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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Pa2006 9.64.01

    Tech Support
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    • S
      suckamucka last edited by

      First off very nice product.

      I am running Vista Ultimate and PA2006 build 9.64.01.
      When extracting ISO files, all files extracted are capped at exactly 20kb. The file and directory structure is intact.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        did you try any other .iso file? There might be some incompatibility with specific iso file you tried?

        I am not sure if there should be any reason for Vista specific issue.

        thanks,

        S 1 Reply Last reply Reply Quote 0
        • S
          suckamucka @spwolf last edited by

          I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
          All extract will same issue.
          I can use another archive program and it will extract fine.
          Very odd.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @suckamucka last edited by

            @suckamucka:

            I have tried several ISO’s. MSDN Microsoft downloads, iso images from redhat etc.
            All extract will same issue.
            I can use another archive program and it will extract fine.
            Very odd.

            I will try it out under Vista and see if I can reproduce it.

            thanks!

            1 Reply Last reply Reply Quote 0
            • S
              suckamucka last edited by

              Here are some screenshots.
              attachment_p_9504_0_iso.jpg
              attachment_p_9504_1_rightclick.jpg
              attachment_p_9504_2_extracted.jpg

              S 1 Reply Last reply Reply Quote 0
              • S
                suckamucka @suckamucka last edited by

                any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
                Thanks

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @suckamucka last edited by

                  @suckamucka:

                  any luck? My eval time is going to run out and i want to purchase, but for me, this is a show stopper.
                  Thanks

                  obviously dont purchase until it works perfectly… And PA doesnt actually expire :-)

                  I 1 Reply Last reply Reply Quote 0
                  • I
                    Itsmetoo9 @spwolf last edited by

                    Hi,

                    I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

                    I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

                    Its

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @Itsmetoo9 last edited by

                      @Itsmetoo9:

                      Hi,

                      I’m using final PA2007 on vista, and I have exactly the same problem: files extracted from ISO or NRG files are limited in size to 20 Kb… REALLY REALLY bad!

                      I buy powerarchiver and I’m a very happy user from long, but what a deception now ! I hope it’ll be fixed soon!

                      Its

                      MS ISO’s are changed so they wont work with PA’ ISO features… they are not normal ISO files.

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        Itsmetoo9 @spwolf last edited by

                        I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
                        Also, I used winiso to extract files without problems…

                        Thx for the answer

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Itsmetoo9 last edited by

                          @Itsmetoo9:

                          I have the same problem with nrg files (nero cd images)… maybe it’s not a problem of ISO type?
                          Also, I used winiso to extract files without problems…

                          Thx for the answer

                          they are all very similar formats… WinISO will of course have much better support, since that is the whole point of application…

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            Itsmetoo9 @spwolf last edited by

                            As I was very surprised about this ISO format changes, I decided to reinstall an XP and the 2006 version of PA. And no problem anymore to extract the SAME iso file… I also reinstalled PA2006 on vista… Bad news: the files are again limited to 20 Kb size… VERY VERY strange

                            1 Reply Last reply Reply Quote 0
                            • S
                              suckamucka last edited by

                              Just updated to PA version 10.00.36. The ISO problem is still an issue.
                              I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
                              Just doens’t seem to extract the file completely

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @suckamucka last edited by

                                @suckamucka:

                                Just updated to PA version 10.00.36. The ISO problem is still an issue.
                                I also noticed that if you open the ISO in PA, the explorer view shows the files, directories and the correct file sizes.
                                Just doens’t seem to extract the file completely

                                it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                thanks

                                I 2 Replies Last reply Reply Quote 0
                                • I
                                  Itsmetoo9 @spwolf last edited by

                                  @spwolf:

                                  it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                  thanks

                                  If you can’t reproduce the problem, I can help you in troubleshooting it…

                                  Let me know

                                  I D 2 Replies Last reply Reply Quote 0
                                  • I
                                    Itsmetoo9 @Itsmetoo9 last edited by

                                    Any news concerning this problem ?

                                    1 Reply Last reply Reply Quote 0
                                    • I
                                      Itsmetoo9 @spwolf last edited by

                                      @spwolf:

                                      it still wont work properly with those certain files. We did fix few other things but not that, yet.

                                      thanks

                                      Is this problem fixed now?

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Itsmetoo9 last edited by

                                        @Itsmetoo9:

                                        Is this problem fixed now?

                                        those iso files have different format - UDF, so we need to add that to our iso support…

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          Itsmetoo9 @spwolf last edited by

                                          @spwolf:

                                          those iso files have different format - UDF, so we need to add that to our iso support…

                                          I understand the idea of different ISO format, but it’s not a problem of format here: the same iso used with the same version of powerarchiver is working fine on XP and not on vista…

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            Itsmetoo9 @Itsmetoo9 last edited by

                                            Any news concerning this topic ?

                                            AluminumHaste 1 Reply Last reply Reply Quote 0
                                            • AluminumHaste
                                              AluminumHaste @Itsmetoo9 last edited by

                                              Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
                                              All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @AluminumHaste last edited by

                                                @AluminumHaste:

                                                Well, it’s now november 2007 and this problem still exists. I’m even using the RC1 that came out a few days ago, and as I just updated to Vista today (thank god I dual-booted with XP/Vista), I have this problem.
                                                All extracted files are 20Kb or 1Kb. Please fix this as it works perfectly in XP.

                                                hopefully in PA 2008… hopefully.
                                                It is not an “simple” fix whatsoever.

                                                AluminumHaste 1 Reply Last reply Reply Quote 0
                                                • AluminumHaste
                                                  AluminumHaste @spwolf last edited by

                                                  Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @AluminumHaste last edited by

                                                    @AluminumHaste:

                                                    Really? What’s so complex about it that it works in XP but not in Vista?? I really hope this is fixed soon as instead of buying PowerArchiver, I bought UltraISO which is great for ISO/UDF files. Maybe you could ask them for some help??

                                                    In Vista it needs UDF support, which is whole another format. So hopefully for 2008.

                                                    Please remember, PA is an compression application, which is our main feature.

                                                    thanks,

                                                    I 1 Reply Last reply Reply Quote 0
                                                    • I
                                                      Itsmetoo9 @spwolf last edited by

                                                      I’m very very disapointed to read this… as I’m registered client of PA from very long now…

                                                      I’m no speaking about UDF format, but very simple ISO 9600 format. As described PA is able to open and browse the ISO, but unable to extract the files under vista. It’s very pitty to see that the same version of PA is working fine under XP and not under vista. I think that this feature is not at all “a small detail to fix”, but that a lot of user want to use as few different softwares as possible. If winrar allows me to use ISO, zip and Rar files with vista, I’ll move to it… and give this advise to everybody…

                                                      1 Reply Last reply Reply Quote 0
                                                      • RJWaring
                                                        RJWaring last edited by

                                                        Guys, Please try and understand that Windows XP and Vista are completely different OS systems.

                                                        PowerArchiver’s development team try their best to ensure each release is compatible and contains the most updated Archive list as possible.

                                                        As stated by Spwolf this is now a known issue and they are trying the best to resolve the issue for the next release.

                                                        I think what some users forget is PowerArchiver offers the ability to contact them direct via these forums, this is something Winzip, winrar, ultraiso don’t offer and if a user doesnt receive feedback asap they think nothing is being done this is not true.

                                                        It just means work is still being done and tested to ensure when complete it would not cause further issues.

                                                        also compared to other archive utilities PA offers far more updates/fixes and patches than their competitors and they actually listen to their users.

                                                        1 Reply Last reply Reply Quote 0
                                                        • I
                                                          Itsmetoo9 last edited by

                                                          Hi Sir Richard,

                                                          please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

                                                          spwolf 2 Replies Last reply Reply Quote 0
                                                          • RJWaring
                                                            RJWaring last edited by

                                                            Well, I hope that PA Fix it on the next major version which I am sure they will. I can understand your and other users disapointment esspecially when we are all quite loyal to the program. But like everything else sometimes a software vendor just doesnt have the features or functionality that you require specifically. That doesnt mean they never will.

                                                            I used Winzip all the time untill powerarchiver 2006 arrived since then i need nothing else. I admit i dont use ISO files allot “very rarely” so this problem doesnt effect me as much but that doesnt mean 5 weeks down the line it wont.

                                                            keep checking this thread and the new updates and hopefully soon PA will have the fix needed for you to revert back.

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @Itsmetoo9 last edited by

                                                              @Itsmetoo9:

                                                              Hi Sir Richard,

                                                              please notice that this problem is reported from at least 12-05-2006 (beginning of this thread) and it’s the first time I hear that it’s a known problem. Previous answers where “iso format have changed”… 18 months, this is not really “ASAP”… I like PA, and it’s pitty for me that I have to change it…

                                                              I can tell you what I know. I cant tell you it will be fixed tomorrow, because it wont.

                                                              If ISO support under Vista is crucial, then right now PA is not the tool for you. I can only apologize but that wont make fix come any sooner. I hope all the other features make it up for you. ISO support was always an added benefit for PA, it is not our main feature (which is why tools like WinIso and others exist).

                                                              thanks,

                                                              1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware @Itsmetoo9 last edited by

                                                                p.s. we do appreciate when people complain, because thats how we know that those features matter to them. We will tripple check ISO feature again to make sure there is nothing we can do ASAP (and before PA 2008).

                                                                1 Reply Last reply Reply Quote 0
                                                                • RJWaring
                                                                  RJWaring last edited by

                                                                  another example of the speedy reponse we get from PA’s developers. :o)

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • spwolf
                                                                    spwolf conexware last edited by

                                                                    so, there will be some happy users tomorrow I think

                                                                    :-).

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      And here we go:
                                                                      http://www.powerarchiver.com/test/release10/powarc1021a10.exe

                                                                      This should fix this issue. Please confirm.

                                                                      thank you!

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • D
                                                                        davidsplash @Itsmetoo9 last edited by

                                                                        if you went back to xp and no problems with thoses iso’s but in vista you have then i suspect that its a fault of vista and a conflict with pa’s iso function. As stated before winiso is deigned to work with all types of iso standard and non standard. Pa is not at fault here it is vista and having been a developer of microsoft products i can assure you that pa proably aren’t getting enough advice from microsoft on vista to ensure they can fix all the bugs straigh away, like some other companies are. Please be patient and it will be fixed.

                                                                        1 Reply Last reply Reply Quote 0
                                                                        • I
                                                                          Itsmetoo9 last edited by

                                                                          This versions shows great improvements! Thx very much! something curious: when you drag and drop one file, it is created in a sub-folder with subfolder same name as a file… but the extracted file seems correct ! You are on the right way !

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • spwolf
                                                                            spwolf conexware last edited by

                                                                            are you sure that file didnt have path like that? I tested it here, seems to work fine?

                                                                            thanks,

                                                                            1 Reply Last reply Reply Quote 0
                                                                            • I
                                                                              Itsmetoo9 last edited by

                                                                              Hi, I tried diffent situations, and if my iso file contain this files:
                                                                              \test1.txt
                                                                              \subdir1\test2.txt
                                                                              \subdir2\test3.txt

                                                                              after extraction, the result will be
                                                                              D:_PAxxx\test1.txt
                                                                              D:\subdir1\test2.txt
                                                                              D:\subdir2\test3.txt

                                                                              where xxx is a random number.

                                                                              This occurs when I use the drag and drop of the files, but no problem if I use the extract command (icon), and select the same destination for selected files

                                                                              Thx for your help

                                                                              1 Reply Last reply Reply Quote 0
                                                                              • spwolf
                                                                                spwolf conexware last edited by

                                                                                it seems to be an issue with drag and drop in classic view… thanks!

                                                                                1 Reply Last reply Reply Quote 0
                                                                                • spwolf
                                                                                  spwolf conexware last edited by

                                                                                  should be fixed, please re-download rc2 and check it out.

                                                                                  thanks!

                                                                                  1 Reply Last reply Reply Quote 0
                                                                                  • I
                                                                                    Itsmetoo9 last edited by

                                                                                    Well done! It is fixed in ver 10.21.17

                                                                                    1 Reply Last reply Reply Quote 0
                                                                                    • spwolf
                                                                                      spwolf conexware last edited by

                                                                                      thanks, closing thread…

                                                                                      1 Reply Last reply Reply Quote 0
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