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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    Issue with virtual drive

    Tech Support
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    • B
      BookWyrm last edited by

      I’m running the PA 2012 beta with the virtual drive.
      I can mount and access the ISO files without issue, but there is an issue when I go to unmount or remove the virtual drive.

      The initial attempt says everything succeeded, but then I get a message from Windows that it was unable to remove the device and the drive remains mounted.

      Running Windows 7 SP1 x64.

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        Bookwyrm,

        Thank you, for your post.

        Can you verify that you have downloaded Beta 2 (12.00.18)

        I can clarify that this is a known issue the alpha team and developers have been discusing.

        You should be able to Unmount the drive by right clicking on PAStarter and Selecting “Unmount & Remove Device…”

        Try and ensure the “My Computer” Window is closed to ensure this unmounts the device.

        It seems that when the user is in “My Computer” it goes through the process of unmounting but something is locking PoweArchiver’s Driver from doing it. But when the user removes the drive using other dismount options in PA’s program it works.

        My view on this is the 1st port of call for a user would be to right click on a device and dismount it. Although, there are other ways this shouldnt mean we should give up and find a fix. :)

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        • spwolf
          spwolf conexware last edited by

          @BookWyrm:

          I’m running the PA 2012 beta with the virtual drive.
          I can mount and access the ISO files without issue, but there is an issue when I go to unmount or remove the virtual drive.

          The initial attempt says everything succeeded, but then I get a message from Windows that it was unable to remove the device and the drive remains mounted.

          Running Windows 7 SP1 x64.

          did you by any chance download and install beta 1 first?

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          • S
            Socrates Banned @spwolf last edited by

            I have always occasionally had this problem too with successive versions of PA. But if I did, I just went to the “Safely Remove Hardware” icon in the system try, clicked on the VD I wanted to remove, and that solved the problem. Always seemed, at most, like a minor glitch, one with an easy workaround. Besides, I assumed (perhaps wrongly) that it was just something else going on somewhere in my system.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Socrates last edited by

              @Socrates:

              I have always occasionally had this problem too with successive versions of PA. But if I did, I just went to the “Safely Remove Hardware” icon in the system try, clicked on the VD I wanted to remove, and that solved the problem. Always seemed, at most, like a minor glitch, one with an easy workaround. Besides, I assumed (perhaps wrongly) that it was just something else going on somewhere in my system.

              there was an bug in b1 that made it impossible to unmount VD, it was fixed in b2 however it involves that user uninstalls the driver and reboots before installing new one. Which is why i asked if he used b1.

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              • B
                BookWyrm @spwolf last edited by

                @spwolf:

                there was an bug in b1 that made it impossible to unmount VD, it was fixed in b2 however it involves that user uninstalls the driver and reboots before installing new one. Which is why i asked if he used b1.

                I did indeed use B1 and upgrade to B2. I’ll do the uninstall of the virtual drive and reboot/reinstall and see what I get.

                B 1 Reply Last reply Reply Quote 0
                • B
                  BookWyrm @BookWyrm last edited by

                  Unfortunately the uninstall/reboot/reinstall did not seem to resolve the issue. :(

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @BookWyrm last edited by

                    @BookWyrm:

                    Unfortunately the uninstall/reboot/reinstall did not seem to resolve the issue. :(

                    did you uninstall PowerArchiver Startport drivers, reboot and then downloaded and installed latest drivers? It has to work :-)

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      BookWyrm @spwolf last edited by

                      @spwolf:

                      did you uninstall PowerArchiver Startport drivers, reboot and then downloaded and installed latest drivers? It has to work :-)

                      I did the uninstall via Programs & Features control panel and rebooted.

                      The install of the latest drivers, I just opened PowerArchiver and selected Virtual Drive and let it install them. According to PatchBeam the virtual drive is version 1.05.02

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        but you uninstalled the drivers right? Since uninstalling PA wont do anything.

                        Patchbeam just shows virtual drive version, not actual driver version.

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          BookWyrm @spwolf last edited by

                          @spwolf:

                          but you uninstalled the drivers right? Since uninstalling PA wont do anything.

                          Patchbeam just shows virtual drive version, not actual driver version.

                          The app I uninstalled via Control Panel was “StarPort Drivers for PowerArchiver Virtual Drive Emulator”, I assume that’s the right one?

                          The controller I see in Device Manager is ‘StarPort Storage Controller (Lite)’. The drive is StarPortLite.sys with version 3.5 Build 20080111

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                          • spwolf
                            spwolf conexware last edited by

                            that should work… how are you unmounting? Did you try via shell or any other way?

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              BookWyrm @spwolf last edited by

                              @spwolf:

                              that should work… how are you unmounting? Did you try via shell or any other way?

                              I did the unmount via the PowerArchiver gui; selected the Virtual Drive from the ribbon and selected unmount.

                              Is there a different way to try?

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                              • M
                                Mili conexware last edited by

                                lets try this,
                                Uninstall Starport drivers
                                reboot computer
                                download and install this driver;
                                http://dl.patchbeam.com/conexware/pavdint2012/files/pastarport15002int.exe

                                V 1 Reply Last reply Reply Quote 0
                                • V
                                  vinko @Mili last edited by

                                  why I can not install any games with PA 2012 Toolbox?Is there any solution for this?

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                                  • M
                                    Mili conexware last edited by

                                    Vinko,

                                    What sorts of issues are you having which make it seems like there is something wrong with PA VD?
                                    Personally, I’ve installed some programs/games using PowerArchiver’s VD and it worked fine. Of course, that does not mean it has to work fine for you.

                                    Please let us know some details and we’ll do our best to help.

                                    V 1 Reply Last reply Reply Quote 0
                                    • V
                                      vinko @Mili last edited by

                                      I want to install the game. I choose .iso image, right click, mount VD and then wait VD and nothing happens….

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        Vinko,

                                        Please try the following;
                                        Open PowerArchiver
                                        Go to the Burner menu
                                        Click on the Virtual Drive button
                                        You should be asked whether to install drivers, click Yes.
                                        Once they are installed, go back to the same Virtual Drive button and click it, you should get PA 2012 VD working then and the right click option should also work as well.

                                        Let me know if that worked.

                                        Thanks

                                        V 1 Reply Last reply Reply Quote 0
                                        • V
                                          vinko @Mili last edited by

                                          no luck …. now I have a computer crashes every time when PA VD wants to install software…
                                          how sorry I am that I bought a license for PA 2012 Toolbox

                                          V 1 Reply Last reply Reply Quote 0
                                          • V
                                            vinko @vinko last edited by

                                            I also tried with daemon tools and Alcohol 120% and even with these softwares I could not install the game and office… what could be the cause of my problem?

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                                            • S
                                              Socrates Banned @vinko last edited by

                                              Are you running PA with administrator privileges? If not, the installation may not work.

                                              Or perhaps you are not running the setup on your VD with administrator privileges.

                                              Since this is not a problem I have ever heard mention, I am betting that it is a problem with a setting like those mentioned above, or some other clash on your system.

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                                              • M
                                                Mili conexware last edited by

                                                Hi Vinko,
                                                Were you able to install the VD drivers properly?
                                                If not, here is the direct link to them;
                                                http://dl.patchbeam.com/conexware/pavdint2012/files/pastarport15003int.exe

                                                If you have, then what errors are you getting when trying to use the VD.

                                                Also, please do try running PA as admin as noted by Socrates and see if that helps.

                                                V 1 Reply Last reply Reply Quote 0
                                                • V
                                                  vinko @Mili last edited by

                                                  re-install Windows 7 was the only solution …. PA 2012 Toolbox is now working very well…

                                                  S 1 Reply Last reply Reply Quote 0
                                                  • S
                                                    Socrates Banned @vinko last edited by

                                                    Glad it was fixed. But what a time-consuming solution. Sorry.

                                                    1 Reply Last reply Reply Quote 0
                                                    • M
                                                      Mili conexware last edited by

                                                      Glad it works Vinko!!

                                                      1 Reply Last reply Reply Quote 0
                                                      • moles42
                                                        moles42 Alpha Testers last edited by

                                                        I’d be lost without my virtual drive…:)

                                                        Windows 10 Pro x64
                                                        Intel Core 2 Duo E6850 @ 3.00GHz
                                                        4.00GB Dual-Channel DDR2 @ 399MHz
                                                        NVIDIA GeForce GT 730

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          who knows, probably some driver messed up all the virtual drives as you tried them all…. I will be closing this thread so if something else comes up, open new one… thanks.

                                                          1 Reply Last reply Reply Quote 0
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