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Hi! I came across an issue when I tried to uninstall PowerArch 2013. I got an error “The specified account already exists” which broke the process. I got the same error when I tried to install the current version, without uninstalling the previous one.
So I can’t uninstall and I can’t install PowerArchiver. Any suggestions? OS Windows 8.1 x64.Dariusz
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I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:
Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.
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Good morning,
I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier! -
Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.
pa-convert-zip-1.jpg
pa-convert-zip-2.jpgUsing the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.
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Hi,
So refer this screenshot:
image_2020-12-30_115129.png
The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.pngThe process was stuck at 0% with no progress for over 8 Hours:
PA.png
Then the usual, clicking will make it go not responding.
So, I could not get the files compressed using PA.
I tried 7zip, and it worked, so that’s 1 issue.
PA shows incorrect original(before compression) size of total contents.
Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.
Neither does the archive property panel shows original content’s size.
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Hi,
So my rig is as below:
CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
RAM: 16 Gigs DDR3
Samsung SSD 860 EVO
Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
PA freshly downloaded on same day, so it’s 2021 x.x.62 versionPA Stuck.png
Issue and reproduction:
If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windowsOn the other hand.
If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.
So, both pause and cancel buttons are useless.
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I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.
I have Windows 10 Pro, 20H2, build 19042.662
Any ideas would be helpful.
Thanks
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Just installed 2021 v20.00.63
Now, when I add to queue, with or without using always use queue.
The powerarc starter opens up in notification bar.
and that’s it, no matter how many files I add to queue, no compression will start.
I also cannot double click or right click the icon.
If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.
it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.
Did you guys test it before releasing?
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Hi,
You can obtain the original file from here:
https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management
For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management
Run the exe it will extract the installable drivers to C:\drivers
I tried to compress the whole folder using PA using following parameters:
Extreme, strong optimize.
image_2020-12-27_195344.pngThis resulted in negative compression.
However same file is compressed by 7zip alpha, with positive compression:
PA Negative compression.png
I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.
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Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
I have found a reliable test case (on my computer at least).I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z
By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
It doesn’t always happen, but this morning this is reliably failing for me.
The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.If I do a regular extraction and use the dialog box to select the location to extract to, that always works.
Windows 10 64bit Pro 20H2 (19042.630)
Ryzen 3900X
Anti Virus is built in Windows Security only.I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing
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I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly. -
Hi.
I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.
This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.
Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.
Can someone check and see if they experience similar behavior?
Thank you!
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When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.
I use the option that power archiver opens a new tab when another archive is opened.
This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.
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I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.
I am using version 19.00.59.
I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.
It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.
I think I recall this issue being raised by someone else, but could not find it.
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On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?
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My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?
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Hello there,
I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.
During PA installation you get to choose those options
Installation 1.pngI have ticked Associate PA with recommended formats
Installation completes and when you open PA the defult theme is Windows Ribbon.
When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
It asks: Do you want PA to associate with recommended formats now?
Options: Associate for all users and Never show again.
Popup 2.pngI could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
Well this one does not bother me at all, I just posted it for the records if needed! -
If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window. -
I’ve made the sections of the output bold to indicate where the typo is.
Version 7 output
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
Version 9 output…
p|P : store relative Pathnames|store full Pathnames
PP : store full Pathnames including drive
c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(z - use optimized compression method based on file exstension)
g : create Solid archive (7Z format only)
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
P : store full Pathnames
PP : store full Pathnames including drive
p : store relative Pathnames
c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(o - use LZMA2
(u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
(z - use optimized strong compression method based on file exstension)
(x - use optimized fast compression method based on file exstension)
(m<filters|methods> - use custom set of filters and methods for .PA archive
y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
ypc<size> - custom rep c size
ypm<size> - custom rep mem size
yrx<size> - custom reflate zlib level (1-9)
yt{x} - number of threads
ya - debug mode
mt : set multithreading on
g : create Solid archive (7Z format only)
11.70.10
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Where si the release info for 11.70.10. In particular a list of the fixes between 11.70.07 and 11.70.10. I don’t want a repeat of the total disaster that was 11.70.07.
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what were the problems with 11.70.07 that you experienced? not many fixes or reported issues in these releases, but with patchbeam we can update quickly, but someone needs to report something!
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11.70.07 couldn’t create ZIP files without giving error messages, something along the lines of can’t create file.
Windows XP SP3
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@Brian:
11.70.07 couldn’t create ZIP files without giving error messages, something along the lines of can’t create file.
Windows XP SP3
that was probably something very specific, maybe bad install or something, as nobody reported it and we had it out for long time… please check with this version and let us know!
If it doesnt work, i promise we will fix it within a week! With patchbeam we can now issue fast updates, we dont need to wait because updates take only 1 second…
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11.70.10:
Right click on “D:\This American Life” and choose Compress to “This American Life.zip”
The following two errors appear, though I now notice the ZIP file appears to have created anyway!?!?!?
The structure of the PowerArchiver software must be a real mess for these errors to occur and then it goes on to create the archive anyway.
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Oh and has that stupid thing that’s been in the install program been fixed yet where it doesn’t shut down PASTARTER.EXE before upgrading so you end up with two of them running after upgrading. I’ve got so used to closing it manually before upgrading that I never remember to test if I still need to or not. It’s also a right pain that one isn’t offered the option of leaving all the options in the registry when uninstalling, this always causes me massive panic on the occasions when I upgrade and find I need to uninstall and go back to a previous version and find it’s all set up weirdly, not how I’m used to it.
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does this happen with only that folder or only when root is D:\ or with any file anywhere?
as to the updates, we have new update system, it preserves all the settings and takes only an second or two to update.
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does this happen with only that folder or only when root is D:\ or with any file anywhere?
I’ve gone back to 11.64.01 now but as far as I remember I tried a variety of locations with 11.70.07 and the errors always occurred.
as to the updates, we have new update system, it preserves all the settings and takes only an second or two to update.
But there are bound to be more occasions when I have to uninstall and go back to the previous version.
Will I be able to get a copy of the install exe as part of the update process or will I have to download it separately? -
you have to download it separately, from the website… updates are just patches now, usually a lot less than 1 MB in size… but if need be, you can always download it from our website.
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did you try restarting your computer after installation? Maybe shell was not updated?
Anyone else with XP can chime in on this issue?
thanks!
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tested here on XP, worked fine
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Never seen this problem (zip file on 11.70.10).
However, I would like some clarification of the problem…a) “This American Life” - is this a file or folder or what?
b) D:\ - is this a second hard disk or partition or CD/DVD or what? (I tried single txt and single avi and both files to zip on USB drive F:\ with no problems) -
did you try restarting your computer after installation? Maybe shell was not updated?
thanks!Maybe not.
I should be able to try again soon. -
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@Brian:
Maybe not.
I should be able to try again soon.also please check if it works in main PowerArchiver or not, that should tell us is it something related to shell extensions or not…
thanks!
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Brian, did you have an chance to check this out? Thank you!
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Sorry for delay. I’ve tried a few tests.
As always when I deviate from my normal usage patterns with PowerArchiver some more weird behaviour has shown up.1. Installing with the .exe setup file still leaves two PASTARTERs running!! I can’t believe this, it’s literally years since I first noticed this.
2. Rebooting after installation makes no difference to the original errors I reported (at the top of this thread).
3. Creating the archive from inside PA does not produce the errors I reported originally but I had a great deal of difficulty working out how to produce an archive from within PA. Pressing New, choosing the type I want and typing the name without .ZIP on the end (why would I type .zip when I’ve already said I want a .zip?) looks like it’s working but afterwards the archive isn’t there. Typing the name with the .zip does work however.
4. I noticed that if I already have PA running and open on my desktop and then right click a directory in a nearby explorer wiindow and choose “Compress to directory.zip” everything locks up and I have to use Task Manager to kill off two POWERARC.EXE processes before I can continue using my PC.
5. The Add files dialogue looks pretty odd, leading me at first to think it was corrupt but maybe it’s just designed really weirdly. I don’t like it anyway. See attachment.
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there is nothing we can do in 1., that has been solved and Vista and above as they have Windows Restart Manager functionality which will close the PAStarter properly.
As to the other issues, can you send me please your HKCU\Software\PowerArchiver key, zipped to support at conexware dot com. It could be something specific to the settings you have been using.
We will take an look then with your settings and see what the issue is!
thanks
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… can you send me please your HKCU\Software\PowerArchiver key, zipped to support at conexware dot com. …
Done.
It’s been assigned Ticket ID: 17249 -
Got it! Thank you, we will be doing some tests tomorrow.
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It was due to normal relative path option, here is the fixed version, didnt have much time to test it yet:
http://dl.powerarchiver.com/2010/powarc117103.exeCan you please take an look and tell us if you can compress the folders now? Thanks!
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I also see that you are avid PA user :). I liked your settings a lot.
Do you want to become our alpha tester? Maybe then issues like this would not happen :)
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sorry to ask this but it seems you are trying to write to a cd or dvd am i right as d: is usually used for a cd or dvd drive that could be your problem as you dont have access to that drive.
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He has already said that it’s his second HD.
@Brian:D: is my second internal hard drive.
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It was due to normal relative path option, here is the fixed version, didnt have much time to test it yet:
http://dl.powerarchiver.com/2010/powarc117103.exeCan you please take an look and tell us if you can compress the folders now? Thanks!
dont miss this :)
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Well it really would help if I gave proper link:
http://dl.powerarchiver.com/2010/powarc1170.exe:-)
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Well it really would help if I gave proper link:
http://dl.powerarchiver.com/2010/powarc1170.exe:-)
Yes that seems much better.
The original zipping a folder from right click menu giving spurious error messages problem is fixed.
I think
@Brian:4. I noticed that if I already have PA running and open on my desktop and then right click a directory in a nearby explorer wiindow and choose “Compress to directory.zip” everything locks up and I have to use Task Manager to kill off two POWERARC.EXE processes before I can continue using my PC.
is fixed too.
Yes I could be an alpha tester as long as you don’t mind if I often don’t have time to do much testing.
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Also, if the Add Files dialogue I didn’t like that way by design I’d urge you to at least move the ‘Remove’ button somewhat to the left so that the scroll arrows in the file list aren’t covered. At the moment it actually sticks out beyond the right hand edge of the file list.
Thanks.
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We logged that, folder issue was priority… Happy New Year!
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‘Overlapping buttons’ corrected nicely in 11.71.04.
Thank you. -
thank you for reporting it!
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@Brian:
11.70.10:
Right click on “D:\This American Life” and choose Compress to “This American Life.zip”
The following two errors appear, though I now notice the ZIP file appears to have created anyway!?!?!?
The structure of the PowerArchiver software must be a real mess for these errors to occur and then it goes on to create the archive anyway.
Why is this bug back in version 12.00.49?
Are you deliberately trying to look incompetent?
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@Brian:
Why is this bug back in version 12.00.49?
Are you deliberately trying to look incompetent?
we had some major changes to the zip engine as outlined in the blogs… what did you use previously, .41?
Also, please do not be rude. There is no reason to be rude.
thanks.
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we had some major changes to the zip engine as outlined in the blogs… what did you use previously, .41?
Also, please do not be rude. There is no reason to be rude.
thanks.
I only just managed to successfully upgrade from 11.71.
Sorry if I was rude I just resent it when I’ve paid for software and it gives me so much aggravation. It took me several hours to get V12 installed at all. When I used the downloaded setup exe I kept getting an incomprehensible message about patchbeam1000.exe not being marked for installation with no indication of why I should care about this fact. I wasted a whole afternoon with the previous V12 and gave up and reverted to V11.71. I only got V12.00.49 installed by letting patchbeam do it’s stuff but it took hours so in the end I just had to kill it and I found it pretty much worked but had actually installed V12.00.41 but I was able to let patchbeam take me to V12.00.49.
Bugs like this should not reappear. When the fix is done it should be commented in the code so that the same mistake won’t be made again.
Unless of course you never actually found out what was wrong and just fiddled around until, say, whatever stray pointer was causing corruption happened to corrupt something less vital.
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@Brian:
I only just managed to successfully upgrade from 11.71.
Sorry if I was rude I just resent it when I’ve paid for software and it gives me so much aggravation. It took me several hours to get V12 installed at all. When I used the downloaded setup exe I kept getting an incomprehensible message about patchbeam1000.exe not being marked for installation with no indication of why I should care about this fact. I wasted a whole afternoon with the previous V12 and gave up and reverted to V11.71. I only got V12.00.49 installed by letting patchbeam do it’s stuff but it took hours so in the end I just had to kill it and I found it pretty much worked but had actually installed V12.00.41 but I was able to let patchbeam take me to V12.00.49.
Bugs like this should not reappear. When the fix is done it should be commented in the code so that the same mistake won’t be made again.
Unless of course you never actually found out what was wrong and just fiddled around until, say, whatever stray pointer was causing corruption happened to corrupt something less vital.
in that case devs probably did not apply that specific fix to the 12.00 code base, as 11.xx was legacy code at that point and kept separate just for the purpose of fixes.
We started working on 12.00 maybe 14 months ago, at which point code bases were separated.
**we should have it running soon enough.
**I am not sure what are you saying about patchbeam - its installer did not want to install? Thats weird message to get, as it is rather simple and usually doesnt cause any problems unlike Windows Installer based installers. Do you have some kind of AV running or security software?
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in that case devs probably did not apply that specific fix to the 12.00 code base, as 11.xx was legacy code at that point and kept separate just for the purpose of fixes.
We started working on 12.00 maybe 14 months ago, at which point code bases were separated.
**we should have it running soon enough.
**I am not sure what are you saying about patchbeam - its installer did not want to install? Thats weird message to get, as it is rather simple and usually doesnt cause any problems unlike Windows Installer based installers. Do you have some kind of AV running or security software?
I think message about not marked for installation was from the exe installer trying to install over 11.71. Though I thought that was what patchbeam actually did in this case (going from V11.x to V12.x), but it used an older V12 exe.
I am using Microsoft Security Essentials as my anti-malware.
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please patchbeam to .50 and see if this behavior is now improved.
thanks!
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please patchbeam to .50 and see if this behavior is now improved.
thanks!
Yes. Thanks. Zipping a folder but right clicking it and choosing compress to folder.zip now works without error messages.
It seemed to take two goes with patchbeam to get me from .49 to .50 though. Or maybe the message that patchbeam has finished just appears long before it’s actually finished.
