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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    Remembering previous setting

    Tech Support
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    • S
      Socrates Banned last edited by

      Some time ago I asked for a feature.

      You added something akin to that feature. Now it seems to have disappeared.

      When I add files to encrypted archives, I wanted it to “know” that it was encrypted, and have the encryption option set by default.

      You didn’t really do that. But you did add a feature which supposedly remembered the previous setting for ANY archive (which is not quite what I was hoping for).

      For whatever reason, it doesn’t remember that setting anymore.

      Ideas?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        in what window? Drag and Drop, Main Add window, etc?
        If I remember correctly, it saved last state for Encrypted option… I know it works in main add window here because I have been testing encryption and noticed it stays on… thanks

        S 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned @spwolf last edited by

          I almost always used D&D.

          I had hoped for a fix that detected whether the files in the archive were encrypted.

          What you did was almost as good. It remember the settings not of each archive, but the last archive I used.

          Most of my A are encrypted; a few or not. Even when it was working at its best, once I used an non-archived one, I then had to go into each encrypted A and resent it to enabled/256.

          Recently, that feature appears to disappear. I had to use a non-E A yesterday. Then, no matter what I did, I could not get the default to return to encrypted. I made additions to a dozen encrypted files (even to then just remove the added file), each time selecting that I wanted the new file E.

          No luck.

          BTW, it also doesn’t remember the compression style (deflate, optimized, etc.)

          A re-install over the existing version didn’t help.

          Since I have your attention, let me reiterate one other wish. Have an option to move, and not just copy, and D&D-ed file onto an archive (say, hold down the shift key when dragging and dropping).

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @Socrates last edited by

            @Socrates:

            I almost always used D&D.

            I had hoped for a fix that detected whether the files in the archive were encrypted.

            What you did was almost as good. It remember the settings not of each archive, but the last archive I used.

            Most of my A are encrypted; a few or not. Even when it was working at its best, once I used an non-archived one, I then had to go into each encrypted A and resent it to enabled/256.

            Recently, that feature appears to disappear. I had to use a non-E A yesterday. Then, no matter what I did, I could not get the default to return to encrypted. I made additions to a dozen encrypted files (even to then just remove the added file), each time selecting that I wanted the new file E.

            No luck.

            BTW, it also doesn’t remember the compression style (deflate, optimized, etc.)

            A re-install over the existing version didn’t help.

            Since I have your attention, let me reiterate one other wish. Have an option to move, and not just copy, and D&D-ed file onto an archive (say, hold down the shift key when dragging and dropping).

            can you save your settings in Options, 7z them and send to support? I want to check with your options since it seems to work fine here.

            S 1 Reply Last reply Reply Quote 0
            • S
              Socrates Banned @spwolf last edited by

              I did a complete uninstall and a reinstall. Still the same.

              So it must have been a setting I changed by accident.

              If you can give me the registry key, I could change it manually.

              BTW, I did install PACL (which I would probably never use). any chance?

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @Socrates last edited by

                @Socrates:

                I did a complete uninstall and a reinstall. Still the same.

                So it must have been a setting I changed by accident.

                If you can give me the registry key, I could change it manually.

                BTW, I did install PACL (which I would probably never use). any chance?

                i will check tomorrow with official release… what version are you using, 12.12.03 or?

                S 1 Reply Last reply Reply Quote 0
                • S
                  Socrates Banned @spwolf last edited by

                  the latest

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware last edited by

                    Thanks for sending in your settings!
                    Just tested them and it seems to work like spwolf mentioned, where settings are saved from previous compression job(i think this is how PA has always handled it)
                    While Socrates would like to have each opened archive’s settings remembered/scanned so that they appear by default when that archive is opened, right?

                    if that’s so, we can log that in as a feature request

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      Socrates Banned @Mili last edited by

                      Very odd in lots of ways.

                      I did not remember them for a long time.

                      Then Spywolf said the feature was added at my request. And it did seem to work.

                      But not for 2-3 weeks.

                      I HAD hoped that it would recognize if PA “knew” that an archive was encrypted. But the change was moving in the right direction.

                      But not more.

                      It also won’t remember the compression settings.

                      Where is this store in an ini file or a registry entry . . . I will try to fix it manually.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        Socrates - check if you have 12.12 or 12.50…. you used to have alpha release before.

                        Mili - it is supposed to remember last used encryption setting in drag and drop.

                        S M 2 Replies Last reply Reply Quote 0
                        • S
                          Socrates Banned @spwolf last edited by

                          12.12.03

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @Socrates last edited by

                            It must be the settings.

                            Having exactly the same behavior on my laptop.

                            Very odd.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              How exactly are you adding the files?
                              Maybe we are trying something different than you?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Socrates Banned @spwolf last edited by

                                Always drag and drop.

                                Since it is showing up on both computers, I bet it is the settings somehow.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  so archive is opened in PA, you drag and drop from explorer to opened window… zip archive, aaes256?

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    Socrates Banned @spwolf last edited by

                                    No. Just D&D from explorer.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      so d&d to what? empty PA window? PA icon?

                                      many options :-)

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        Socrates Banned @spwolf last edited by

                                        Sorry. I thought it was obvious. Icon.

                                        But I think I tried it on an open PA window (though I never do that normally) and the same thing happened.

                                        But it WAS working a few weeks ago.

                                        If it were just on one computer, I would think it is something else. But since it is on both, I am inclined to think it is a setting.

                                        Again, if this is stored in a registry setting, I can change it.

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          i tried everything with your settings and it all worked fine… i will check with dev team tomorrow where is that setting saved exactly.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            did you try options> profiles> zip and setting encryption there?

                                            S 1 Reply Last reply Reply Quote 0
                                            • S
                                              Socrates Banned @spwolf last edited by

                                              I have never had any luck with the profile settings.

                                              first. i don’t what ALL archives encyrpted.

                                              second, everything i tried to develop a new profile and rename it, the system won’t let me. never has.

                                              do let me know where it is stored.

                                              S 1 Reply Last reply Reply Quote 0
                                              • S
                                                Socrates Banned @Socrates last edited by

                                                I found a solution.

                                                But it might be worth it for you to find out WHY it required this solution.

                                                Before, the add window did not — indeed, could not — show a profile.

                                                So I cycled through each of the other compression options: 7zip, cab, tar, etc. and then BACK to zip (set to use zipx).

                                                suddenly the profile appeared; then the system DID remember my settings.

                                                Now if you can add the move options as well as copy . . .

                                                M 1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mili conexware @spwolf last edited by

                                                  @spwolf:

                                                  Mili - it is supposed to remember last used encryption setting in drag and drop.

                                                  It’s supposed to remember last setting in general, including D&D. It’s how it has always worked.
                                                  As far as I can remember PA never “detected” whether archives were encrypted or not just for the fact that it is possible for an archive to have encrypted and unencrypted files inside of it.

                                                  It works like this, PA remembers the last encryption setting you had for the previous archive you made. So if you created a non encrypted archive previously, then you will not have encryption selected when D&D into an already encrypted archive even though it is encrypted.
                                                  Again, this is so as PA treats every addition to either and empty or already existing archive individually, giving the user an option to encrypt or not encrypt the files entering the archive.

                                                  Using profiles is a completely different approach, that’s created if you want every archive to behave based on what you have selected in the profile settings.

                                                  Hope that helps.

                                                  1 Reply Last reply Reply Quote 0
                                                  • M
                                                    Mili conexware @Socrates last edited by

                                                    @Socrates:

                                                    Now if you can add the move options as well as copy . . .

                                                    Is this the Move option you’re referring to?
                                                    This is the D&D window.
                                                    attachment_p_28818_0_move.png

                                                    S 1 Reply Last reply Reply Quote 0
                                                    • S
                                                      Socrates Banned @Mili last edited by

                                                      OK.

                                                      I did NOT always remember settings sticking in drag and drop.

                                                      That is why I specifically asked for this feature to be added. it was added it. I noted it on these fora, and spywolf confirmed it.

                                                      I did work for a while and then it stopped.

                                                      I explained in my initial email today what it took got it back. (No suggestions via the forum or the help desk for more than 2-3 weeks).

                                                      Moreover, despite multiple attempts to ask which registry entry controlled this, no one ever responded to said request.

                                                      I realized PA does NOT allow move rather than copy to an archive; that is why I have asked for it for a year or more.

                                                      It is a common feature in internet explorer (and available in your competition – WinZip for at last 3-4 years): if you drag a file onto an archive icon and held down the shift or control key while doing so (sorry, cannot remember which key), the file would be MOVED to the archive – thus, I would not have to manually delete it after the move.

                                                      With PA, I wanted to same. Since the feature was ubiquitous in other programs, I figure it shouldn’t be that difficult to add. Perhaps I am mistaken.

                                                      You can do this in explorer (and XYplorer and Word, etc.). I thought PA could add the same feature without too much fuss.

                                                      It has not been added, and nothing to indicate any plans to add it.

                                                      1 Reply Last reply Reply Quote 0
                                                      • M
                                                        Mili conexware last edited by

                                                        Here is another screenshot when Drag and Dropping a file inside the main PA window with another archive already open.
                                                        Please note the highlighted MOVE option which moves file inside the archive, which are then deleted off your initial hard drive location.

                                                        Going by what you are describing the is exactly the option you are looking for and it’s already in PA 2011.
                                                        If that is not the option you are referring to, please be more specific as to the option that you are referring to.
                                                        attachment_p_28820_0_move2.png

                                                        1 Reply Last reply Reply Quote 0
                                                        • M
                                                          Mili conexware last edited by

                                                          You didn’t really do that. But you did add a feature which supposedly remembered the previous setting for ANY archive (which is not quite what I was hoping for).

                                                          The remembering last setting feature works fine in all the performed tests here and as spwolf has noted in his tests.

                                                          1. I D&D a file inside an archive and select AES 256 encryption.
                                                          2. I D&D another file into an archive and AES 256 encryption is already selected based on the previously D&D’d file.

                                                          PA does not perform as such for you?

                                                          Can anyone else confirm that this feature does not work for them and let us know how you got it so we can reproduce it.

                                                          S 1 Reply Last reply Reply Quote 0
                                                          • S
                                                            Socrates Banned @Mili last edited by

                                                            This gets me part of the way there. But the window has to open.

                                                            And you have to set it to always move and replace, whereas the options in explorer, etc., let you determine by holding down a key when D&D whether it will move or copy.

                                                            M 1 Reply Last reply Reply Quote 0
                                                            • M
                                                              Mili conexware @Socrates last edited by

                                                              @Socrates:

                                                              This gets me part of the way there. But the window has to open.

                                                              And you have to set it to always move and replace, whereas the options in explorer, etc., let you determine by holding down a key when D&D whether it will move or copy.

                                                              Glad to see we’re moving forward :)

                                                              You’re referring to the D&D window having to be open in order to select which “Action” for it to perform?

                                                              You would like to have keyboard shortcuts available for the “Action” menu when performing D&D?

                                                              The setting will be remembered based on the last setting used. So, if you have selected “Move” on the previous D&D operation, all future D&D operations will have “Move” preselected until you manually change it.
                                                              Is that something that works good for you?

                                                              1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware last edited by

                                                                i think Socrates wants us to detect if key is pressed while d&d and do action then… I have to figure out if thats possible.

                                                                S 1 Reply Last reply Reply Quote 0
                                                                • S
                                                                  Socrates Banned @spwolf last edited by

                                                                  Yes, Spywolf is right. Have one of the options (copy or move) as the default, and the default can be overridden by pressing the Ctl or Shft key when D&D. Again, basically the same thing available in explorer, Word file list, etc.

                                                                  BTW, any idea why my solution reported on the 6th was a solution? Clearly by cycling through the encryption types reset some errant registry key. But it seems profitable to figure out what it reset and why, so it wouldn’t happen again.

                                                                  S 1 Reply Last reply Reply Quote 0
                                                                  • S
                                                                    Socrates Banned @Socrates last edited by

                                                                    I have the default ZIP and ZIPX set to “Move and replace.”

                                                                    But when I drag a file either onto a ZIP icon or an open ZIP, the option is set to add and replace.

                                                                    1 Reply Last reply Reply Quote 0
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