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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Corrupt backup archive. If VirtualStore\Program Files folder is selected.

    Tech Support
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    • Luxor
      Luxor Alpha Testers last edited by

      Corrupt backup archive. If VirtualStore\Program Files folder is selected.

      Ran my normal backup script which backed up and tested fine.
      Ran it again and there was a long delay before things seemed to happen. Tested the archive and it was corrupt (first time ever that has happened to me). Lots of CRC Errors.

      Been testing things and I noticed that if I select Overwrite previous file (I don’t usually select that) Then I can run the backup time after time and no error. But If I deselect Overwrite option, then it’s back to the errors again.

      I only have 1 other older script that I could test and it is only 1 folder with a couple of sub-folders and not very large, no error on that one.

      So I made a new backup of a couple of folders, ran it, tested it. Ran it again and tested it and it was fine. Another new backup a couple of folders now with the addition of a few files. ran it and tested it. Ran it again and tested it all was fine.

      Thought that maybe it was just a problem with an old script, so just made a new backup same files and folders as my old one.

      Ran it, tested it all fine. Ran it and tested again. Corrupt archive once again.

      Started to remove files and folders 1 by 1 and ran and tested after each was removed. Same results. It was only after I removed a folder from C:\Users\Username\AppData\Local\VirtualStore\Program Files that I could keep running the backup without errors.

      Edited my old script and removed that folder from it and it works time and again.

      I think I have found a bug.

      Edit: Scratch all that I have obviously spent too long on trying solve this and boobed. When I removed the folder from C:\Users\Username\AppData\Local\VirtualStore\Program Files from my backup I must have checked the Overwrite previous file again.

      Coming back to it now and trying again even with the VirtualStore\Program Files folder removed I am getting a corrupted archive.

      I am wondering now if it is a size of archive problem.
      That will have to wait until tomorrow before I can start testing that.

      Sorry for the misleading info.

      Windows 10 Home 64-bit
      Intel Core i7 6700HQ @ 2.60GHz
      12.0GB Dual-Channel DDR3 @ 798MHz

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        ok so it can not read the backup archive, can you open it manually after sucessful cration>

        anything specific? encryption? settings? etc?

        (if overwrite works, without overwrite it tries to update backup archive)

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          size?

          Luxor 1 Reply Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @spwolf last edited by

            ok so it can not read the backup archive, can you open it manually after sucessful cration>

            The one thing I forgot to try.
            No problem after successful creation but If I try to open it after running it again I get Error: the Password is incorrect.

            anything specific? encryption? settings? etc?

            Nothing special, fairly standard and I have used it a long time with no trouble.

            Overwrite Previous File - No
            Add Time Stamp - Yes
            -D-M-Y
            Use as suffix

            Format: ZIP
            Method: Deflate
            Compression: Maximum
            Backup Type Normal

            Encrypt with password - yes
            Encryption method AES 256-bit

            I turned off encryption to see if that would make a difference.
            It still asked for a password and was still full of errors.
            I also tried Method: Optimized and Backup Type: Ultra

            Size ?

            Total 2,170 files, 113 dirs, 178,531 kB [125,811kB]

            I created a new backup, adding 1 folder at a time between tests.

            Results of this:
            Total 38 files, 5 dirs, 32,501 kB [31,328kB] still working
            Total 60 files, 6 dirs, 33,575 kB [32,018 kB] still working
            Total 67 files, 8 dirs, 36,258 kB [34,618 kB] still working
            Total 80 files, 9 dirs, 84,157 kB [76,157 kB] still working
            Total 105 files, 13 dirs, 86,631 kB [76,734 kB] still working

            Not a great number of files or directories and still working as you can see, so I stopped and created another new backup. This time selecting different folders with more in them.

            Results of this one:
            Total 58 files, 20 dirs, 1,731 kB [1,209 kB] still working.
            Total 86 files, 22 dirs, 31,980 kB [30,415 kB] Fails with errors.

            Not as many files as the first one but more directories. Failed after the second folder was added.

            Another new backup, 1 folder this time but a lot of files as you can see.
            Total 1,062 files, 27 dirs, 52,998 kB [28,771kB] Fails with errors.

            Luxor

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              was the new try with encryption or without?

              or do you think it is due to number of folders you added to the list? what if you add one folder with many subfolders?

              or it might be due to name of certain folder?

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @spwolf last edited by

                was the new try with encryption or without?

                With encryption.

                or do you think it is due to number of folders you added to the list? what if you add one folder with many subfolders?

                I was beginning to think that way Spywolf, but as you can see from the results above there was one with 105 files & 13 dirs that worked. One with 86 files & 22 dirs that failed. The last one 1062 files & 27 dirs that failed. So fairly mixed with differing results.

                or it might be due to name of certain folder?

                I really don’t know to be honest.

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  please check with official beta 1, and let us know if this has been fixed… thank you!

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    thanks for checking it out luxur when you have time, would love to get this for beta 2 at least….

                    Luxor 1 Reply Last reply Reply Quote 0
                    • Luxor
                      Luxor Alpha Testers @spwolf last edited by

                      Sorry for delay spywolf.

                      Still getting the same errors unfortunately.

                      Windows 10 Home 64-bit
                      Intel Core i7 6700HQ @ 2.60GHz
                      12.0GB Dual-Channel DDR3 @ 798MHz

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        you need to delete old file and try without encryption again.

                        it asks you for password becase it is updating old file, which was encrypted.

                        so you need to try updating non-encrypted backup…?

                        thanks!

                        Luxor 1 Reply Last reply Reply Quote 0
                        • Luxor
                          Luxor Alpha Testers @spwolf last edited by

                          New backup same folder structure as original.

                          Settings

                          Overwrite Previous File - No
                          Add Time Stamp - Yes
                          -D-M-Y
                          Use as suffix

                          Format: ZIP
                          Method: Deflate
                          Compression: Maximum
                          Backup Type Normal

                          Encrypt with password - No

                          Ran backup. Extracted Ok.

                          Deleted what I had just extracted and ran the backup again.
                          Tried to extract but no luck, see screen shots 1,2,3,4,5 and 6


                          1 Almost the width of my screen. Clicked Yes


                          2 Too large for my screen. Clicked Yes


                          3 Too large for screen. Clicked Yes


                          4 Asks for password. Typed in password of usual backup.

                          Message: Error the password is incorrect. as in screen shot 5.

                          Tried the password another few times, same message.

                          Hit Cancel then tried my usual password in the box once again, this time it extracted.

                          Screen shot 6 shows the folder contents after extraction.

                          Off now to bang my head against a wall.

                          Windows 10 Home 64-bit
                          Intel Core i7 6700HQ @ 2.60GHz
                          12.0GB Dual-Channel DDR3 @ 798MHz

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            luxor, do not bang your hand off the wall please… me and mili take a hit for you here :-).

                            can you create completly new backup and try it out? same result?

                            Luxor 1 Reply Last reply Reply Quote 0
                            • Luxor
                              Luxor Alpha Testers @spwolf last edited by

                              Ok, same folder structure slightly different result.

                              This time when attempting to extract I got the steps in screen shot 1 then as in screen shots 4,5 & 6.

                              No screen shot 2 or 3 this time.

                              Did another new backup.
                              This time only backed up My Documents folder.

                              Size: 1,343 files, 105 dirs, 189,362kb [130,726 kb]

                              Backed up and extracted fine, ran again, extracted fine and again and again.

                              Note that there are no folders included from C:\Users\Username\AppData included in this back up. In all the failed ones there has been.

                              Luxor

                              Windows 10 Home 64-bit
                              Intel Core i7 6700HQ @ 2.60GHz
                              12.0GB Dual-Channel DDR3 @ 798MHz

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                ok, so maybe some specific filenames are casuing this issue… any particular appdata folders?

                                Luxor 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  i think i found it, updating of zip files does not work via shell in certain conditions… reported it, should be fixed soon!

                                  Luxor 1 Reply Last reply Reply Quote 0
                                  • Luxor
                                    Luxor Alpha Testers @spwolf last edited by

                                    These are the main folders Spywolf

                                    C:\Users\Username\AppData\Roaming\PocoMail
                                    C:\Users\Username\AppData\Roaming\MailWasherPro
                                    C:\Users\Username\AppData\Roaming\Opera\Opera\profile
                                    C:\Users\Username\AppData\Roaming\FreeCommander
                                    C:\Users\Username\AppData\Local\VirtualStore\Program Files\KeePass\

                                    (I’m not putting these spaces in the file names by the way, just when I pasted them in here that is occuring).

                                    Of course most of folders these have many sub-folders.

                                    Windows 10 Home 64-bit
                                    Intel Core i7 6700HQ @ 2.60GHz
                                    12.0GB Dual-Channel DDR3 @ 798MHz

                                    1 Reply Last reply Reply Quote 0
                                    • Luxor
                                      Luxor Alpha Testers @spwolf last edited by

                                      @spwolf:

                                      i think i found it, updating of zip files does not work via shell in certain conditions… reported it, should be fixed soon!

                                      Excellent, knew you would get there in the end. :p

                                      Windows 10 Home 64-bit
                                      Intel Core i7 6700HQ @ 2.60GHz
                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        send us an email via support form and i will send you an link to test version, if you have time…

                                        thanks

                                        Luxor 1 Reply Last reply Reply Quote 0
                                        • Luxor
                                          Luxor Alpha Testers @spwolf last edited by

                                          Have done spywolf. No link yet though.
                                          <drums fingers=“” impatiently=“”>;)

                                          Edit: And 2 minutes later I’m sent the link.</drums>

                                          Windows 10 Home 64-bit
                                          Intel Core i7 6700HQ @ 2.60GHz
                                          12.0GB Dual-Channel DDR3 @ 798MHz

                                          Luxor 1 Reply Last reply Reply Quote 0
                                          • Luxor
                                            Luxor Alpha Testers @Luxor last edited by

                                            Well pretty much the same results with this test version.

                                            Created a new backup:
                                            Settings

                                            Overwrite Previous File - No
                                            Add Time Stamp - Yes
                                            -D-M-Y
                                            Use as suffix

                                            Format: ZIP
                                            Method: Deflate
                                            Compression: Maximum
                                            Backup Type Normal

                                            Encrypt with password - No

                                            Ran, extracted. Ran again tried to extract. this time it took me straight to this screen asking for my password.
                                            You can see in the screen shot just below where it says “Current File” that it is going to be full of errors anyway as it’s all strange symbols.

                                            Entered a password any way.
                                            Message: Error the password is incorrect.
                                            Hit cancel, used my normal password again and it extracted but result just like screen shot 6 in the previous post.

                                            Made another new backup this time encrypted with a password. Same result.

                                            Even though I had set a password I still got the Message: Error the password is incorrect.
                                            Hit cancel, retried password and it extracted to the same corrupt files.

                                            Luxor.
                                            attachment_p_17887_0_assoonasextract.png

                                            Windows 10 Home 64-bit
                                            Intel Core i7 6700HQ @ 2.60GHz
                                            12.0GB Dual-Channel DDR3 @ 798MHz

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              mili sent you b1 by mistake, thats not new version :-)

                                              Luxor 1 Reply Last reply Reply Quote 0
                                              • Luxor
                                                Luxor Alpha Testers @spwolf last edited by

                                                LOL that explains that then.

                                                Windows 10 Home 64-bit
                                                Intel Core i7 6700HQ @ 2.60GHz
                                                12.0GB Dual-Channel DDR3 @ 798MHz

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  sorry, we are working on fixing last of the bugs first…

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    Please try this interim version:
                                                    http://www.powerarchiver.com/test/alpha115/powarc1150b1new.exe

                                                    it should solve those issues, several bugs were fixed, we still have to test few things with it…

                                                    thanks

                                                    Luxor 1 Reply Last reply Reply Quote 0
                                                    • Luxor
                                                      Luxor Alpha Testers @spwolf last edited by

                                                      Problem sorted with this build spywolf.
                                                      Working fine with backups created with and without password. :)

                                                      Windows 10 Home 64-bit
                                                      Intel Core i7 6700HQ @ 2.60GHz
                                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        there will be more updates for that version during the day…

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          Please check your issue with latest 11.50.30 release:
                                                          http://dl.powerarchiver.com/2010/powarc1150b1.exe

                                                          and let us know if this works better now.

                                                          thanks!

                                                          Luxor 1 Reply Last reply Reply Quote 0
                                                          • Luxor
                                                            Luxor Alpha Testers @spwolf last edited by

                                                            and let us know if this works better now.

                                                            Looks to me to be the same than it was in build 11.50.27.
                                                            Should I be noticing any difference in 11.50.30 ?

                                                            Luxor

                                                            Windows 10 Home 64-bit
                                                            Intel Core i7 6700HQ @ 2.60GHz
                                                            12.0GB Dual-Channel DDR3 @ 798MHz

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @Luxor last edited by

                                                              @Luxor:

                                                              Looks to me to be the same than it was in build 11.50.27.
                                                              Should I be noticing any difference in 11.50.30 ?

                                                              Luxor

                                                              if everything works fine, then cool :-)

                                                              1 Reply Last reply Reply Quote 0
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