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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    12.00.49 Bug report

    Tech Support
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    • drteeth
      drteeth last edited by

      I can reproduce this.

      Open archive, click on extract, and try to click on the drop down MRU box. PA locks for 5-10 secs, then a black rectangle appears for a further 5-10 secs - it is the shape and size of the expected MRU list. Then the list appears and the rest of the extract box disappears. One is then left with the PA window with the extract box hidden underneath it.

      The previous version (RC3?) worked fine, my 12.00.49 on my netbook is unaffected, just my main PC.

      Patchbeam reported the update as the release version, but RC4 is available on the site. I need the previous version to be able to use PA again. Please let me know where I can get it from.

      Tnx.

      Guy

      1 Reply Last reply Reply Quote 0
      • S
        Socrates Banned last edited by

        I cannot reproduce this on either my desktop or laptop. Makes me think something else is clashing with this feature.

        drteeth 1 Reply Last reply Reply Quote 0
        • drteeth
          drteeth @Socrates last edited by

          @Socrates:

          I cannot reproduce this on either my desktop or laptop. Makes me think something else is clashing with this feature.

          Since rebooting this PC for something else, all is well. None of my other PCs (3) had this issue at all. Cancel the brown trousers <g>!

          Guy</g>

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            what AV do you use?

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              we didnt do any changes that would cause this function to behave differently… but you never know… and also since we recompiled, some AV might have reset their pa.exe whitelist.

              someone reporting PA starting slowly, but that also happened only once.

              1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth last edited by

                I use eset NOD 32. As I said, all is well after a reboot…damn computers making me look like a schmendrick<g>. very strange.

                guy</g>

                drteeth 1 Reply Last reply Reply Quote 0
                • drteeth
                  drteeth @drteeth last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • drteeth
                    drteeth last edited by

                    Had to go back to 12.00.41 (RC3) as RC4 is totally unusable. So far, RC3 is okay. I did notice, with RC4, it took noticeably longer to the extract dialogue to appear after pressing ‘extract’ than with RC3.

                    Guy

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      so what happens? What OS?

                      drteeth 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        maybe save your settings and send it over to us via support at conexware dot com. So we can try exactly the same settings.

                        And this happens only with extract window location MRU?

                        drteeth 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          also that suggests that MRU had some specific folder that for some reason PA did not like… do you use maybe network folders, network drives, removable drives, etc? anything similar that would cause you to think about?

                          drteeth 1 Reply Last reply Reply Quote 0
                          • drteeth
                            drteeth @spwolf last edited by

                            @spwolf:

                            so what happens? What OS?

                            Same as in my original message, Win 7 32 bit.

                            Guy

                            1 Reply Last reply Reply Quote 0
                            • drteeth
                              drteeth @spwolf last edited by

                              @spwolf:

                              maybe save your settings and send it over to us via support at conexware dot com. So we can try exactly the same settings.

                              And this happens only with extract window location MRU?

                              Yes. All settings have been deleted as I could not do in inplace downgrade…had to manually uninstall first.

                              Guy

                              1 Reply Last reply Reply Quote 0
                              • drteeth
                                drteeth @spwolf last edited by

                                @spwolf:

                                also that suggests that MRU had some specific folder that for some reason PA did not like… do you use maybe network folders, network drives, removable drives, etc? anything similar that would cause you to think about?

                                I thought of that but one moment RC3 was working, the next RC4 was not. Also, RC4 seemed to work one minute and not the next - the change happening after a reboot.

                                I have just ‘patchbeamed’ my RC3 to RC4 and all is well so far. MRU is empty so far and I’ll do some experimenting later.

                                Thanks

                                Guy

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  just save that mru so we will see when it happens again… it happens only with the mru there, right?

                                  1 Reply Last reply Reply Quote 0
                                  • drteeth
                                    drteeth last edited by

                                    The problem is apparent the moment I click ‘extract’ as there is a delay before the dialogue box appears.

                                    Only one setup has been affected, it is okay so far, will update if it occurs. Please let me know of the location where the MRU is stored.

                                    Cheers

                                    Guy

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      just use options> save settings to a file… and send it over…

                                      that way we have everything in case it is connected to another option as well.

                                      1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth last edited by

                                        Will do.

                                        Guy

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          did you get it happen again?

                                          1 Reply Last reply Reply Quote 0
                                          • drteeth
                                            drteeth last edited by

                                            Hi,

                                            No I did not…sorry for not posing earlier. I deliberately set a folder to my external drive in the MRU and them turned off that drive…no problems.

                                            I’ll keep monitoring…

                                            regards

                                            guy

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              patchbeam to .50.

                                              We made some changes which we thought could optimize this… but we couldnt reproduce it, so it might or might not help :-)

                                              drteeth 1 Reply Last reply Reply Quote 0
                                              • drteeth
                                                drteeth @spwolf last edited by

                                                @spwolf:

                                                patchbeam to .50.

                                                We made some changes which we thought could optimize this… but we couldnt reproduce it, so it might or might not help :-)

                                                Thanks. I cannot reproduce it now either (before the update) ;).

                                                Regards

                                                DrT

                                                1 Reply Last reply Reply Quote 0
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