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    PA 21.00.18 Action / Test behaves oddly for me on .PA files
    Brian GregoryB

    PA 21.00.18 running on Windows 7 64 bit.
    I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
    Discovered:
    a) PA always issues a UAC prompt to do this!
    b) PA always says there are many errors in PA files.

    Tech Support
    Convert archive is incorrect for some WinRAR 5 archives
    W

    WinRAR 5 has a rather useful option in some cases, which is to be able to create an archive by replacing identical files with a reference to the first occurrence (hardlink) within the archive.
    In case you choose to convert the file with PowerArchiver to another format, however, the resulting archive does not have all the files. It does not consider those that were present as hardlinks.
    If you do a normal extraction of the RAR archive instead, even with PowerArchivier, all the files are extracted correctly.

    Tech Support
    Some bugs on Advanced options
    W

    When adding to a file archive, and selecting for example PA format, strong optimization method, extreme compression. In the Advanced Options section you change to Automatic, EXE Filter and PDF filter . You return to the main section and save the Profile. When you then reload the profile you do not have the Automatic options of EXE Filter and PDF saved there.
    I noticed that instead if you change other options they are saved correctly (except for the Filter box values).

    Also among the various changes to the advanced options you click the “Calculate RAM usage” button the value seems to be added to the previous one. You can see it for example just by clicking the button twice in a row, the value changes. Edit: actually after many attempts now it seems to write a stable value (it does not change with each click). Maybe a synchronization problem in the calculation?

    Used PowerArchivier 2023 but there is the same behavior with the 2022

    Tech Support

    Version 13.03.01 does not start

    Tech Support
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    • J
      joakim_46 Alpha Testers
      last edited by

      After updating to version 13.03.01 Powerarchiver does not start on my system at all. I already uninstalled it, removed all Powerarchiver registry settings, but same thing happens. I checked Task Manager and the process is not there. I’m using Windows 7 x64.

      Version 13.01.03 works just fine.

      1 Reply Last reply Reply Quote 0
      • spwolfS
        spwolf conexware
        last edited by

        maybe antivirus?

        1 Reply Last reply Reply Quote 0
        • spwolfS
          spwolf conexware
          last edited by

          did you try full install? There is nothing major changed… we have win7 x64 and it works fine there.

          J 1 Reply Last reply Reply Quote 0
          • J
            joakim_46 Alpha Testers @spwolf
            last edited by

            Yes, I uninstalled it. Deleted all registry entries. Installed again and does not start. I have Kaspersky Anti-Virus 2013.

            J 1 Reply Last reply Reply Quote 0
            • J
              joakim_46 Alpha Testers @joakim_46
              last edited by

              All right, installed it again, with anti-virus disabled, and still no go. Installed version 13.01.03 and it works perfectly. So, there’s really something wrong with this build.

              1 Reply Last reply Reply Quote 0
              • spwolfS
                spwolf conexware
                last edited by

                no error message, nothing, just nothing?

                J 1 Reply Last reply Reply Quote 0
                • J
                  joakim_46 Alpha Testers @spwolf
                  last edited by

                  @spwolf:

                  no error message, nothing, just nothing?

                  Yes, no error message, nothing. And the process is not running in background.

                  1 Reply Last reply Reply Quote 0
                  • spwolfS
                    spwolf conexware
                    last edited by

                    Antivirus cant be disabled except with uninstall. If you just disable it via switch, it still works. I tested it on Virus Total few days ago and now again and it has no false positives so it shouldnt be that. I will still try to download Kaspersky myself and try it but….

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      joakim_46 Alpha Testers @spwolf
                      last edited by

                      Kaspersky detected no threat, and nothing was deleted/quarantined.

                      1 Reply Last reply Reply Quote 0
                      • spwolfS
                        spwolf conexware
                        last edited by

                        did you try going into program files and launching it by itself? (powerarc.exe)?
                        If not, try it… and try backup and burner too… what happens?

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          joakim_46 Alpha Testers @spwolf
                          last edited by

                          I tried PABackup.exe, PABurntools.exe and Powerarc.exe manually and none of them works, just the same nothing happens.

                          1 Reply Last reply Reply Quote 0
                          • J
                            joakim_46 Alpha Testers
                            last edited by

                            I’ve the error from system event viewer

                            Nome da aplicação com falha: POWERARC.EXE, versão: 13.3.1.0, carimbo de data/hora: 0x2a425e19
                            Nome do módulo com falha: POWERARC.EXE, versão: 13.3.1.0, carimbo de data/hora: 0x2a425e19
                            Código de excepção: 0xc0000005
                            Desvio de falha: 0x00e36000
                            ID do processo com falha: 0x115c
                            Data/hora de início da aplicação com falha: 0x01cdf901b9327d7e
                            Caminho da aplicação com falha: C:\Program Files (x86)\PowerArchiver\POWERARC.EXE
                            Caminho do módulo com falha: C:\Program Files (x86)\PowerArchiver\POWERARC.EXE
                            ID do Relatório: f6e384e8-64f4-11e2-9ab5-8c89a5e5f225

                            You can download report here: https://cloudpt.pt/link/14de4cd3-5ce8-4e89-9026-fac5ff1157dd/Report.wer

                            PowerArchiver installer CRC32 is 1CC1A181 is this correct?

                            1 Reply Last reply Reply Quote 0
                            • spwolfS
                              spwolf conexware
                              last edited by

                              do you see ConeXware, Inc as signature when you doubleclick on installer? If so, that it is properly downloaded, otherwise signature would be broken.

                              You tried both full install and PB update I guess?

                              I will check with team tomorrow on what has changed on all 3 executables. What about pastarter, that works?

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                joakim_46 Alpha Testers @spwolf
                                last edited by

                                Installer’s digital signature is authentic and it is not broken, so installer is ok.

                                First I updated it using PatchBeam, and noticing that it did not work, rebooted computer. Then tried again, no luck. Uninstalled, deleted registry entries and installed again, and again, nothing.

                                PAStarter.exe works, I get icon on system tray, but If I select to launch PowerArchiver, nothing happens.

                                Meanwhile, I will have to use version 13.01.03 until you figure the problem.

                                1 Reply Last reply Reply Quote 0
                                • spwolfS
                                  spwolf conexware
                                  last edited by

                                  can you hop onto the little chat box to the bottom right of the screen?

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    joakim_46 Alpha Testers
                                    last edited by

                                    Already replied on the chat box, but it’s located on the top of the screen.

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      davidsplash @joakim_46
                                      last edited by

                                      what version of windows are you using?

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        joakim_46 Alpha Testers @davidsplash
                                        last edited by

                                        @davidsplash:

                                        what version of windows are you using?

                                        Windows 7 x64 SP1

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          joakim_46 Alpha Testers
                                          last edited by

                                          Version 13.03.02 fixed the problem.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolfS
                                            spwolf conexware
                                            last edited by

                                            Cool… it was some feature we added to 13.02 in September… thanks for the report and all the help.

                                            J 1 Reply Last reply Reply Quote 0
                                            • J
                                              joakim_46 Alpha Testers @spwolf
                                              last edited by

                                              Ok, having the same problem again, this time with PowerArchiver 14.0.16.0 beta. PowerArchiver does not start, but PAstarter.exe loads correctly.

                                              spwolfS 1 Reply Last reply Reply Quote 0
                                              • spwolfS
                                                spwolf conexware @joakim_46
                                                last edited by

                                                @joakim_46:

                                                Ok, having the same problem again, this time with PowerArchiver 14.0.16.0 beta. PowerArchiver does not start, but PAstarter.exe loads correctly.

                                                did we troubleshoot it via email last time? if so, send us that email again (fwd the conversation), so we can figure it out quickly… thanks a lot.

                                                J 1 Reply Last reply Reply Quote 0
                                                • J
                                                  joakim_46 Alpha Testers @spwolf
                                                  last edited by

                                                  Last time you troubleshoot it by chat, I don’t have the conversation. But you sent me a different executable which fixed the non loading issue. If I recall correctly it was something you changed, maybe compiler options, don’t really recall.

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolfS
                                                    spwolf conexware
                                                    last edited by

                                                    i have sent you an email….

                                                    J 1 Reply Last reply Reply Quote 0
                                                    • J
                                                      joakim_46 Alpha Testers @spwolf
                                                      last edited by

                                                      Thank you, but unfortunately it did not work, still getting event log, application closes without visible activity.

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolfS
                                                        spwolf conexware
                                                        last edited by

                                                        ok, so we know what it is now…

                                                        J 1 Reply Last reply Reply Quote 0
                                                        • J
                                                          joakim_46 Alpha Testers @spwolf
                                                          last edited by

                                                          @spwolf:

                                                          ok, so we know what it is now…

                                                          Glad to be helpful ;)

                                                          1 Reply Last reply Reply Quote 0
                                                          • J
                                                            joakim_46 Alpha Testers
                                                            last edited by

                                                            Just updated to version 13.0.20 (beta 4) through patchbeam, and it does not start again. Application error in event log again.

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolfS
                                                              spwolf conexware
                                                              last edited by

                                                              we sent you new release to try the solve the problem, instead of turning option that causes it off… you can email me directly in the future… thanks.

                                                              J 1 Reply Last reply Reply Quote 0
                                                              • J
                                                                joakim_46 Alpha Testers @spwolf
                                                                last edited by

                                                                Just tried version 14.0.0.28 and the problem is still there, does not start. Again application error on event viewer.

                                                                1 Reply Last reply Reply Quote 0
                                                                • J
                                                                  joakim_46 Alpha Testers
                                                                  last edited by

                                                                  Now tried version 14.0.31 and no luck either. Issue is not fixed yet. Is it going to be fixed?

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • spwolfS
                                                                    spwolf conexware
                                                                    last edited by

                                                                    its complicated, email us as usual, and we will send you final build with your fix.

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • J
                                                                      joakim_46 Alpha Testers
                                                                      last edited by

                                                                      Version 14.01.06 finally solves this issue. No need to ask for a special version just for me :)

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • spwolfS
                                                                        spwolf conexware
                                                                        last edited by

                                                                        yep :-)

                                                                        1 Reply Last reply Reply Quote 0
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