updates

[suckamucka]

First off very nice product.

I am running Vista Ultimate and PA2006 build 9.64.01.
When extracting ISO files, all files extracted are capped at exactly 20kb. The file and directory structure is intact.

[spwolf]

did you try any other .iso file? There might be some incompatibility with specific iso file you tried?

I am not sure if there should be any reason for Vista specific issue.

thanks,

[suckamucka]

I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
All extract will same issue.
I can use another archive program and it will extract fine.
Very odd.

[spwolf]

@suckamucka:

I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
All extract will same issue.
I can use another archive program and it will extract fine.
Very odd.

I will try it out under Vista and see if I can reproduce it.

thanks!

[suckamucka]

Here are some screenshots.

[suckamucka]

any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
Thanks

[spwolf]

@suckamucka:

any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
Thanks

obviously dont purchase until it works perfectly… And PA doesnt actually expire :-)

[Itsmetoo9]

Hi,

I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

Its

[spwolf]

@Itsmetoo9:

Hi,

I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

Its

MS ISO’s are changed so they wont work with PA’ ISO features… they are not normal ISO files.

[Itsmetoo9]

I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
Also, I used winiso to extract files without problems…

Thx for the answer

[spwolf]

@Itsmetoo9:

I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
Also, I used winiso to extract files without problems…

Thx for the answer

they are all very similar formats… WinISO will of course have much better support, since that is the whole point of application…

[Itsmetoo9]

As I was very surprised about this ISO format changes, I decided to reinstall an XP and the 2006 version of PA. And no problem anymore to extract the SAME iso file… I also reinstalled PA2006 on vista… Bad news: the files are again limited to 20 Kb size… VERY VERY strange

[suckamucka]

Just updated to PA version 10.00.36. The ISO problem is still an issue.
I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
Just doens’t seem to extract the file completely

[spwolf]

@suckamucka:

Just updated to PA version 10.00.36. The ISO problem is still an issue.
I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
Just doens’t seem to extract the file completely

it still wont work properly with those certain files. We did fix few other things but not that, yet.

thanks

[Itsmetoo9]

@spwolf:

it still wont work properly with those certain files. We did fix few other things but not that, yet.

thanks

If you can’t reproduce the problem, I can help you in troubleshooting it…

Let me know

[Itsmetoo9]

Any news concerning this problem ?

[Itsmetoo9]

@spwolf:

it still wont work properly with those certain files. We did fix few other things but not that, yet.

thanks

Is this problem fixed now?

[spwolf]

@Itsmetoo9:

Is this problem fixed now?

those iso files have different format - UDF, so we need to add that to our iso support…

[Itsmetoo9]

@spwolf:

those iso files have different format - UDF, so we need to add that to our iso support…

I understand the idea of different ISO format, but it’s not a problem of format here: the same iso used with the same version of powerarchiver is working fine on XP and not on vista…

[Itsmetoo9]

Any news concerning this topic ?

[AluminumHaste]

Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

[spwolf]

@AluminumHaste:

Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

hopefully in PA 2008… hopefully.
It is not an “simple” fix whatsoever.

[AluminumHaste]

Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

[spwolf]

@AluminumHaste:

Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

In Vista it needs UDF support, which is whole another format. So hopefully for 2008.

Please remember, PA is an compression application, which is our main feature.

thanks,

[Itsmetoo9]

I’m very very disapointed to read this… as I’m registered client of PA from very long now…

I’m no speaking about UDF format, but very simple ISO 9600 format. As described PA is able to open and browse the ISO, but unable to extract the files under vista. It’s very pitty to see that the same version of PA is working fine under XP and not under vista. I think that this feature is not at all “a small detail to fix”, but that a lot of user want to use as few different softwares as possible. If winrar allows me to use ISO, zip and Rar files with vista, I’ll move to it… and give this advise to everybody…

[RJWaring]

Guys, Please try and understand that Windows XP and Vista are completely different OS systems.

PowerArchiver’s development team try their best to ensure each release is compatible and contains the most updated Archive list as possible.

As stated by Spwolf this is now a known issue and they are trying the best to resolve the issue for the next release.

I think what some users forget is PowerArchiver offers the ability to contact them direct via these forums, this is something Winzip, winrar, ultraiso don’t offer and if a user doesnt receive feedback asap they think nothing is being done this is not true.

It just means work is still being done and tested to ensure when complete it would not cause further issues.

also compared to other archive utilities PA offers far more updates/fixes and patches than their competitors and they actually listen to their users.

[Itsmetoo9]

Hi Sir Richard,

please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

[RJWaring]

Well, I hope that PA Fix it on the next major version which I am sure they will. I can understand your and other users disapointment esspecially when we are all quite loyal to the program. But like everything else sometimes a software vendor just doesnt have the features or functionality that you require specifically. That doesnt mean they never will.

I used Winzip all the time untill powerarchiver 2006 arrived since then i need nothing else. I admit i dont use ISO files allot “very rarely” so this problem doesnt effect me as much but that doesnt mean 5 weeks down the line it wont.

keep checking this thread and the new updates and hopefully soon PA will have the fix needed for you to revert back.

[spwolf]

@Itsmetoo9:

Hi Sir Richard,

please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

I can tell you what I know. I cant tell you it will be fixed tomorrow, because it wont.

If ISO support under Vista is crucial, then right now PA is not the tool for you. I can only apologize but that wont make fix come any sooner. I hope all the other features make it up for you. ISO support was always an added benefit for PA, it is not our main feature (which is why tools like WinIso and others exist).

thanks,

[spwolf]

p.s. we do appreciate when people complain, because thats how we know that those features matter to them. We will tripple check ISO feature again to make sure there is nothing we can do ASAP (and before PA 2008).

[RJWaring]

another example of the speedy reponse we get from PA’s developers. :o)

[spwolf]

so, there will be some happy users tomorrow I think

:-).

[spwolf]

And here we go:
http://www.powerarchiver.com/test/release10/powarc1021a10.exe

This should fix this issue. Please confirm.

thank you!

[davidsplash]

if you went back to xp and no problems with thoses iso’s but in vista you have then i suspect that its a fault of vista and a conflict with pa’s iso function. As stated before winiso is deigned to work with all types of iso standard and non standard. Pa is not at fault here it is vista and having been a developer of microsoft products i can assure you that pa proably aren’t getting enough advice from microsoft on vista to ensure they can fix all the bugs straigh away, like some other companies are. Please be patient and it will be fixed.

[Itsmetoo9]

This versions shows great improvements! Thx very much! something curious: when you drag and drop one file, it is created in a sub-folder with subfolder same name as a file… but the extracted file seems correct ! You are on the right way !

[spwolf]

are you sure that file didnt have path like that? I tested it here, seems to work fine?

thanks,

[Itsmetoo9]

Hi, I tried diffent situations, and if my iso file contain this files:
\test1.txt
\subdir1\test2.txt
\subdir2\test3.txt

after extraction, the result will be
D:_PAxxx\test1.txt
D:\subdir1\test2.txt
D:\subdir2\test3.txt

where xxx is a random number.

This occurs when I use the drag and drop of the files, but no problem if I use the extract command (icon), and select the same destination for selected files

Thx for your help

[spwolf]

it seems to be an issue with drag and drop in classic view… thanks!

[spwolf]

should be fixed, please re-download rc2 and check it out.

thanks!

[Itsmetoo9]

Well done! It is fixed in ver 10.21.17

[spwolf]

thanks, closing thread…