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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    7Zip broken in 9.61.01

    Tech Support
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    • C
      cavicster last edited by

      Hi I just upgraded to 9.61.01 and I cannot open 7zip archives.

      I attached a screenshot of the error message.
      attachment_t_1527_0_paerror.jpg

      1 Reply Last reply Reply Quote 0
      • easyzuddin
        easyzuddin last edited by

        yeah! same here also. I’m using the latest version and the problem same like stated by cavicster. :eek:

        P 1 Reply Last reply Reply Quote 0
        • P
          phil @easyzuddin last edited by

          hi !

          same here !

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            @cavicster:

            Hi I just upgraded to 9.61.01 and I cannot open 7zip archives.

            I attached a screenshot of the error message.

            problem is not opening but compressing to 7zip. Sigh.
            I think Ivan will be pretty tired after this is all done.

            :-).

            MarcFou 1 Reply Last reply Reply Quote 0
            • MarcFou
              MarcFou @spwolf last edited by

              Confirmed. I can open existing 7z but cant create new ones. Same error.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @MarcFou last edited by

                re-download latest version and try it out. Let us know how it works.
                And thanks to MarcFou, you will find some other new things in there!

                :-).

                easyzuddin 1 Reply Last reply Reply Quote 0
                • easyzuddin
                  easyzuddin @spwolf last edited by

                  :D Seems the problem solve after installed the PA 9.61.02. Thanks.

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Jilted @easyzuddin last edited by

                    Hey, what about Russian???
                    Nothing changed! 7zips are broken!!!

                    P spwolf 2 Replies Last reply Reply Quote 0
                    • P
                      phil @Jilted last edited by

                      hi

                      has the french trans been updated too ?

                      seems still to be the 96101 file in the downloas area…

                      thanks

                      easyzuddin 1 Reply Last reply Reply Quote 0
                      • easyzuddin
                        easyzuddin @phil last edited by

                        How come still 9.61.01. May be in french it still the 9.61.01 version. I’m using English and its out with the 9.61.02 version.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Jilted last edited by

                          @Jilted:

                          Hey, what about Russian???
                          Nothing changed! 7zips are broken!!!

                          right now english, french and german are updated to .03. All other translations will be updated tomorrow. Just check via update to find out exactly when.

                          thank you!

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            phil @spwolf last edited by

                            hi again,

                            french trans : when running through “update”, says 96101 is the last version !
                            if I download PA, can you confirm i’ll get 96103 please ?

                            thank you !

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @phil last edited by

                              dont do it until update shows there is new version. it seems web guys didnt update it yet…

                              1 Reply Last reply Reply Quote 0
                              • N
                                n8chavez last edited by

                                I’m still getting this error whenever I try to open a 7zip archive with version 9.61.03.

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  DiaR @n8chavez last edited by

                                  i’m also unable to create 7zip files with 9.61.01 german.
                                  and i’m also unable to update to .03 german. the auto-update option shows me .03, but it downloads .01 instead.

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    Michael83 @DiaR last edited by

                                    Same problem over here. I’m not able to update to 9.61.03 (german).

                                    spwolf N 2 Replies Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @Michael83 last edited by

                                      you guys can do it now. Our European download server was not getting the updated version.

                                      thanks,

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        n8chavez @Michael83 last edited by

                                        I have the latest version and I am still getting the error described in the first post. I created a 7z archieve then tried to open it, and got the error. I created a zip archive from the same folder and there was no error.

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @n8chavez last edited by

                                          @n8chavez:

                                          I have the latest version and I am still getting the error described in the first post. I created a 7z archieve then tried to open it, and got the error. I created a zip archive from the same folder and there was no error.

                                          you created with .03? Or with .01? Problem with .01 was creation of 7zip archive, not reading. Obviously it couldnt read an bad 7zip archive it created.

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            n8chavez @spwolf last edited by

                                            @spwolf:

                                            you created with .03? Or with .01? Problem with .01 was creation of 7zip archive, not reading. Obviously it couldnt read an bad 7zip archive it created.

                                            I created the 7z archive with .03, bit I also had that issue with .01.

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @n8chavez last edited by

                                              @n8chavez:

                                              I created the 7z archive with .03, bit I also had that issue with .01.

                                              Just to make sure, uninstall all versions of PA you have installed.
                                              Then restart your computer and install .03 (you can verify it is .03 in About menu). Then create brand new 7zip archive and see if it happens.

                                              We tested quite few scenarios with .03 and it seems to be working fine.

                                              N 1 Reply Last reply Reply Quote 0
                                              • N
                                                n8chavez @spwolf last edited by

                                                @spwolf:

                                                Just to make sure, uninstall all versions of PA you have installed.
                                                Then restart your computer and install .03 (you can verify it is .03 in About menu). Then create brand new 7zip archive and see if it happens.

                                                We tested quite few scenarios with .03 and it seems to be working fine.

                                                Well that’s exactly what I did this morning when I upgraded to .03. I downloaded .03, then uninstalled .01, restarted (because of the context menu) then installed .03…same problem. Maybe there is a difference between the auto-updated version and the site version?

                                                spwolf 1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware @n8chavez last edited by

                                                  @n8chavez:

                                                  Well that’s exactly what I did this morning when I upgraded to .03. I downloaded .03, then uninstalled .01, restarted (because of the context menu) then installed .03…same problem. Maybe there is a difference between the auto-updated version and the site version?

                                                  did you try to create another 7zip? Try creating it now…

                                                  D 1 Reply Last reply Reply Quote 0
                                                  • D
                                                    DiaR @spwolf last edited by

                                                    i just updated to 03 german. everything works fine now, even without restarting my system. thanks for the support!

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @DiaR last edited by

                                                      anyone else having issues with 7z anymore?

                                                      J V 2 Replies Last reply Reply Quote 0
                                                      • J
                                                        Jilted @spwolf last edited by

                                                        Russian works perfect :)

                                                        1 Reply Last reply Reply Quote 0
                                                        • V
                                                          visitor @spwolf last edited by

                                                          @spwolf:

                                                          anyone else having issues with 7z anymore?

                                                          working here .03 Eng :cool:

                                                          spwolf 1 Reply Last reply Reply Quote 0
                                                          • spwolf
                                                            spwolf conexware @visitor last edited by

                                                            good!

                                                            1 Reply Last reply Reply Quote 0
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