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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    An issue with 2010 Pro version

    Tech Support
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    • M
      Mameluke last edited by

      Hi guys

      I love the new PA and I am using the beta 11.50.49

      I have a Pentium Quad Core 2.4 GHz with 4 gb of ram and PA 2010 takes anywhere between 10 to 12 seconds to start.

      I know it is a beta program but I am wondering whether this is an issue that other ppl are experiencing or if it is an issue that is gettign looked at.

      Thank you very much

      Mame

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Try this version:
        http://www.powerarchiver.com/test/alpha115/powarc1150rc5.exe

        Let us know if that helps.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          if that above doesnt work, then it is definetly not reported before. What happens when you:
          1. Options> Reset to defaults
          2. delete HKCU\Software\PowerArchiver key (complete).

          does that change anything?

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            if it would be extra cool if you could check this out before night is at its peak :-).

            R 1 Reply Last reply Reply Quote 0
            • R
              rev23dev @spwolf last edited by

              :-O hint dropping!!!

              M 1 Reply Last reply Reply Quote 0
              • M
                Mameluke @rev23dev last edited by

                k

                update

                Uninstalled the old version. Rebooted (as per uninstaller instructions).

                Installed the version u linked. Rebooted

                Ran again

                Fist startup 5 seconds.
                Subsequent startups ~3 seconds.

                Better.

                A clarification for the problem before:

                Only the first startup per windows session was really slow. Subsequent ones were about 5 seconds.

                Currently, it still seems slow compared to the way 2009 ran but i know it’s beta and I can live with it.

                Gonna try the registry trick now will reply in a few.

                Mame

                M 1 Reply Last reply Reply Quote 0
                • M
                  Mameluke @Mameluke last edited by

                  P.S. OS is Vista 64 bit SP1.

                  Might upgrade to SP2 soon.

                  Mame

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Mameluke @Mameluke last edited by

                    I can’t find the registry key you mentioned.

                    Does the registry of Vista 64 bit store it in a different place? I tried to run a search in regedit and I am lost in a sea of stuff I am not sure I should be touching O_O

                    Mameluke

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      there will be nothing different in final version :-).
                      (another hint? :P)

                      Not sure if it should be faster or slower than PA 2009, i think when it comes to that, they should be very similar with same settings.

                      But i do believe that shell extensions startup is now a lot faster than before, and of course, actual speed of compression is much better (dare I say 4x on your quad core? :P).

                      What you had in RC2 was issue with one of the most recently used archives being on network drive and PA waiting for network drive to respond, this was fixed in internal RC5.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @Mameluke last edited by

                        @Mameluke:

                        I can’t find the registry key you mentioned.

                        Does the registry of Vista 64 bit store it in a different place? I tried to run a search in regedit and I am lost in a sea of stuff I am not sure I should be touching O_O

                        Mameluke

                        This is exact key:
                        HKEY_CURRENT_USER\Software\PowerArchiver

                        just right click on it and hit delete. Yikes!

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          Mameluke @spwolf last edited by

                          K figured it out and deleted it.

                          PA opens in 2 seconds now :(

                          Annoying nag screen adding delays……or registered but slow to load.

                          Stuck between a rock and a hard place :(

                          Mame

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @Mameluke last edited by

                            @Mameluke:

                            K figured it out and deleted it.

                            PA opens in 2 seconds now :(

                            Annoying nag screen adding delays……or registered but slow to load.

                            Stuck between a rock and a hard place :(

                            Mame

                            register it again and see if it changes…. it becomes 3 seconds?

                            M 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              registration is the same as in PA 2009, nothing changed there.

                              What changed, and made PA 2010 slightly slower than PA 2009 was that compression engine is now loaded from the start up vs loading when used in PA 2009. So that adds slight delay at the start where that delay was previously there when you started adding or extracting from archives in PA 2009.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mameluke @spwolf last edited by

                                I re-registered and rebooted.

                                Back to 5 seconds and 2.5-3 seconds after that.

                                Keep in mind that I lost my custom button arrangement (not using any outside skin or anything just had my button setup in my own way in the configuration menu) when i deleted the registry key so that may be a factor.

                                I need to catch the Zzzz train so this will be my last post for the night.

                                Once more to recap:

                                2.4 Ghz Quad core
                                4 gig ram
                                Vista 64bit SP1
                                Got the latest updates for the OS (minus SP2).

                                Cheers and I hope you guys can get to the bottom of this.

                                <3

                                Mame

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @Mameluke last edited by

                                  @Mameluke:

                                  I re-registered and rebooted.

                                  Back to 5 seconds and 2.5-3 seconds after that.

                                  Keep in mind that I lost my custom button arrangement (not using any outside skin or anything just had my button setup in my own way in the configuration menu) when i deleted the registry key so that may be a factor.

                                  I need to catch the Zzzz train so this will be my last post for the night.

                                  Once more to recap:

                                  2.4 Ghz Quad core
                                  4 gig ram
                                  Vista 64bit SP1
                                  Got the latest updates for the OS (minus SP2).

                                  Cheers and I hope you guys can get to the bottom of this.

                                  <3

                                  Mame

                                  yeah, that obviously makes the difference (not having any options than default).

                                  Its unclear to me if took 2 seconds first time and then 2 seconds afterwards so difference was between 5 and 2 seconds, or if difference was between 2 and 3 seconds :-).

                                  Also, when you re-registered (no need to rebot) did you keep rest of the settings default or?

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    Mameluke @spwolf last edited by

                                    Once the registry entry was removed:

                                    It took around 2 seconds for both first as well as subsequent starts.

                                    Once registered with the new Rc5:

                                    5 seconds first start 2.5-3 seconds subsequent starts

                                    Seems to be something related to the registry for sure.

                                    Mame

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mameluke last edited by

                                      Update:

                                      I never usually turn off my computer.

                                      I ran PA just now to double check and first run was 12 seconds again. ~2 seconds for the subsequent runs.

                                      I really dunno what is happening anymore. Am i the only one with this issue?

                                      Mame

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        amh209 last edited by

                                        My startup times appear to be 3-5 seconds on my laptop, I haven’t timed it on my desktop.

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          Mameluke @amh209 last edited by

                                          Yes my settings were on default.

                                          Now I have changed them and registered and it’s back to slooooooooow mode :(

                                          Yuck :(

                                          Mame

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @Mameluke last edited by

                                            @Mameluke:

                                            Yes my settings were on default.

                                            Now I have changed them and registered and it’s back to slooooooooow mode :(

                                            Yuck :(

                                            Mame

                                            12 seconds again or?

                                            M 1 Reply Last reply Reply Quote 0
                                            • M
                                              Mameluke @spwolf last edited by

                                              yes 12 seconds.

                                              I leave my computer on as I mentioned and I guess after a while (number of hours) it “resets” back to 12 seconds on the first run and then a few seconds for the subsequent runs. This will repeat the next day when I come back from work so no way to know how many hour until the next "reset"back to 12 sec.

                                              It’s something to do with the custom bars ( I use the classic buttons NOT the ribbon btw) and/or the registration. I do hope you guys get to the bottom of this.

                                              As a comparison the latest Winrar beta fires up in under 1 second.

                                              Good luck

                                              Mame

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                you have explorer view on? It could be something like your hard drive coming out of sleep mode?

                                                You can send us your registry settings (HKCU\Software\PowerArchiver), zipped, to support @ conexware . com.

                                                M 1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mameluke @spwolf last edited by

                                                  I sent them in and I got some automated response. Hope you got them

                                                  Also: I disabled any type of power saving features. I have everythign on at all times. Monitor and HD.

                                                  Mame

                                                  M 1 Reply Last reply Reply Quote 0
                                                  • M
                                                    Mameluke @Mameluke last edited by

                                                    Updates:

                                                    I have upgraded to Service Pack 2 (It was time)

                                                    A cold start is now 5 seconds and the subsequent one about 2 seconds.

                                                    Did the registry keys I sent reveal anything?

                                                    Mame

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @Mameluke last edited by

                                                      @Mameluke:

                                                      Updates:

                                                      I have upgraded to Service Pack 2 (It was time)

                                                      A cold start is now 5 seconds and the subsequent one about 2 seconds.

                                                      Did the registry keys I sent reveal anything?

                                                      Mame

                                                      nope, nothing interesting there. So you dont get that 12 seconds delay after you leave computer for several hours?

                                                      M 1 Reply Last reply Reply Quote 0
                                                      • M
                                                        Mameluke @spwolf last edited by

                                                        No but like I said I no longer have SP1 now I upgraded to Vista SP2. That may have somethign to do with it.

                                                        Mame

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          Weird.

                                                          Anyway, here is one of the last pre-release versions:
                                                          http://www.powerarchiver.com/test/release10/powarc1150final.exe

                                                          We worked hard to improved startup speed, it should be noticable in older computers, depending on settings used, this is now 30% faster at startup.

                                                          1 Reply Last reply Reply Quote 0
                                                          • M
                                                            Mameluke last edited by

                                                            With the new version I got a 4 second first start and instant subsequent starts.

                                                            Mame

                                                            Edit: Spelling

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @Mameluke last edited by

                                                              @Mameluke:

                                                              With the new version I got a 4 second first start and instant subsequent starts.

                                                              Mame

                                                              Edit: Spelling

                                                              good…

                                                              1 Reply Last reply Reply Quote 0
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