Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search
    • Powerarchiver 2021 incorrectly extract tar.xz file

      E

      Configuration:
      Powerarchiver 2021 20.00.73
      Windows 10 Education 10.0.19042 Build 19042

      When extracting gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz , Powerarchiver wrongly thinks some .exe files have a length of zero:

      98773b3b-65c0-48fa-8cd4-d081b2e0adee-image.png

      Once extracted:

      D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin>dir *.exe Volume in drive D is DATA Volume Serial Number is 0E12-BCA2 Directory of D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin 2020-11-20 07:10 PM 1,391,599 arm-none-linux-gnueabihf-addr2line.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ar.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-as.exe 2020-11-20 07:41 PM 3,030,119 arm-none-linux-gnueabihf-c++.exe 2020-11-20 07:10 PM 1,389,293 arm-none-linux-gnueabihf-c++filt.exe 2020-11-20 07:41 PM 3,027,513 arm-none-linux-gnueabihf-cpp.exe 2020-11-20 07:10 PM 4,040,503 arm-none-linux-gnueabihf-dwp.exe 2020-11-20 07:10 PM 391,769 arm-none-linux-gnueabihf-elfedit.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-g++.exe 2020-11-20 07:41 PM 3,026,926 arm-none-linux-gnueabihf-gcc-10.2.1.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ar.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-nm.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ranlib.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-gcc.exe 2020-11-20 07:41 PM 2,165,533 arm-none-linux-gnueabihf-gcov-dump.exe 2020-11-20 07:41 PM 2,343,605 arm-none-linux-gnueabihf-gcov-tool.exe 2020-11-20 07:41 PM 2,450,233 arm-none-linux-gnueabihf-gcov.exe 2020-11-20 07:54 PM 9,605,899 arm-none-linux-gnueabihf-gdb.exe 2020-11-20 07:41 PM 3,028,997 arm-none-linux-gnueabihf-gfortran.exe 2020-11-20 07:10 PM 1,412,943 arm-none-linux-gnueabihf-gprof.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.bfd.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.gold.exe 2020-11-20 07:41 PM 25,546,567 arm-none-linux-gnueabihf-lto-dump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-nm.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objcopy.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objdump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ranlib.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-readelf.exe 2020-11-20 07:10 PM 1,393,083 arm-none-linux-gnueabihf-size.exe 2020-11-20 07:10 PM 1,392,464 arm-none-linux-gnueabihf-strings.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-strip.exe 32 File(s) 67,465,867 bytes 0 Dir(s) 1,002,422,431,744 bytes free

      When the same archive is being extracted from a git bash session (after having installed git 2.30.1 for Windows 64 bit version from git-scm.com), the .exe files are extracted as expected:

      xz -k -d gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz tar xf gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar cd gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf/bin ll *.exe -rwxr-xr-x 1 User 197121 1391599 Nov 20 19:10 arm-none-linux-gnueabihf-addr2line.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ar.exe* -rwxr-xr-x 2 User 197121 2028927 Nov 20 19:10 arm-none-linux-gnueabihf-as.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-c++.exe* -rwxr-xr-x 1 User 197121 1389293 Nov 20 19:10 arm-none-linux-gnueabihf-c++filt.exe* -rwxr-xr-x 1 User 197121 3027513 Nov 20 19:41 arm-none-linux-gnueabihf-cpp.exe* -rwxr-xr-x 1 User 197121 4040503 Nov 20 19:10 arm-none-linux-gnueabihf-dwp.exe* -rwxr-xr-x 1 User 197121 391769 Nov 20 19:10 arm-none-linux-gnueabihf-elfedit.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-g++.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-10.2.1.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ar.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-nm.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ranlib.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc.exe* -rwxr-xr-x 1 User 197121 2165533 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-dump.exe* -rwxr-xr-x 1 User 197121 2343605 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-tool.exe* -rwxr-xr-x 1 User 197121 2450233 Nov 20 19:41 arm-none-linux-gnueabihf-gcov.exe* -rwxr-xr-x 1 User 197121 9605899 Nov 20 19:54 arm-none-linux-gnueabihf-gdb.exe* -rwxr-xr-x 1 User 197121 3028997 Nov 20 19:41 arm-none-linux-gnueabihf-gfortran.exe* -rwxr-xr-x 1 User 197121 1412943 Nov 20 19:10 arm-none-linux-gnueabihf-gprof.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.bfd.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.exe* -rwxr-xr-x 2 User 197121 4550029 Nov 20 19:10 arm-none-linux-gnueabihf-ld.gold.exe* -rwxr-xr-x 1 User 197121 25546567 Nov 20 19:41 arm-none-linux-gnueabihf-lto-dump.exe* -rwxr-xr-x 2 User 197121 1404945 Nov 20 19:10 arm-none-linux-gnueabihf-nm.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-objcopy.exe* -rwxr-xr-x 2 User 197121 1991350 Nov 20 19:10 arm-none-linux-gnueabihf-objdump.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ranlib.exe* -rwxr-xr-x 2 User 197121 1163376 Nov 20 19:10 arm-none-linux-gnueabihf-readelf.exe* -rwxr-xr-x 1 User 197121 1393083 Nov 20 19:10 arm-none-linux-gnueabihf-size.exe* -rwxr-xr-x 1 User 197121 1392464 Nov 20 19:10 arm-none-linux-gnueabihf-strings.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-strip.exe*

      The same archive file does extract properly under a native Linux Ubuntu 20.04 system, or under Windows 10 using the WSL2 Linux subsystem using xz and tar.

      Tech Support
    • Log waite for bugs to be fixed

      D

      Its a long time since people reported bugs like converter bug still no fix yet

      Tech Support
    • Is PowerArchiver 2021 stable?

      BigMike

      Hi,

      I just saw, that on the Website, PowerArchiver 2021 20.00.73 is advertised as latest version. (Actually, the downloaded version says, it’s 20.00.70 in the about dialog)
      But it still comes with the “red icon set” for preview versions and has some known unfixed bugs, as I read here.

      Is it sufficiently stable to be used on production systems?

      Kind regards

      Tech Support
    • File Browser: Operations don't trigger UAC

      BigMike

      This happens in Archive and Explorer Mode:

      Navigate to a folder, which is UAC protected (for example C:\Program Files) Right click -> New -> Folder (or any other item)
      => Nothing happens

      Expected behaviour: UAC prompt is triggered and a new folder (or file) will be created

      PowerArchiver 19.00.57

      Tech Support
    • Bugs I found and wanted to share with the team.

      B

      Hi I recently bought PowerArchiver and found some bugs and issues that I hit testing some of the features out.

      If you are doing a backup and on the compression options screen its default is compression format is PA with no option to change disk spanning. If you change to 7-zip you can change disk spanning. If you change the disk spanning then move back to PA format the field for disk spanning disables but the option stays set to what you changed it to. When you do a backup it will use PA with files spanning but PowerArchiver says that its not a valid format when you open it. If PA can’t really do file spanning then this screen is allowing it.

      I have attached an image where the progress bar is in the middle of the CD/DVD/BD Tools screen.

      alt text

      I have a 7-Zip file I created using the backup tools doing an increment backup. It opens and extracts just fine but if you using the Test option PowerArchiver locks up. Link to file: Backup-2021-02-05-20-35-36 TEST LOCKUP.7z

      On any Zip/PA/7-Zip process the pause and cancel buttons do not work. You have to hard kill the entire application to get out.

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • PA Batch Archive post completion error

      G

      Hi,

      After the batch archiving is complete, and if I click on whitespace of the PA app, I get this error.

      PA Batch.png

      I did check for ongoing process and ensured no archives were corrupt, It seems like activity did complete successfully but the error is shown for no reason, and only after clicking the whitespace.

      Please see if this can be removed.

      Tech Support
    • PA and conflict with Antivirus

      G

      I’m using the Kaspersky Total Security.

      I have configured PA as exclusion as followed:

      PA Exclusion.png

      and also is set us trusted application

      PA Trusted Application.png

      Scenario:

      My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

      The issue:

      PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

      Recommendation:
      PAStarter should also work as PAMonitor:
      There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

      Also,
      There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

      Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

      Tech Support
    • Using the Queue Feature affects Compression Ratio negatively

      G

      If you use Queue Feature, you are not saving on space, you are just squeezing less.

      Here’s explaination:

      https://youtu.be/XcxG2wxyink

      I did test the same on multiple files, and of different types.

      It does have large difference for each large file you are trying to squeeze.

      Folders with multiple files, just have no benefits if you use Queue Feature

      Tech Support
    • Problems with Color-scheme after upgrade to build 73

      A

      Hello!
      I am using the portable version of PA2021. After switching from build 58 to 73 I have problems with the color-scheme:
      While 58 behaves like expected and showed everything in light or dark colors according to the settings, 73 always shows the lower part of the window in dark colors, no matter whether I select automatic, light or dark.
      This happens on a clean installation of 73 as well as on an update from build 58. I have attached two images generated on the same machine at the same time with the same settings. The upper shows build 73, the lower 58. Is it a bug or some changed setting I miss?
      Thanks for help!
      A.Borque

      PA2021_73.png PA2021_58.png

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • PA shows incorrect archive properties

      G

      If you have tabbed archive browsing(reuse same window for all archive opening)
      and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

      upgraded to 20.0.73

      Tech Support
    • Can I activate PowerArchiver on 2 devices with 1 license?

      2

      Hi.

      I currently own the PowerArchiver Select - lifetime free upgrades and support for PowerArchiver Toolbox English license.

      This license is active on 1 device. Does the license allow me to activate PowerArchiver on a second device that I own? Or do I need a separate license for that?

      Thank you ! :)

      Tech Support
    • No updates for portable version?

      A

      Hello!
      While the installable version of PA 2021 has already received two updates and is at version 20.0.73 the portable version still remains at the initially released build 58. Are there plans to update that version, too?
      Thanks for a reply!

      Tech Support
    • PowerArchiver shell extensions possibly crashing windows explorer.exe

      U

      I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:

      Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)

      I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.

      Tech Support
    • Bug in Archive Converter

      T

      When you select “Deflate (.zip, compatible)” as the method, it still converts the archive to a ZIPX format.

      Tech Support
    • UHA support

      D

      Would like to see uha archives supported compression as well as extraction. I use this all the time and it is a very good compression format

      Tech Support
    • Right-Click Compression

      Z

      In windows 10 you can right-click and select send to and the compressed zipped folder and the zip folder will contain the name of the last selected file.

      Does PowerArchiver have a similar function?

      Tom

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • patch beam waste of time

      D

      patchbeam a waste of time never updated with latest version

      Tech Support

    Cannot run backup

    Tech Support
    4
    30
    15252
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K
      kalaroo last edited by

      G’day, mates. I used to run PA 10.22 on Win XP SP3 and the backups were fine. When I upgraded to 11.03, the old pbs files will start the process for powerarc.exe, the main window appears briefly, then disappears and the process just sits idle w/ 0% CPU.

      If I open the main interface & try to create a new backup file, I type the name into the dialog, then after OK, it returns to the main window. No file is created.

      I’ve tried re-install/uninstall several times to no avail. When I return to 10.22, everything works as expected again. How can I fix this? Thanks!

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @kalaroo:

        G’day, mates. I used to run PA 10.22 on Win XP SP3 and the backups were fine. When I upgraded to 11.03, the old pbs files will start the process for powerarc.exe, the main window appears briefly, then disappears and the process just sits idle w/ 0% CPU.

        Not sure if PAv10 pbs files are compatible with PAv11 - but if they can’t be run, you should be able to edit them.
        By the way, do you have PAv11.03 or PAv11.02.03 :p
        @kalaroo:

        If I open the main interface & try to create a new backup file, I type the name into the dialog, then after OK, it returns to the main window. No file is created.

        Do you mean the name of the pbs script - or of the actual archive? May be a silly question but have you tried different names?

        I do not have these problems on WinXP SP3…

        K TBGBe 2 Replies Last reply Reply Quote 0
        • K
          kalaroo @TBGBe last edited by

          G’day. I am using PA 11.01.03. I’ll check for an update. Yes, even if the PA 10 pbs scripts aren’t compatible, I should be able to create a new one. I was typing the name of the pbs script in the dialog box but nothing new is created. I tried several different names.

          My work computer is WinXP SP2 (not that different from SP3) and was also running PA 10.22. I upgraded that to PA 11.01.03 but it’s working fine there!

          I suspect Win has some crud somewhere that’s preventing this update from working but cannot debug it further w/o guidance.

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @kalaroo last edited by

            @kalaroo:

            G’day. I am using PA 11.01.03. I’ll check for an update.

            Should be 11.02.03
            @kalaroo:

            I should be able to create a new one. I was typing the name of the pbs script in the dialog box but nothing new is created. I tried several different names.

            Checking basics - Also check that you have write permission on the folder to store the pbs and the Windows\task folder (PA writes here for scheduling).
            @kalaroo:

            My work computer is WinXP SP2 (not that different from SP3) and was also running PA 10.22. I upgraded that to PA 11.01.03 but it’s working fine there!

            I suspect Win has some crud somewhere that’s preventing this update from working but cannot debug it further w/o guidance.

            PA settings are stored in windows registry. A bit desperate - don’t do this if unsure (and be sure to backup registry first) - but you could try uninstalling (again); reboot; and then delete the PowerArchiver key/folder from the registry.
            [ HKEY_Current_User/Software/PowerArchiver ]
            Then reboot and install PA “clean”.

            T 1 Reply Last reply Reply Quote 0
            • T
              Tattenbach @TBGBe last edited by

              I can confirm that you cannot create the PowerArchiver script files (.pbs) with version 11.02. After you type the name (the name does not matter, short names, long names, names with no spaces, etc) and click OK nothing else happens. Neither the .pbs file is created nor the next window opens, so basically the backup function does not work.

              This happens in two different installations in, both, Win XP and Win 2K.

              It does NOT happen with version 10 (I have a U3 copy), in the same installations.

              Yeah, I have write permissions. This is the PRO version. I paid for it, no trial, etc, etc…

              Yeah, this is a bug.

              Thanks for fixing this.

              PS. SP3 in WinXP / SP4 in W2K

              1 Reply Last reply Reply Quote 0
              • TBGBe
                TBGBe @TBGBe last edited by

                I can only repeat that
                @TBGBe:

                … PAv11.02.03 …
                I do not have these problems on WinXP SP3…

                Also on two different PCs :confused:

                TBGBe 1 Reply Last reply Reply Quote 0
                • TBGBe
                  TBGBe @TBGBe last edited by

                  Until spwolf (or Millie or Ivan) jumps in let’s try to identify the difference between our setups …

                  1. Both my installs are upgrades from earlier v11 (not from v10) installs.
                  2. I don’t use ftp (should not matter, but still… ).
                  3. I don’t have Queue (PAstarter) running.
                  4. I don’t have networked drives (but do have USB drives).

                  Anything “jump out” to either of you?

                  TBGBe 1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @TBGBe last edited by

                    Another thought …
                    On both PCs I use PC Tools Security Suite.
                    What Anti-virus / Firewall are you using?

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      Tattenbach @TBGBe last edited by

                      • upgrade from previous versions too (version 10.xx and previously version 9.xx and beyond). I have not tried uninstalling and re-installing but OP already said he tried that to no success.
                      • dont backup to ftp
                      • dont use queue
                      • dont have network drives either and I do have USB drives

                      Use AVG paid in XP and Avast free in W2K (I boot several OSs in this laptop). Use Comodo FW 2.4

                      Win XP has WinZip 12 and also 7Zip but partition with W2K has just PA.

                      I repeat, backup feature works well with PA version 10 in both partitions.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        Two questions:

                        1. how exactly are you starting new pbs (there are several different ways to start new backup)? Step by step please.

                        2. where are you trying to save those PBS files (full folder path)?

                        this will help us troubleshoot the issue and deliver solution faster…

                        thanks!

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          Tattenbach @spwolf last edited by

                          Thanks for answering. To your questions:

                          1. how exactly are you starting new pbs (there are several different ways to start new backup)? Step by step please.

                          A > You can try at least 3 different ways, with the same results:

                          • File > New > New backup script
                          • Backup > Create/Edit (CTRL-P)
                          • From the backup Window

                          2. where are you trying to save those PBS files (full folder path)?

                          A > By default PA offers “My Documents” as a place to save the script. You can try saving the new file there or in another folder, in the end they are not created.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            filename doesnt matter either? test.pbs wont work?

                            Can you try saving test.pbs in C:\test please?

                            thanks!

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              and what language version is this? English, German?

                              T 1 Reply Last reply Reply Quote 0
                              • T
                                Tattenbach @spwolf last edited by

                                English, OS’es are English too.

                                Tried uninstalling, cleaning the registry, booting and installing new. Same results, even with version 11.00.

                                It’s funny but if you uninstall version 11.xx and then right after, install version 10.22 every thing works fine, no reboot needed.

                                Version 11.xx has a key in the registry called Scripts which is empty but version 10.22 does not have this key.

                                PS: Tried German version (11.02) and the issue remains. Also nothing changes if I try saving the script in c:\test (file its never created)

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  Tattenbach @Tattenbach last edited by

                                  I installed PA 2007 (after uninstalling version 2009) in another folder. Then installed PA 2009 in the default folder. Both programs run apart from each other but the Backup function works only in PA 2007 (10.22)

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    So this is on English XP, with PA 2009 11.02 installed in C:\Progream Files\PowerArchiver?

                                    We will try to reproduce it on our test setup in the lab tomorrow…

                                    T 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      this is on 32bit Vista, right?

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tattenbach @spwolf last edited by

                                        @spwolf:

                                        So this is on English XP, with PA 2009 11.02 installed in C:\Progream Files\PowerArchiver?

                                        We will try to reproduce it on our test setup in the lab tomorrow…

                                        As I explained in one of my first posts, this happens in both English versions of Windows XP and Windows 2K (installed in the same computer). In both cases PA is installed in C:\Program Files\PowerArchiver

                                        I have been looking at the entries in the registry, comparing 11.02 and 10.22 but cannot find any significant difference. I also wanted to use 10.22 dlls with 11.02 but I have to unregister (and then register) these libs and I do not have the time to further mess with the system.

                                        Will try to test it in another computer later.

                                        T 1 Reply Last reply Reply Quote 0
                                        • T
                                          Tattenbach @Tattenbach last edited by

                                          This must be an issue with another program (s) currently installed or that was once installed in the system.

                                          I tried version 11.02 in a Win XP SP2 relatively new installation and the backup feature works well, it even creates the script in a deeply nested folder and also using very long file names (with blanks).

                                          Or perhaps a service that is not running. Do you need any service for this feature? Or which dll deals with it?

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            if you are talking about simply creating pbs script and not even getting wizard interface, then it really does nothing but create an file and then starts editing it… as simple as that…

                                            do what are the differences in software installed? Maybe turn off everything you have running on computer with issues and then see what happens?

                                            thanks!

                                            T 1 Reply Last reply Reply Quote 0
                                            • T
                                              Tattenbach @spwolf last edited by

                                              I don’t have much running, antivirus and firewall. I will switch them off and let you know, later, because I am at work now.

                                              I shut down services that I do not use all the time and have scripts that start them up when I need them, this is why I asked you if the wizard needs any specific running service.

                                              As I said, and also the other poster, the script file is never created and the wizard dialog box never opens. I noticed that with version 10.22 the script file is written to disk even if you do not proceed further with the wizard, so it must be a function calling “create a file” or something similar.

                                              PS: Anyway I decided to revert back to PA 10.22 in W2K to be able to run the backups. WINZIP has a wizard too, so I can live without this.

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                hm, in Comodo, if yo use proactive security, when you click on New Backup, screen will pop up asking you if you want to allow program (PA) to launch another process from itself (or something like that)… if you blocked this, creating new PBS will not work…

                                                Thats the only way we could reproduce this… so check out your Comodo firewall settings… in our case, it pops up big notice every time it blocks something so it would be hard to miss.

                                                K T 2 Replies Last reply Reply Quote 0
                                                • K
                                                  kalaroo @spwolf last edited by

                                                  To help answer some questions about my system, I posted some details at the bottom. I actually wiped my system yesterday b/c I noticed that the monitor power-off hadn’t been working in a couple of months.

                                                  The monitor problem previously occurred about a year ago which coincided w/ my computer not understanding how to use a USB external hard disk. It kept having a problem until I re-plugged it in after Windows booted. The Windows re-install fixed that too…

                                                  So now the backup screen appears fine in PA 11.02.03 and I will try to run a backup tonight. I apologize that we won’t be able to get further information from my system about this but until I saw Tattenbach’s reply today, I didn’t know that anybody else had this odd problem.

                                                  • Windows XP SP3 - English 32bit
                                                  • ZoneAlarm firewall (latest as of today)
                                                  • Avast 4.8 anti-virus
                                                  • PA queue disabled
                                                  • full admin rights to all drives & folders

                                                  No anti-virus or firewall alerts were seen when this problem occurred, so I agree that it’s probably related to the registry or some dll roaming around.

                                                  1 Reply Last reply Reply Quote 0
                                                  • T
                                                    Tattenbach @spwolf last edited by

                                                    @spwolf:

                                                    hm, in Comodo, if yo use proactive security, when you click on New Backup, screen will pop up asking you if you want to allow program (PA) to launch another process from itself (or something like that)… if you blocked this, creating new PBS will not work…

                                                    Thats the only way we could reproduce this… so check out your Comodo firewall settings… in our case, it pops up big notice every time it blocks something so it would be hard to miss.

                                                    There is no alert form Comodo about PA (or any part of it) when I click on create new backup. In fact there is no alert either for PA 10.22 and this version works well. This does not mean that I had not previously blocked a popup and checked the ‘don’t ask again box’ for a particular component only present in version 11.xx.

                                                    I could not test anything yesterday, sorry did not have the time. I will try again tonight.

                                                    It seems this is going to be difficult to solve, because there are not many users having this issue (kalaroo is free from it now, after reinstalling). Again, it is not a big issue for me for the reasons I mentioned yesterday.

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      yeah, lets try turning it off and see what happens (Comodo)… it might be something else so we would like to solve the issue.

                                                      thanks

                                                      T 1 Reply Last reply Reply Quote 0
                                                      • T
                                                        Tattenbach @spwolf last edited by

                                                        No positive results shutting Comodo Firewall down (program and service).

                                                        spwolf 2 Replies Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @Tattenbach last edited by

                                                          @Tattenbach:

                                                          No positive results shutting Comodo Firewall down (program and service).

                                                          There is great program called DLL Show:
                                                          http://www.gregorybraun.com/DLLShow.html

                                                          Run it and check what runs under powerarc.exe. We can see what dll’s are attached there and thats pretty much the only way we can troubleshoo this.

                                                          You can send the log in txt for via email or attach it here as zip… email support at conexware . com.

                                                          T 1 Reply Last reply Reply Quote 0
                                                          • spwolf
                                                            spwolf conexware @Tattenbach last edited by

                                                            thanks!

                                                            1 Reply Last reply Reply Quote 0
                                                            • T
                                                              Tattenbach @spwolf last edited by

                                                              @spwolf:

                                                              There is great program called DLL Show:
                                                              http://www.gregorybraun.com/DLLShow.html

                                                              Run it and check what runs under powerarc.exe. We can see what dll’s are attached there and thats pretty much the only way we can troubleshoo this.

                                                              You can send the log in txt for via email or attach it here as zip… email support at conexware . com.

                                                              Sorry for the late response, I have been very busy. I will have a look at DLL Show tonight. Process Explorer should also work. I will reply asap.

                                                              T 1 Reply Last reply Reply Quote 0
                                                              • T
                                                                Tattenbach @Tattenbach last edited by

                                                                OK, sent the e-mail minutes ago

                                                                1 Reply Last reply Reply Quote 0
                                                                • First post
                                                                  Last post