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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    10.20.02 with old toolbar startup funny

    Tech Support
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    • Brian Gregory
      Brian Gregory Alpha Testers last edited by

      I’m using 10.20.02 beta with the old style toolbar. When I start PowerArchiver with no archive part of the window is “see-through” and my wallpaper shows through. Image1.png is attached showing the effect.
      attachment_t_2587_0_image1.png

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        interesting… what happens when you set defaults?

        Brian Gregory 1 Reply Last reply Reply Quote 0
        • Brian Gregory
          Brian Gregory Alpha Testers @spwolf last edited by

          @spwolf:

          interesting… what happens when you set defaults?

          Not sure which defaults you refer to.

          As soon as I start to use it it redraws correctly.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            Please check with Beta 3 Rev2:
            http://www.powerarchiver.com/test/release10/powarc1020b3.exe

            and let us know if it is fixed.

            thanks!

            Brian Gregory 1 Reply Last reply Reply Quote 0
            • Brian Gregory
              Brian Gregory Alpha Testers @spwolf last edited by

              @spwolf:

              Please check with Beta 3 Rev2:
              http://www.powerarchiver.com/test/release10/powarc1020b3.exe

              and let us know if it is fixed.

              thanks!

              A little different, not fixed.
              attachment_p_12484_0_image2.png

              1 Reply Last reply Reply Quote 0
              • RJWaring
                RJWaring last edited by

                I Cant for the sake of me Duplicate this glitch! even after a clean install then reseting all defaults and flicking in and out of ribbon to old style.

                Good look on this one Guys “n” Girls

                Brian Gregory 1 Reply Last reply Reply Quote 0
                • Brian Gregory
                  Brian Gregory Alpha Testers @RJWaring last edited by

                  @Sir:

                  I Cant for the sake of me Duplicate this glitch! even after a clean install then reseting all defaults and flicking in and out of ribbon to old style.

                  Good look on this one Guys “n” Girls

                  Okay, maybe it’s something specific to the particular video drivers on my system. Wait and see if anyone else reports it.

                  RJWaring 1 Reply Last reply Reply Quote 0
                  • RJWaring
                    RJWaring @Brian Gregory last edited by

                    @Brian:

                    Okay, maybe it’s something specific to the particular video drivers on my system. Wait and see if anyone else reports it.

                    Good Point Brian, are there any updates for the current video card?

                    Brian Gregory 1 Reply Last reply Reply Quote 0
                    • A
                      amh209 last edited by

                      I’ve tried on my Vista and my XP machine and seems to work fine each time. I have ATI cards.

                      1 Reply Last reply Reply Quote 0
                      • guido
                        guido last edited by

                        Have it too. It only happens on the desktop.

                        Windows 11 Pro ENU x64
                        Intel Core I7
                        32 GB RAM

                        Brian Gregory 1 Reply Last reply Reply Quote 0
                        • guido
                          guido last edited by

                          I think it has something to do with the the Grid component. I have a dutch windows, maybe this is creates the problem.

                          Windows 11 Pro ENU x64
                          Intel Core I7
                          32 GB RAM

                          1 Reply Last reply Reply Quote 0
                          • Brian Gregory
                            Brian Gregory Alpha Testers last edited by

                            I seem to have fixed this. It stopped when I uninstalled Novatix Cyberhawk. Maybe it was some weird interaction between Cyberhawk and either PowerArchiver or my ATI display drivers.

                            1 Reply Last reply Reply Quote 0
                            • Brian Gregory
                              Brian Gregory Alpha Testers @RJWaring last edited by

                              @Sir:

                              Good Point Brian, are there any updates for the current video card?

                              Updating my ATI video drivers is rather complicated and error prone. Also it’s somewhat vague as to which is the latest version that still supports my ancient video card.

                              1 Reply Last reply Reply Quote 0
                              • Brian Gregory
                                Brian Gregory Alpha Testers @guido last edited by

                                @guido:

                                Have it too. It only happens on the desktop.

                                Guido, are you running Cyberhawk?

                                1 Reply Last reply Reply Quote 0
                                • guido
                                  guido last edited by

                                  Nope. Have no idea what that is.

                                  Windows 11 Pro ENU x64
                                  Intel Core I7
                                  32 GB RAM

                                  D 1 Reply Last reply Reply Quote 0
                                  • guido
                                    guido last edited by

                                    b3.07 still has this problem.

                                    Windows 11 Pro ENU x64
                                    Intel Core I7
                                    32 GB RAM

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      davidsplash @guido last edited by

                                      this is a known fault with vista which i have been told is in the process of being fixed by microsoft. It basically is the combination of old video cards and new software like powerarchiver which use new componets that vista have to offer. no time scale was given when i relaed this problem to microsoft though they say they are looking into it

                                      1 Reply Last reply Reply Quote 0
                                      • guido
                                        guido last edited by

                                        That’s funny. Mine is on XP :)

                                        Windows 11 Pro ENU x64
                                        Intel Core I7
                                        32 GB RAM

                                        D 1 Reply Last reply Reply Quote 0
                                        • D
                                          davidsplash @guido last edited by

                                          Have youi changed your browser recently as i know that, that can cause the problem. Can you let us know what updates are on your system and youir system specs.

                                          1 Reply Last reply Reply Quote 0
                                          • guido
                                            guido last edited by

                                            not fixed in .08

                                            Windows 11 Pro ENU x64
                                            Intel Core I7
                                            32 GB RAM

                                            1 Reply Last reply Reply Quote 0
                                            • guido
                                              guido last edited by

                                              @Brian Gregory

                                              Could you also post the same screenshot made with explorer? I think you have another Icon above my document that is causing the problem.

                                              I think I have found mine. “Driverstudio Remote Data”. For some reason PA can’t handle this, and it screws up the refresh of the filelist.

                                              Windows 11 Pro ENU x64
                                              Intel Core I7
                                              32 GB RAM

                                              Brian Gregory 1 Reply Last reply Reply Quote 0
                                              • Brian Gregory
                                                Brian Gregory Alpha Testers @guido last edited by

                                                @guido:

                                                @Brian Gregory

                                                Could you also post the same screenshot made with explorer? I think you have another Icon above my document that is causing the problem.

                                                I think I have found mine. “Driverstudio Remote Data”. For some reason PA can’t handle this, and it screws up the refresh of the filelist.

                                                Above “My Documents” is “My Computer”.
                                                I used TweakUI to make them appear in that order.

                                                Anyway problem is gone now I’ve uninstalled Cyberhawk.

                                                M 1 Reply Last reply Reply Quote 0
                                                • M
                                                  mwb1100 @Brian Gregory last edited by

                                                  Disabling video hardware acceleration might give a clue as to whether it’s the video driver or not. In “Display Properties”, click on the “Advanced” button then the “Troubleshoot” tab of the Video Adapter properties page that shows up.

                                                  If the problem goes away after ratcheting down the Hardware acceleration and/or turning off write combining then the problem is almost certainly he video drivers.

                                                  1 Reply Last reply Reply Quote 0
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