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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    PowerArchiver 2011 Toolbox Edition

    Tech Support
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    • K
      Keith Weisshar last edited by

      Does the PowerArchiver 2011 ToolBox Edition RC version include the standalone applications for Burner, FTP and Backup? How many RC will there be before the final version and how long is each RC?

      1 Reply Last reply Reply Quote 0
      • K
        Keith Weisshar last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • RJWaring
          RJWaring last edited by

          I would say Its hard to tell the time between RC’s the Alpha versions have been going for months.

          But aslong as people download and test this application, the more feedback we can obtain and the possibility of faster updates can be made towards the Final.

          1 Reply Last reply Reply Quote 0
          • drteeth
            drteeth last edited by

            I could not think of a more pointless bundle than with an anti-virus app. I choose my security apps very carefully as I do my compression utils, and it is not unknown for me to change my security app each year.

            Much as I wish to support ConeXware, I shall not be upgrading :-(((.

            DrT

            Luxor 1 Reply Last reply Reply Quote 0
            • Luxor
              Luxor Alpha Testers @drteeth last edited by

              You don’t have to make use of the free BD, it’s not bundled with PA it’s a separate download if you want it.

              I don’t have any need for it myself and that’s why I won’t be taking advantage of the download. But I still upgraded to the toolbox version.

              Windows 10 Home 64-bit
              Intel Core i7 6700HQ @ 2.60GHz
              12.0GB Dual-Channel DDR3 @ 798MHz

              1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth last edited by

                Why? I may have missed something. Is the toolbox version just pro + AV?

                I do not mind paying for some extra functionality that I may use, but not for something I will never use.

                I’ll wait for Spywolf’s email to see if it clarifies things a bit.

                DrT

                spwolf Luxor 2 Replies Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @drteeth last edited by

                  @drteeth:

                  Why? I may have missed something. Is the toolbox version just pro + AV?

                  I do not mind paying for some extra functionality that I may use, but not for something I will never use.

                  I’ll wait for Spywolf’s email to see if it clarifies things a bit.

                  DrT

                  there is absolutely no need to upgrade if you do not want to :-)… we shuffled things around a bit for 2011 based on feedback from customers.

                  of course, there WILL be surprise for Toolbox peoples in the future :-).

                  drteeth 1 Reply Last reply Reply Quote 0
                  • moles42
                    moles42 Alpha Testers last edited by

                    Oh!..surprises…I love surprises…:D:D as long as they aren’t toooo far away…:)

                    Windows 10 Pro x64
                    Intel Core 2 Duo E6850 @ 3.00GHz
                    4.00GB Dual-Channel DDR2 @ 399MHz
                    NVIDIA GeForce GT 730

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @moles42 last edited by

                      @moles42:

                      Oh!..surprises…I love surprises…:D:D as long as they aren’t toooo far away…:)

                      far away? well you know how that goes - how can it be a good surprise, if it is not a LOT of work? :-)

                      1 Reply Last reply Reply Quote 0
                      • moles42
                        moles42 Alpha Testers last edited by

                        ‘far away’ as in ‘Timeline’….but I’m sure it will be worth the wait…:)

                        Windows 10 Pro x64
                        Intel Core 2 Duo E6850 @ 3.00GHz
                        4.00GB Dual-Channel DDR2 @ 399MHz
                        NVIDIA GeForce GT 730

                        1 Reply Last reply Reply Quote 0
                        • drteeth
                          drteeth @spwolf last edited by

                          @spwolf:

                          there is absolutely no need to upgrade if you do not want to :-).<snip>

                          of course, there WILL be surprise for Toolbox peoples in the future :-).</snip>

                          I know I do not have to, but wonder if there is something other than an (unwanted) AV suite to tempt me.

                          When will the email that you mentioned detailing the offers be sent? Not yet received here.

                          Cheers

                          DrT

                          spwolf 1 Reply Last reply Reply Quote 0
                          • Luxor
                            Luxor Alpha Testers @drteeth last edited by

                            @drteeth:

                            Why?

                            Because of this… :)
                            @spwolf:

                            and upcoming apps like our next standalone backup utility which will feature our PAF format. And you will be supporting PA development of course.

                            @drteeth:

                            When will the email that you mentioned detailing the offers be sent? Not yet received here.

                            We are all waiting for the mysterious email. I think spwolf may have confused himself there. ;)

                            Windows 10 Home 64-bit
                            Intel Core i7 6700HQ @ 2.60GHz
                            12.0GB Dual-Channel DDR3 @ 798MHz

                            TBGBe 1 Reply Last reply Reply Quote 0
                            • RJWaring
                              RJWaring last edited by

                              I would advise anyone to take advantage of the discount for Toolbox and keep the serial for Bit Defender.

                              Or sell the BitDefender to a friend and get back what you paid for toolbox. :)

                              Looking forward to PAF and many new exiting features toolbox will support.

                              1 Reply Last reply Reply Quote 0
                              • K
                                Keith Weisshar last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @drteeth last edited by

                                  @drteeth:

                                  I know I do not have to, but wonder if there is something other than an (unwanted) AV suite to tempt me.

                                  When will the email that you mentioned detailing the offers be sent? Not yet received here.

                                  Cheers

                                  DrT

                                  there is nothing immediately available :-). We didnt want to force anyone who has Pro to buy Toolbox by limiting free upgrade options.

                                  drteeth 1 Reply Last reply Reply Quote 0
                                  • TBGBe
                                    TBGBe @Luxor last edited by

                                    @Luxor:

                                    We are all waiting for the mysterious email. I think spwolf may have confused himself there. ;)

                                    No, not spwolf :p

                                    Probably waiting for the “official release”.

                                    1 Reply Last reply Reply Quote 0
                                    • drteeth
                                      drteeth @spwolf last edited by

                                      @spwolf:

                                      there is nothing immediately available :-). We didnt want to force anyone who has Pro to buy Toolbox by limiting free upgrade options.

                                      C’mon mate, tempt me with the upgrade deals for exisiting customers. I know I don’t HAVE to upgrade, but if the price is right…

                                      and upcoming apps like our next standalone backup utility which will feature our PAF format. And you will be supporting PA development of course.

                                      Marketing-wise, you may have stumbled. The market is full of free and paid for backup utils. I have two here (paid) myself and I suspect that anybody who wants/needs one will already be sorted out in that regard. Same goes for security suites.

                                      So far, the only advantage (not knowing what is down the line) is the warm glow of supporting PA development…which is a good reason in itself. I have been known to donate to freeware authors, that is when they usually give up :cool:.

                                      Looking forward to the email or PM ;).

                                      DrT

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @drteeth last edited by

                                        @drteeth:

                                        C’mon mate, tempt me with the upgrade deals for exisiting customers. I know I don’t HAVE to upgrade, but if the price is right…

                                        Marketing-wise, you may have stumbled. The market is full of free and paid for backup utils. I have two here (paid) myself and I suspect that anybody who wants/needs one will already be sorted out in that regard. Same goes for security suites.

                                        So far, the only advantage (not knowing what is down the line) is the warm glow of supporting PA development…which is a good reason in itself. I have been known to donate to freeware authors, that is when they usually give up :cool:.

                                        Looking forward to the email or PM ;).

                                        DrT

                                        market is full of everything, if we went by that, then you would never see another new product :-).

                                        we will try to make best backup utility on the market, since we will build new format for it, and not just use off the shelf libraries that everyone does and are not really meant for the backup.

                                        If we can build new backup that is 30% more efficient (faster, less space taken, less bandwidth taken), I am sure it will be quite nice :-).

                                        1 Reply Last reply Reply Quote 0
                                        • RJWaring
                                          RJWaring last edited by

                                          Spwolf, Make sure that specifically designed backup tool is for Toolbox users ;)

                                          Pro could have something less comprehensive. But usefull non the less.

                                          Looking forward to the 2012 edition of PA

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • drteeth
                                            drteeth last edited by

                                            For your backup util, PLEASE let it restore to existing partitions and not create its own. Why?

                                            I use a partitioning utility that allows for >200 primary partitions per disk. If one uses it outside the standard 4 partitions per disk (4 primaries or 3+extended) no other util/OS etc must be allowed to create partitions.

                                            As regards the marketing comment, there is no point re-inventing the wheel, one must create a better one.

                                            Upgrade prices pretty please.

                                            Cheers

                                            DrT

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @drteeth last edited by

                                              @drteeth:

                                              For your backup util, PLEASE let it restore to existing partitions and not create its own. Why?

                                              I use a partitioning utility that allows for >200 primary partitions per disk. If one uses it outside the standard 4 partitions per disk (4 primaries or 3+extended) no other util/OS etc must be allowed to create partitions.

                                              As regards the marketing comment, there is no point re-inventing the wheel, one must create a better one.

                                              Upgrade prices pretty please.

                                              Cheers

                                              DrT

                                              i believe it will not be full disc image backup utility (at least not to start) but smart differential continuous backup utility that saves only byte level changes and not full files… we can have big improvements there compared to what exists on the market right now (with our own compression format/engine and byte level differentials like in Patchbeam).

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @RJWaring last edited by

                                                @Sir:

                                                Spwolf, Make sure that specifically designed backup tool is for Toolbox users ;)

                                                Pro could have something less comprehensive. But usefull non the less.

                                                Looking forward to the 2012 edition of PA

                                                well this will be full product done with care and patience that we do PowerArchiver with :-)

                                                drteeth 1 Reply Last reply Reply Quote 0
                                                • drteeth
                                                  drteeth @spwolf last edited by

                                                  @spwolf:

                                                  well this will be full product done with care and patience that we do PowerArchiver with :-)

                                                  When will upgrade offers for existing customers be available? Will ‘the e-mail’ be sent soon?

                                                  DrT

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @drteeth last edited by

                                                    @drteeth:

                                                    When will upgrade offers for existing customers be available? Will ‘the e-mail’ be sent soon?

                                                    DrT

                                                    if you login to the account, they are already there… we are still getting feedback on everything before we send emails (since most people dont realize that PA 2011 is out at all).

                                                    1 Reply Last reply Reply Quote 0
                                                    • RJWaring
                                                      RJWaring last edited by

                                                      Nice Response Spwolf, nice response ;)

                                                      1 Reply Last reply Reply Quote 0
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