Installer problem

[Luxor]

Just noticed that all my right click shell options had disappeared. I had to uninstall PA and do a fresh install before I could get them back. Just a heads up in case anyone else has the same problem.

[TBGBe]

Ouch - I’ve lost my PowerArchiver shell extensions as well.

I am sure they were there with PA.11.60.20 and have disappeared with web update to PA.11.60.23.

I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

Note: I do not know if they were present before I reset to default for the disk error message problem as I hadn’t tried shell after update. I have also rebooted a few times since the update.

I have not reinstalled (yet) in case any further checking is needed - can probably last a day or so without shell (but not longer) :p

[Luxor]

I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

Yep tried all that myself, nothing worked.

[MarcFou]

I didnt lose my ext. but they were non-functional after the update. I reinstalled it a second time (download from site) and got the functionality back.

[drteeth]

Confirm all extensions lost here with release version.

Toggling the enable shell option failed here too.

Uninstall and reinstall fixed it.

DrT

[spwolf]

@TBGBe:

Ouch - I’ve lost my PowerArchiver shell extensions as well.

I am sure they were there with PA.11.60.20 and have disappeared with web update to PA.11.60.23.

I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

Note: I do not know if they were present before I reset to default for the disk error message problem as I hadn’t tried shell after update. I have also rebooted a few times since the update.

I have not reinstalled (yet) in case any further checking is needed - can probably last a day or so without shell (but not longer) :p

check the date on pashell.dll in your PA folder.

We actually were investingating something similar in RC versions, where it seemed as installer was not replacing shell dll if it was in use and it needed restart/reboot.

But when we actually tested against it, it seemed to be replacing dlls without restart, even when they were in use (which should happen with Restart Manager in Vista/Win7 but not in WinXP).

[spwolf]

all of you restarted your computers after the update, right? Thanks :-)

[drteeth]

No as never had to in the past; i.e. never (ever <g>) got a message box saying I had to.

DrT</g>

[spwolf]

@drteeth:

No as never had to in the past; i.e. never (ever <g>) got a message box saying I had to.

DrT</g>

what OS?

[spwolf]

well maybe it was not the same issue i am assuming it is, although it seems so… lets see what terry says :-)

[MarcFou]

I didnt restart. I downloaded and installed on top of the existing and poof! All was well. Win7 Ultimate x86.

[moles42]

strange Marc…I tried that but encountered an installation error and it removed the installation files once again leaving me with my existing version.
I had to do a clean installation and all was fine.

[Luxor]

@spwolf:

all of you restarted your computers after the update, right? Thanks :-)

Yes first thing that I did when I noticed it, made no difference though.

[Scolpy]

Hello!

After I upgraded to v11.60.23(2010 final version) I saw that when I clicked on mouse right click the options(such as “Extract to…” and etc) are disappearing.

why that problem happen and how can I solve it?

Best Regards,
Yonatan

[spwolf]

try restarting your computer and see if that helps - if not, reinstall and it should work fine.

thanks!

[spwolf]

it would also be very helpful to us if you let us know what is the date of pashell.dll in PA folder, before you do any of the above :-)

[Scolpy]

@spwolf:

it would also be very helpful to us if you let us know what is the date of pashell.dll in PA folder, before you do any of the above :-)

I haven’t this file in C:\Program Files\PowerArchiver :O

[spwolf]

pashlext.dll?

[Scolpy]

@spwolf:

pashlext.dll?

Yea.

[spwolf]

you dont have it? If you do, let me know what is its date!

thanks!

[Scolpy]

@spwolf:

you dont have it? If you do, let me know what is its date!

thanks!

I haven’t this :)

[spwolf]

well thats interesting… run installation again and select repair… fixed?

[spwolf]

what OS are you using?

[Scolpy]

@spwolf:

what OS are you using?

Windows Vista.

I repaired that and the file is now existing the problem solved :)

Thanks for the amazing quick replay and I want to indicate that I happy customer since 2008 ;)

[spwolf]

@Scolpy:

Windows Vista.

I repaired that and the file is now existing the problem solved :)

Thanks for the amazing quick replay and I want to indicate that I happy customer since 2008 ;)

thank you :-).

[TBGBe]

Catching up.

I don’t have pashell.dll (nor is pashlext.dll) in PA folder :eek:

Although that explains the problem of no shell, it doesn’t explain why the dll is missing - should I try re-install now or is there more info/checking needed.

[spwolf]

yeah, repair installation…. XP SP3?

[drteeth]

Repair installation also needed Win 7 32 bit RC (7100).

DrT

[TBGBe]

Repaired.
Shell Menu is back.
Yes, XP SP3 - I would have said if my signature was wrong ;-)

[spwolf]

@TBGBe:

Repaired.
Shell Menu is back.
Yes, XP SP3 - I would have said if my signature was wrong ;-)

we have updated our installer to latest release, it seems as if this caused the issue, but it beats me what the issue actually is… because it works fine on all of computers, no matter what we try to do to cause the issue.

[spwolf]

Here is regressed installer:
http://www.powerarchiver.com/test/release10/powarc1160final.exe

please someone try it out ASAP so we can roll this out… check if dll works after it and what date is it!

thanks!

[Luxor]

Downloaded, installed and no problems.

pashlext.dll Date 17/10/2009

[spwolf]

we have updated the installer on the site, so if anyone has this issue again, just re-download PA.

thanks!

[TBGBe]

Also no problems with this update.

Pashlext.dll

• before 13 October 2009, 21:50:52
• after 17 October 2009, 18:26:08

[spwolf]

cool, weird stuff hits you when you least expect it :-)

[guido]

latest web update fixes my shell ext. too.

Had no Pashlext.dll before.