicking a junction pointing to non existent folder) supposed to be fixed in 14.02.05 ?

                                            Either it isn’t fixed for me or, as often happens, Powerarchiver is proving difficult to update to the latest version without some old files getting left in use.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              nope, it will come in update to come :-)

                                              1 Reply Last reply Reply Quote 0
                                              • Brian Gregory
                                                Brian Gregory Alpha Testers last edited by

                                                When exactly?
                                                Am I only allowed one bug fix or something?
                                                Is somebody reporting more than one bug regarded by you as a trouble maker?

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  of course not, we had some other things to finish up first…

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    Brian,

                                                    do you have ZTE installed as well, or just PA?

                                                    Brian Gregory 1 Reply Last reply Reply Quote 0
                                                    • Brian Gregory
                                                      Brian Gregory Alpha Testers @spwolf last edited by

                                                      @spwolf:

                                                      Brian,

                                                      do you have ZTE installed as well, or just PA?

                                                      Just PA and PACL.

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        This should be fixed in latest release:
                                                        http://powerarchiver.com/test/release13/powarc140503int.exe

                                                        Please let us know and thanks!

                                                        1 Reply Last reply Reply Quote 0
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