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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Statusbar: File info

    Tech Support
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    • guido
      guido last edited by

      1. open PA
      2. open zip file
      3. enable ftp window
      4. close ftp window

      The file info in the status bar is now on the right side of the screen and is partly missing.

      See image
      attachment_t_3769_0_fileinfo.png

      Windows 11 Pro ENU x64
      Intel Core I7
      32 GB RAM

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Can’t reproduce this one, anyone else?

        Thanks Guido!

        1 Reply Last reply Reply Quote 0
        • moles42
          moles42 Alpha Testers last edited by

          can’t recreate this in vista 32 bit

          Windows 10 Pro x64
          Intel Core 2 Duo E6850 @ 3.00GHz
          4.00GB Dual-Channel DDR2 @ 399MHz
          NVIDIA GeForce GT 730

          1 Reply Last reply Reply Quote 0
          • guido
            guido last edited by

            produces in XP

            Windows 11 Pro ENU x64
            Intel Core I7
            32 GB RAM

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @guido last edited by

              @guido:

              produces in XP

              Cannot reproduce it here - XP SP3.

              Any other options (I can see you also have Backup Window open in screenshot) ?

              1 Reply Last reply Reply Quote 0
              • guido
                guido last edited by

                you also need to have the backup window enabled before you open the zip file :-)

                thanks TBGBe

                Windows 11 Pro ENU x64
                Intel Core I7
                32 GB RAM

                TBGBe 1 Reply Last reply Reply Quote 0
                • moles42
                  moles42 Alpha Testers last edited by

                  still can’t reproduce in vista 32 bit with backup window enabled.

                  Windows 10 Pro x64
                  Intel Core 2 Duo E6850 @ 3.00GHz
                  4.00GB Dual-Channel DDR2 @ 399MHz
                  NVIDIA GeForce GT 730

                  1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @guido last edited by

                    @guido:

                    you also need to have the backup window enabled before you open the zip file :-)

                    thanks TBGBe

                    You’re welcome.
                    However, I still can’t reproduce the problem :(
                    Tried in b3(50.41) and pre-rc1(50.45).

                    1 Reply Last reply Reply Quote 0
                    • guido
                      guido last edited by

                      if it doesn’t work step out of the archive using up and select a different archive.

                      I’m using .45

                      Windows 11 Pro ENU x64
                      Intel Core I7
                      32 GB RAM

                      TBGBe Luxor 2 Replies Last reply Reply Quote 0
                      • moles42
                        moles42 Alpha Testers last edited by

                        using .45 here also but still can’t reproduce the fault following your instructions…it still works fine for me.

                        sorry.

                        the alignment of my text is different to yours…
                        mine seems to align more to the left as opposed to yours…see screenshot.
                        attachment_p_18604_0_snag100.png

                        Windows 10 Pro x64
                        Intel Core 2 Duo E6850 @ 3.00GHz
                        4.00GB Dual-Channel DDR2 @ 399MHz
                        NVIDIA GeForce GT 730

                        1 Reply Last reply Reply Quote 0
                        • guido
                          guido last edited by

                          I also have PA maximized. I see you do not have this. But i’m able to reproduce it without PA being Max.

                          Windows 11 Pro ENU x64
                          Intel Core I7
                          32 GB RAM

                          1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @guido last edited by

                            @guido:

                            if it doesn’t work step out of the archive using up adn select a different archive.

                            I’m using .45

                            Tried switching between 4 different zip files; preview window on or off; backup list empty and with file listed - still no problem :confused:

                            1 Reply Last reply Reply Quote 0
                            • guido
                              guido last edited by

                              I also have interface set to explorer and selected a zip file from the filelist.

                              Windows 11 Pro ENU x64
                              Intel Core I7
                              32 GB RAM

                              1 Reply Last reply Reply Quote 0
                              • Luxor
                                Luxor Alpha Testers @guido last edited by

                                @guido:

                                if it doesn’t work step out of the archive using up adn select a different archive.

                                I’m using .45

                                Can confirm here by following the steps you posted guido.
                                See the attached image.
                                attachment_p_18609_0_painterfaceglitch.png

                                Windows 10 Home 64-bit
                                Intel Core i7 6700HQ @ 2.60GHz
                                12.0GB Dual-Channel DDR3 @ 798MHz

                                1 Reply Last reply Reply Quote 0
                                • guido
                                  guido last edited by

                                  Yes!!! :D:D:D:D:D

                                  Windows 11 Pro ENU x64
                                  Intel Core I7
                                  32 GB RAM

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mili conexware last edited by

                                    Interesting, I’ve tried everything and cant’t reproduce it.

                                    TBGBe 1 Reply Last reply Reply Quote 0
                                    • TBGBe
                                      TBGBe @Mili last edited by

                                      Finally reproduced this.
                                      How I did it:-
                                      a) PA maximised
                                      b) Explorer view
                                      c) Preview window open
                                      d) Backup Window open
                                      e) FTP window button on QA Toolbar

                                      In explorer double click zip to open.
                                      Press FTP Window button in QAT (on).
                                      Press FTP Window button in QAT (off).

                                      Note: if I restore PA window (not maximised) - no problem.

                                      1 Reply Last reply Reply Quote 0
                                      • guido
                                        guido last edited by

                                        Not fixed in .49

                                        Windows 11 Pro ENU x64
                                        Intel Core I7
                                        32 GB RAM

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          This issue has been fixed in following pre-release:
                                          http://www.powerarchiver.com/test/alpha115/powarc1150rc3.exe

                                          Please let me know if it works fine now. Thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • guido
                                            guido last edited by

                                            not fixed in .50

                                            Windows 11 Pro ENU x64
                                            Intel Core I7
                                            32 GB RAM

                                            1 Reply Last reply Reply Quote 0
                                            • guido
                                              guido last edited by

                                              Not fixed in 61.05

                                              Windows 11 Pro ENU x64
                                              Intel Core I7
                                              32 GB RAM

                                              1 Reply Last reply Reply Quote 0
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