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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    7zip - filename encrypt

    Tech Support
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    • S
      summermug last edited by

      After deleting a file from a .7z file, the filename encryption is lost. Files are still encrypted but visible when opening the .7z file.

      Using Ver:12.10.05 (01/2012)
      Windows 7(64)

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        confirmed also in 12.50.03

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        S 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned @moles42 last edited by

          Same here.

          But a question.

          I didn’t think you used to be able to delete single files in 7z? Or was that only with a solid archive?

          S 1 Reply Last reply Reply Quote 0
          • S
            summermug @Socrates last edited by

            Don’t know about a solid archive. This problem was in ver. 11.71.04. Upgraded in hopes it was fixed. Right now my only work around is to extract and re-compress using the ‘Encrypt filenames’ option.

            1 Reply Last reply Reply Quote 0
            • moles42
              moles42 Alpha Testers last edited by

              yes in a ‘solid’ archive the ‘delete’ option is unavailable.

              Windows 10 Pro x64
              Intel Core 2 Duo E6850 @ 3.00GHz
              4.00GB Dual-Channel DDR2 @ 399MHz
              NVIDIA GeForce GT 730

              S 1 Reply Last reply Reply Quote 0
              • RJWaring
                RJWaring last edited by

                Sounds like the process in which is recompiles the archive doesnt include encrypting the names again.

                PA team should have a new version out soon, it contains many bug fixe’s so its worth keeping your eye open and updating patchbeam so it checks on start.

                1 Reply Last reply Reply Quote 0
                • S
                  summermug @moles42 last edited by

                  @moles42:

                  yes in a ‘solid’ archive the ‘delete’ option is unavailable.

                  My observations:
                  1. If solid archive is selected in the 7-zip format and Optimized, LZMA or LZMA2 is selected, the Delete is unavailable.

                  2. If solid archive is selected in the 7-zip format and Store is selected, the Delete is available.

                  3. If solid archive is selected in the 7-zip format and PPMd is selected, the Delete is unavailable, but the file names are NOT encrypted.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware last edited by

                    thenks guys! confirmd this one, logging it in!!

                    1 Reply Last reply Reply Quote 0
                    • M
                      Mili conexware last edited by

                      *thanks :)

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Socrates Banned @Mili last edited by

                        I was initially perplexed when one user talked about exactlng a single file from a 7z file.

                        I thought that perhaps this was a new development.

                        I realize the problem is more complex.

                        Suppose. when I create an archive, I create a 7z file; then I can delete an individual file without a hitch (although it then no longer hides the names of the individual files – still a problem).

                        But I tried something else.

                        If I CONVERT the file from zipx to 7z, the option to delete an individual file is greyed out, whether it was a solid archive or not.

                        So perhaps there’s a hitch in the convert program (which is one of the great features of PA).

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          it is probably always solid in converter…

                          i also wonder if there should be some improvements to the converter?

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @spwolf last edited by

                            Definitely, that would be nice. I would use 7z more often.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              if you have any more ideas about converter, best time to make your voice heard in wishlist forums :-)

                              1 Reply Last reply Reply Quote 0
                              • S
                                summermug last edited by

                                Well here we are almost 6 months later and 13.00.17 still does not have the fix. Not a happy camper that they forced me to upgrade and pay….

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  Socrates Banned @summermug last edited by

                                  I think I must be misremembering the thread. My 7zip filenames are hidden until to enter the encryption key.

                                  Is there some special way you are adding the files?

                                  It is true that it doesn’t do it automatically from the shell (compress to 7 z) . . . but that is because (as far as I can tell, that is not an option when determining compression profiles.

                                  BTW, I am still using 12.12.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mili conexware last edited by

                                    Same here, works just as Socrates mentioned using 13.00.18.

                                    How are you adding the files?

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mili conexware last edited by

                                      Also, PA will never force you to purchase an upgrade.
                                      The upgrade notice in Patchbeam specifically noted that new codes were necessary, that’s all.
                                      new registration codes can always be retrieved from your account at www.conexware.com/shop

                                      If you’d like, we will gladly refund your latest order.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        summermug last edited by

                                        The original post was:“After deleting a file from a .7z file, the filename encryption is lost. Files are still encrypted but visible when opening the .7z file.” BTW, the archive is not solid.

                                        Adding file is not the problem.

                                        This has been confirmed by a few member.

                                        Just tried it with 13.00.18 and the problem is still there.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          summermug @Mili last edited by

                                          @Mili:

                                          Also, PA will never force you to purchase an upgrade.
                                          The upgrade notice in Patchbeam specifically noted that new codes were necessary, that’s all.
                                          new registration codes can always be retrieved from your account at www.conexware.com/shop

                                          If you’d like, we will gladly refund your latest order.

                                          Oh well, done is done. Shame on me.

                                          S 1 Reply Last reply Reply Quote 0
                                          • M
                                            Mili conexware last edited by

                                            The bug is still logged into our system from initial report. Going to put it on the next list of bugs to be taken care of, so let’s see what happens!
                                            Thanks for bringing it up again!

                                            1 Reply Last reply Reply Quote 0
                                            • S
                                              Socrates Banned @summermug last edited by

                                              I can confirm as well.

                                              Don’t know enough about 7zip to know if this is a common problem with non-solid 7 zip encrypted files, or if it is unique to PA.

                                              1 Reply Last reply Reply Quote 0
                                              • M
                                                Mili conexware last edited by

                                                fixed in latest Beta!

                                                S 1 Reply Last reply Reply Quote 0
                                                • S
                                                  summermug @Mili last edited by

                                                  @Mili:

                                                  fixed in latest Beta!

                                                  Thank you. Currently on vacation & will try it next week.

                                                  1 Reply Last reply Reply Quote 0
                                                  • M
                                                    Mili conexware last edited by

                                                    enjoy your vacation! :)

                                                    S 1 Reply Last reply Reply Quote 0
                                                    • S
                                                      Socrates Banned @Mili last edited by

                                                      I checked this out. I had been a problem before version .22.

                                                      It is not a problem anymore.

                                                      S 1 Reply Last reply Reply Quote 0
                                                      • S
                                                        Socrates Banned @Socrates last edited by

                                                        If I convert an encrypted zipx file to a 7zip file, it doesn’t encrypt the 7z file. Perhaps it would be too difficult to do, but it if wasn’t, it would be a nice touch.

                                                        1 Reply Last reply Reply Quote 0
                                                        • RJWaring
                                                          RJWaring last edited by

                                                          I cant see how it’s too hard to do as PA technicaly exports to a temp location and then re-compresses the folder into the required format.

                                                          If it can encrypt a file or folder’s names from scratch surely it should a convertion?

                                                          it sounds like there is a bug within the convertion tool itself.

                                                          1 Reply Last reply Reply Quote 0
                                                          • M
                                                            Mili conexware last edited by

                                                            lets give it a check :)

                                                            1 Reply Last reply Reply Quote 0
                                                            • M
                                                              Mili conexware last edited by

                                                              it seems to remove encryption completely when converting encrypted files

                                                              S 1 Reply Last reply Reply Quote 0
                                                              • S
                                                                Socrates Banned @Mili last edited by

                                                                That’s why I found too. But perhaps there is no simple way to keep it.

                                                                But since you have to enter the encryption key to convert it . . . I thought it would be nice to use the same key for the new archive.

                                                                1 Reply Last reply Reply Quote 0
                                                                • M
                                                                  Mili conexware last edited by

                                                                  entered in the system, let’s see what’s up.
                                                                  thanks guys! :)

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • spwolf
                                                                    spwolf conexware last edited by

                                                                    Converter does not know if files are encrypted or not. It is not that simple. Plus it could never possibly know the password of the file, so it would require input on each file.

                                                                    S 1 Reply Last reply Reply Quote 0
                                                                    • S
                                                                      Socrates Banned @spwolf last edited by

                                                                      I may well simply not understand.

                                                                      However, PA has to know that it is encrypted since it asks me for the password before it can convert the file.

                                                                      And, since it already “has” the password (I had to enter it) why couldn’t it use that password when creating the converted archive?

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • M
                                                                        Mili conexware last edited by

                                                                        should be fixed in this version;

                                                                        http://dl.powerarchiver.com/2012/powarc1300rc1.exe

                                                                        S 1 Reply Last reply Reply Quote 0
                                                                        • S
                                                                          Socrates Banned @Mili last edited by

                                                                          Earlier spywolf sent me an RC1 (5-6 days) ago. It was not fixed in that version.

                                                                          Is this one different?

                                                                          Is this available via patchbeam, or should I manually download it? Or is PB version close? (Manual install loses a number of settings.)

                                                                          Or did you want me to check it for you before it goes to PB?

                                                                          Thanks.

                                                                          spwolf 1 Reply Last reply Reply Quote 0
                                                                          • spwolf
                                                                            spwolf conexware @Socrates last edited by

                                                                            @Socrates:

                                                                            Earlier spywolf sent me an RC1 (5-6 days) ago. It was not fixed in that version.

                                                                            Is this one different?

                                                                            Is this available via patchbeam, or should I manually download it? Or is PB version close? (Manual install loses a number of settings.)

                                                                            Or did you want me to check it for you before it goes to PB?

                                                                            Thanks.

                                                                            i have no idea what Mili is writing about, so best do nothing :-)

                                                                            S 1 Reply Last reply Reply Quote 0
                                                                            • S
                                                                              Socrates Banned @spwolf last edited by

                                                                              thanks for the clarification.

                                                                              1 Reply Last reply Reply Quote 0
                                                                              • M
                                                                                Mili conexware last edited by

                                                                                last issue spoken about in this thread is the loss of encryption when converting an archive, so common sense should say that it is that issue which Mili is referring to.
                                                                                Works fine for me with this .23

                                                                                1 Reply Last reply Reply Quote 0
                                                                                • spwolf
                                                                                  spwolf conexware last edited by

                                                                                  This is new version PA 2012 RC1 13.00.24:
                                                                                  http://dl.powerarchiver.com/2012/powarc1300rc1.exe

                                                                                  Now explicit SSL works on Our server (which is different server software), so please check with yours!

                                                                                  1 Reply Last reply Reply Quote 0
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