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    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    What virus scanner do you use in connection with PA?

    Tech Support
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    • K
      klumy last edited by

      What virus scanner do you use in connection with PA?

      Currently I use AVG

      1 Reply Last reply Reply Quote 0
      • D
        davidsplash last edited by

        try avast its the best one on the market and i s free

        moles42 1 Reply Last reply Reply Quote 0
        • moles42
          moles42 Alpha Testers @davidsplash last edited by

          I use Nod32 latest version…
          it’s rated THE best out there…
          but each to his/her own I reckon…
          works superb for me.

          Mike.

          Windows 10 Pro x64
          Intel Core 2 Duo E6850 @ 3.00GHz
          4.00GB Dual-Channel DDR2 @ 399MHz
          NVIDIA GeForce GT 730

          1 Reply Last reply Reply Quote 0
          • S
            Serhiy last edited by

            Kaspersky Internet Security

            I use it and strongly recommend to everyone. It is the most powerful security solution.

            1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe last edited by

              @klumy:

              What virus scanner do you use in connection with PA?

              As nobody else has asked -

              Do you mean under “Options / Configuration / Virus Scanner” ?
              This may be interesting/informative in case of system problems/crashes - if so, my answer is “none” / “Blank”

              If you are simply asking which Anti Virus program I use, then “antiVir Guard for Windows XP” and “TrendMicro”… 2 pc’s. But then I don’t understand why/what you are asking??

              @moles42:

              but each to his/her own I reckon…

              Exactly.

              B 1 Reply Last reply Reply Quote 0
              • B
                By-Tor @TBGBe last edited by

                I have McAfee set up to scan from within PA.

                A 1 Reply Last reply Reply Quote 0
                • A
                  amh209 @By-Tor last edited by

                  I use AVG on one computer and EZ-Anti-virus on the other.

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    davidsplash @amh209 last edited by

                    this program works well wityh powerarchiver and does not cause it problems like some i’vew heard of and it gives you a free version avast

                    U 1 Reply Last reply Reply Quote 0
                    • U
                      usher @davidsplash last edited by

                      Eset Nod32

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        amh209 @usher last edited by

                        I’ve started using Windows LIVE on a couple of my computers.

                        1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring last edited by

                          Zonealarm (which uses Kaspersky’s engine) last time I checked. And also Avast! Profesional.

                          Both insync on my Powerfull systems. Where ZoneAlarm on my Laptops and low end systems.

                          Lost faith in McAfee and Norton, as well as panda who all let virus on my system.

                          1 Reply Last reply Reply Quote 0
                          • Naruto
                            Naruto last edited by

                            I use ClamWin Free Antivirus it’s a Open Source Antivirus for Windows…:D

                            1 Reply Last reply Reply Quote 0
                            • S
                              s88scom last edited by

                              I use McAfee it’s good

                              skypx 1 Reply Last reply Reply Quote 0
                              • skypx
                                skypx @s88scom last edited by

                                The latest version of ESET will bring PA to a crawl when extracting large archives. I’ve addressed the problem with the developers but they seem inept in fixing it. Currently using Kaspersky Internet Security 2009 beta. It’s a vast improvement compared to v7.

                                ASUS Crosshair VII Hero
                                AMD Ryzen 9 5700X
                                T-Force DDR4 3600 32GB
                                Samsung 970 EVO 2TB
                                GTX 3080ti
                                Win10 x64

                                U 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  we use f-prot in the office… good and fast, you dont notice it running at all…

                                  1 Reply Last reply Reply Quote 0
                                  • U
                                    usher @skypx last edited by

                                    @skypx:

                                    The latest version of ESET will bring PA to a crawl when extracting large archives. I’ve addressed the problem with the developers but they seem inept in fixing it. Currently using Kaspersky Internet Security 2009 beta. It’s a vast improvement compared to v7.

                                    I use ESET NOD32 and quite frequently archive and unarchive large files ranging from 1gb to 8gb, and I haven’t noticed any problems with the speed on my machine.

                                    perhaps the slow down you notice is due to the effectiveness of NOD32 at stopping potential threats to your system. ESET is #1 for a reason
                                    better safe than sorry!
                                    :)


                                    av-comparatives.org
                                    av-test.org
                                    virusbtn.com

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Serhiy last edited by

                                      Usher,
                                      These diagrams are linked to eset website. You can find similar on many other av vendors websites and they will show different results.

                                      I use ESET NOD32 and quite frequently archive and unarchive large files ranging from 1gb to 8gb, and I haven’t noticed any problems with the speed on my machine.

                                      It is because nod32 doesn’t scan files in large compressed files.

                                      Serhiy,
                                      Kaspersky Lab Certified Personal Security Professional

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        Serhiy @Serhiy last edited by

                                        for example…
                                        Malware detection

                                        AV-Comparatives, Feb 2008

                                        U 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          i will just warn everyone that all of these tests can be easily manipulated… I can just say that I am better protected with fprot, which scored around 93% in those tests than with few other major AV’s that have let viruses on my computer…

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            Serhiy @spwolf last edited by

                                            @spwolf:

                                            i will just warn everyone that all of these tests can be easily manipulated… I can just say that I am better protected with fprot, which scored around 93% in those tests than with few other major AV’s that have let viruses on my computer…

                                            Nothing gives 100% protection… except…
                                            you can ensure absolute computer protection if you disconnect it from all networks and prohibit using removable media.

                                            1 Reply Last reply Reply Quote 0
                                            • U
                                              usher @Serhiy last edited by

                                              @NTFS:

                                              for example…
                                              Malware detection

                                              AV-Comparatives, Feb 2008

                                              0.6%
                                              are you kidding…
                                              do we really need to argue about bar graphs and pie charts?

                                              also, ESET NOD32 lists Kaspersky on it’s website along with the competitor comparisons, but on Kaspersky’s website, it leaves out ESET NOD32. Surely not because it is a threat? :(

                                              1 Reply Last reply Reply Quote 0
                                              • T
                                                tablet last edited by

                                                i’m using AVG but i’m planning to try kapersky.

                                                1 Reply Last reply Reply Quote 0
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