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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Pa2006 9.64.01

    Tech Support
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    • S
      suckamucka last edited by

      First off very nice product.

      I am running Vista Ultimate and PA2006 build 9.64.01.
      When extracting ISO files, all files extracted are capped at exactly 20kb. The file and directory structure is intact.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        did you try any other .iso file? There might be some incompatibility with specific iso file you tried?

        I am not sure if there should be any reason for Vista specific issue.

        thanks,

        S 1 Reply Last reply Reply Quote 0
        • S
          suckamucka @spwolf last edited by

          I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
          All extract will same issue.
          I can use another archive program and it will extract fine.
          Very odd.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @suckamucka last edited by

            @suckamucka:

            I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
            All extract will same issue.
            I can use another archive program and it will extract fine.
            Very odd.

            I will try it out under Vista and see if I can reproduce it.

            thanks!

            1 Reply Last reply Reply Quote 0
            • S
              suckamucka last edited by

              Here are some screenshots.
              attachment_p_9504_0_iso.jpg
              attachment_p_9504_1_rightclick.jpg
              attachment_p_9504_2_extracted.jpg

              S 1 Reply Last reply Reply Quote 0
              • S
                suckamucka @suckamucka last edited by

                any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
                Thanks

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @suckamucka last edited by

                  @suckamucka:

                  any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
                  Thanks

                  obviously dont purchase until it works perfectly… And PA doesnt actually expire :-)

                  I 1 Reply Last reply Reply Quote 0
                  • I
                    Itsmetoo9 @spwolf last edited by

                    Hi,

                    I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

                    I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

                    Its

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @Itsmetoo9 last edited by

                      @Itsmetoo9:

                      Hi,

                      I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

                      I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

                      Its

                      MS ISO’s are changed so they wont work with PA’ ISO features… they are not normal ISO files.

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        Itsmetoo9 @spwolf last edited by

                        I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
                        Also, I used winiso to extract files without problems…

                        Thx for the answer

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Itsmetoo9 last edited by

                          @Itsmetoo9:

                          I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
                          Also, I used winiso to extract files without problems…

                          Thx for the answer

                          they are all very similar formats… WinISO will of course have much better support, since that is the whole point of application…

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            Itsmetoo9 @spwolf last edited by

                            As I was very surprised about this ISO format changes, I decided to reinstall an XP and the 2006 version of PA. And no problem anymore to extract the SAME iso file… I also reinstalled PA2006 on vista… Bad news: the files are again limited to 20 Kb size… VERY VERY strange

                            1 Reply Last reply Reply Quote 0
                            • S
                              suckamucka last edited by

                              Just updated to PA version 10.00.36. The ISO problem is still an issue.
                              I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
                              Just doens’t seem to extract the file completely

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @suckamucka last edited by

                                @suckamucka:

                                Just updated to PA version 10.00.36. The ISO problem is still an issue.
                                I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
                                Just doens’t seem to extract the file completely

                                it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                thanks

                                I 2 Replies Last reply Reply Quote 0
                                • I
                                  Itsmetoo9 @spwolf last edited by

                                  @spwolf:

                                  it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                  thanks

                                  If you can’t reproduce the problem, I can help you in troubleshooting it…

                                  Let me know

                                  I D 2 Replies Last reply Reply Quote 0
                                  • I
                                    Itsmetoo9 @Itsmetoo9 last edited by

                                    Any news concerning this problem ?

                                    1 Reply Last reply Reply Quote 0
                                    • I
                                      Itsmetoo9 @spwolf last edited by

                                      @spwolf:

                                      it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                      thanks

                                      Is this problem fixed now?

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Itsmetoo9 last edited by

                                        @Itsmetoo9:

                                        Is this problem fixed now?

                                        those iso files have different format - UDF, so we need to add that to our iso support…

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          Itsmetoo9 @spwolf last edited by

                                          @spwolf:

                                          those iso files have different format - UDF, so we need to add that to our iso support…

                                          I understand the idea of different ISO format, but it’s not a problem of format here: the same iso used with the same version of powerarchiver is working fine on XP and not on vista…

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            Itsmetoo9 @Itsmetoo9 last edited by

                                            Any news concerning this topic ?

                                            AluminumHaste 1 Reply Last reply Reply Quote 0
                                            • AluminumHaste
                                              AluminumHaste @Itsmetoo9 last edited by

                                              Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
                                              All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @AluminumHaste last edited by

                                                @AluminumHaste:

                                                Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
                                                All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

                                                hopefully in PA 2008… hopefully.
                                                It is not an “simple” fix whatsoever.

                                                AluminumHaste 1 Reply Last reply Reply Quote 0
                                                • AluminumHaste
                                                  AluminumHaste @spwolf last edited by

                                                  Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @AluminumHaste last edited by

                                                    @AluminumHaste:

                                                    Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

                                                    In Vista it needs UDF support, which is whole another format. So hopefully for 2008.

                                                    Please remember, PA is an compression application, which is our main feature.

                                                    thanks,

                                                    I 1 Reply Last reply Reply Quote 0
                                                    • I
                                                      Itsmetoo9 @spwolf last edited by

                                                      I’m very very disapointed to read this… as I’m registered client of PA from very long now…

                                                      I’m no speaking about UDF format, but very simple ISO 9600 format. As described PA is able to open and browse the ISO, but unable to extract the files under vista. It’s very pitty to see that the same version of PA is working fine under XP and not under vista. I think that this feature is not at all “a small detail to fix”, but that a lot of user want to use as few different softwares as possible. If winrar allows me to use ISO, zip and Rar files with vista, I’ll move to it… and give this advise to everybody…

                                                      1 Reply Last reply Reply Quote 0
                                                      • RJWaring
                                                        RJWaring last edited by

                                                        Guys, Please try and understand that Windows XP and Vista are completely different OS systems.

                                                        PowerArchiver’s development team try their best to ensure each release is compatible and contains the most updated Archive list as possible.

                                                        As stated by Spwolf this is now a known issue and they are trying the best to resolve the issue for the next release.

                                                        I think what some users forget is PowerArchiver offers the ability to contact them direct via these forums, this is something Winzip, winrar, ultraiso don’t offer and if a user doesnt receive feedback asap they think nothing is being done this is not true.

                                                        It just means work is still being done and tested to ensure when complete it would not cause further issues.

                                                        also compared to other archive utilities PA offers far more updates/fixes and patches than their competitors and they actually listen to their users.

                                                        1 Reply Last reply Reply Quote 0
                                                        • I
                                                          Itsmetoo9 last edited by

                                                          Hi Sir Richard,

                                                          please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

                                                          spwolf 2 Replies Last reply Reply Quote 0
                                                          • RJWaring
                                                            RJWaring last edited by

                                                            Well, I hope that PA Fix it on the next major version which I am sure they will. I can understand your and other users disapointment esspecially when we are all quite loyal to the program. But like everything else sometimes a software vendor just doesnt have the features or functionality that you require specifically. That doesnt mean they never will.

                                                            I used Winzip all the time untill powerarchiver 2006 arrived since then i need nothing else. I admit i dont use ISO files allot “very rarely” so this problem doesnt effect me as much but that doesnt mean 5 weeks down the line it wont.

                                                            keep checking this thread and the new updates and hopefully soon PA will have the fix needed for you to revert back.

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @Itsmetoo9 last edited by

                                                              @Itsmetoo9:

                                                              Hi Sir Richard,

                                                              please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

                                                              I can tell you what I know. I cant tell you it will be fixed tomorrow, because it wont.

                                                              If ISO support under Vista is crucial, then right now PA is not the tool for you. I can only apologize but that wont make fix come any sooner. I hope all the other features make it up for you. ISO support was always an added benefit for PA, it is not our main feature (which is why tools like WinIso and others exist).

                                                              thanks,

                                                              1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware @Itsmetoo9 last edited by

                                                                p.s. we do appreciate when people complain, because thats how we know that those features matter to them. We will tripple check ISO feature again to make sure there is nothing we can do ASAP (and before PA 2008).

                                                                1 Reply Last reply Reply Quote 0
                                                                • RJWaring
                                                                  RJWaring last edited by

                                                                  another example of the speedy reponse we get from PA’s developers. :o)

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • spwolf
                                                                    spwolf conexware last edited by

                                                                    so, there will be some happy users tomorrow I think

                                                                    :-).

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      And here we go:
                                                                      http://www.powerarchiver.com/test/release10/powarc1021a10.exe

                                                                      This should fix this issue. Please confirm.

                                                                      thank you!

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • D
                                                                        davidsplash @Itsmetoo9 last edited by

                                                                        if you went back to xp and no problems with thoses iso’s but in vista you have then i suspect that its a fault of vista and a conflict with pa’s iso function. As stated before winiso is deigned to work with all types of iso standard and non standard. Pa is not at fault here it is vista and having been a developer of microsoft products i can assure you that pa proably aren’t getting enough advice from microsoft on vista to ensure they can fix all the bugs straigh away, like some other companies are. Please be patient and it will be fixed.

                                                                        1 Reply Last reply Reply Quote 0
                                                                        • I
                                                                          Itsmetoo9 last edited by

                                                                          This versions shows great improvements! Thx very much! something curious: when you drag and drop one file, it is created in a sub-folder with subfolder same name as a file… but the extracted file seems correct ! You are on the right way !

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • spwolf
                                                                            spwolf conexware last edited by

                                                                            are you sure that file didnt have path like that? I tested it here, seems to work fine?

                                                                            thanks,

                                                                            1 Reply Last reply Reply Quote 0
                                                                            • I
                                                                              Itsmetoo9 last edited by

                                                                              Hi, I tried diffent situations, and if my iso file contain this files:
                                                                              \test1.txt
                                                                              \subdir1\test2.txt
                                                                              \subdir2\test3.txt

                                                                              after extraction, the result will be
                                                                              D:_PAxxx\test1.txt
                                                                              D:\subdir1\test2.txt
                                                                              D:\subdir2\test3.txt

                                                                              where xxx is a random number.

                                                                              This occurs when I use the drag and drop of the files, but no problem if I use the extract command (icon), and select the same destination for selected files

                                                                              Thx for your help

                                                                              1 Reply Last reply Reply Quote 0
                                                                              • spwolf
                                                                                spwolf conexware last edited by

                                                                                it seems to be an issue with drag and drop in classic view… thanks!

                                                                                1 Reply Last reply Reply Quote 0
                                                                                • spwolf
                                                                                  spwolf conexware last edited by

                                                                                  should be fixed, please re-download rc2 and check it out.

                                                                                  thanks!

                                                                                  1 Reply Last reply Reply Quote 0
                                                                                  • I
                                                                                    Itsmetoo9 last edited by

                                                                                    Well done! It is fixed in ver 10.21.17

                                                                                    1 Reply Last reply Reply Quote 0
                                                                                    • spwolf
                                                                                      spwolf conexware last edited by

                                                                                      thanks, closing thread…

                                                                                      1 Reply Last reply Reply Quote 0
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