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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Convert archive is incorrect for some WinRAR 5 archives

      W

      WinRAR 5 has a rather useful option in some cases, which is to be able to create an archive by replacing identical files with a reference to the first occurrence (hardlink) within the archive.
      In case you choose to convert the file with PowerArchiver to another format, however, the resulting archive does not have all the files. It does not consider those that were present as hardlinks.
      If you do a normal extraction of the RAR archive instead, even with PowerArchivier, all the files are extracted correctly.

      Tech Support
    • Some bugs on Advanced options

      W

      When adding to a file archive, and selecting for example PA format, strong optimization method, extreme compression. In the Advanced Options section you change to Automatic, EXE Filter and PDF filter . You return to the main section and save the Profile. When you then reload the profile you do not have the Automatic options of EXE Filter and PDF saved there.
      I noticed that instead if you change other options they are saved correctly (except for the Filter box values).

      Also among the various changes to the advanced options you click the “Calculate RAM usage” button the value seems to be added to the previous one. You can see it for example just by clicking the button twice in a row, the value changes. Edit: actually after many attempts now it seems to write a stable value (it does not change with each click). Maybe a synchronization problem in the calculation?

      Used PowerArchivier 2023 but there is the same behavior with the 2022

      Tech Support

    PA memory crash with 7zip

    Tech Support
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    • S
      steiale last edited by

      Hi there,

      once again… :)

      You had this issue solved in last version and here it is again in the new version.
      But this time I found the reason I hope.

      Doing my packups with 7zip of a directory. In this directory are also zip files. Whenever PA reaches the zip files that shall be compressed with 7zip it crashes with the error that the hdd is full or the directory not writable.
      Unfortunately the workaround to change the compression level does not work anymore. So again no backups. :confused:
      The backup with zip instead of 7zip doesnt even start. Only creates a huge progessor gain.

      Regards, alex

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        how many files total, both size and count, are to be backed up? thanks

        1 Reply Last reply Reply Quote 0
        • S
          steiale last edited by

          Sorry for the delay…

          9.6gb, 122000 Files and 13000 Folders…

          In the previous version it worked very well…!!

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @steiale last edited by

            try turning off optimized compression and see if it helps.

            As to the zip, try waiting a bit - i think it is not crashing but it is taking time to build an list of files to be compressed…

            thanks

            1 Reply Last reply Reply Quote 0
            • S
              steiale last edited by

              Didn’t work either…

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                waiting a bit didnt work for zip?

                S 1 Reply Last reply Reply Quote 0
                • S
                  steiale @spwolf last edited by

                  How long…? Waited for 20 Minutes…

                  Something was changed for the new release I guess… :(

                  1 Reply Last reply Reply Quote 0
                  • S
                    steiale last edited by

                    Even in the new update the error occurs. Any new ideas?

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      nope, nothing has changed… we have tested internally and we can not reproduce… we will try more.

                      1 Reply Last reply Reply Quote 0
                      • S
                        steiale last edited by

                        Is there any more Information I can give you…

                        1 Reply Last reply Reply Quote 0
                        • S
                          steiale last edited by

                          Would it help if I change backup type from normal to full?

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            i dont think so… try changing some other options to see if something else might be affecting it.

                            We have just tried creating backup from 20 GB/77,000 files and everything worked properly.

                            Try breaking that backup into 2 different backups - does that help?

                            thanks!

                            1 Reply Last reply Reply Quote 0
                            • S
                              steiale last edited by

                              Two different jobs or just split files?

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                two different jobs… see what happens then?

                                thanks!

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  we believe that this issue has been fixed in Beta 1, please check it out and let us know if it works properly.

                                  thanks!

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    steiale @spwolf last edited by

                                    Problem still exists. No improvement here…

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      well then it is some other issue :-).

                                      so it happens only when zip files are there?

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        steiale @spwolf last edited by

                                        I splitted the same Folder in 4 jobs and it worked…

                                        SAME FILES…!!!

                                        Folder in 1 job crashes…

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          is there an difference now between different compresion levels in 7zip? solid/non solid?

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            steiale last edited by

                                            Didn’t check yet. I just did a check with the same settings as the 4 jobs just in 1 job.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              can you try compressing same folder via shell extensions, manually (not in backup), with same compression settings… does that work?

                                              1 Reply Last reply Reply Quote 0
                                              • S
                                                steiale last edited by

                                                I uninstalled it. ALL backups didn’t run with errors solved in the last version. Did a rollback hoping things to work again.

                                                1 Reply Last reply Reply Quote 0
                                                • S
                                                  steiale last edited by

                                                  Dear PA Team,

                                                  I don’t know how you are tesing. Maybe I should be one of your beta testers.

                                                  Did the rollback. Some old backup jobs work, some don’t. How can this be? Right click works. pbs does not work. I just don’t know what your QA is doing.
                                                  Look I am trying to use the tool as a daily backup tool. Wasn’t it ment that PA can do this too?
                                                  Somehow with every new verson bugs in doing backups get bigger…
                                                  Very disappointing…!!!

                                                  TBGBe spwolf 2 Replies Last reply Reply Quote 0
                                                  • TBGBe
                                                    TBGBe @steiale last edited by

                                                    @steiale:

                                                    …Maybe I should be one of your beta testers…

                                                    You are (as are the rest of us using it) - PA 2010 is a beta.

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @steiale last edited by

                                                      @steiale:

                                                      Dear PA Team,

                                                      I don’t know how you are tesing. Maybe I should be one of your beta testers.

                                                      Did the rollback. Some old backup jobs work, some don’t. How can this be? Right click works. pbs does not work. I just don’t know what your QA is doing.
                                                      Look I am trying to use the tool as a daily backup tool. Wasn’t it ment that PA can do this too?
                                                      Somehow with every new verson bugs in doing backups get bigger…
                                                      Very disappointing…!!!

                                                      two big 7zip backup issues were solved in this version, and we cant reproduce issue you have so you have to help us somehow :-).

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        Can you please post your pbs file here?

                                                        I have tried many situations to reproduce this but could not, we simply need more information. I have tried compressing 200,000 files and 80 GB of data and backup worked fine.

                                                        1 Reply Last reply Reply Quote 0
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