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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PowerArchiver Queue made worse

    Tech Support
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    • G
      godlydevils last edited by

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        tested, working fine in the tests here.
        provide details, how are you adding them?
        how many files?

        1 Reply Last reply Reply Quote 0
        • G
          godlydevils last edited by

          Hi Mili,

          Thank You for your Kind and prompt Response to my threat.

          Please find Details Here:

          https://youtu.be/Dh3qq_j4yi4

          :)))))))))))))))

          1 Reply Last reply Reply Quote 0
          • Brian Gregory
            Brian Gregory Alpha Testers last edited by

            @godlydevils said in PowerArchiver Queue made worse:

            https://youtu.be/Dh3qq_j4yi4

            It the video when you started PASTARTER you just saw the total CPU usage go up and assumed it was PASTARTER using the CPU. Why didn’t you check?

            Also it looked like there was an operation in the queue already so when you started PASTARTER it would have immediately started the operation and therefore used CPU.

            I have reported the inability to cancel at least twice before. They don’t do anything about it.

            1 Reply Last reply Reply Quote 0
            • G
              godlydevils last edited by godlydevils

              I think you did not notice properly, PAStarter was using 2444something KB of ram
              no other Powerarchiver process was running.
              and compression does not take only 20% of CPU, it takes 100% of CPU(I did not tick low priority compression)
              No RAM was being used, actually, compression takes up all the ram that is available
              No Temporary Files are created.
              No Progress Dialog Box, if compression starts, there’s always a dialog box that shows progress and it comes on top

              Also, it’s a bug which you did not refer on another post created by another user where PAStarter is using CPU for no reason.

              https://forums.powerarchiver.com/topic/6287/powerarchiver-starter-2021-high-cpu-usage

              For me it’s 20%, for this guy, maybe due to his old PC it’s 100%

              And most of all, I want to right click on PAStarter icon and click on Show queue, why can’t I?

              Also downloaded from:
              https://powerarchiverdl.cachefly.net/2021/powarc200063.exe

              but the file that got installed is 62, not 63

              There are in numerous amount of bugs with the software that I can list, I already have, they just refuse to do anything about it.

              1 Reply Last reply Reply Quote 0
              • AluminumHaste
                AluminumHaste last edited by

                It’s not that they refuse to do anything about it, if they cannot replicate the issue on their end, they cannot debug and fix the issue.

                G 1 Reply Last reply Reply Quote 0
                • D
                  DogM last edited by

                  I have same problem with PAStarter:

                  1. PAStarter takes 16~17% CPU usage when is running.
                  2. Can’t click, right click or double click on PAStarter icon in systray.
                  3. In Windows Explorer:
                    3.1. Try to compres a folder/file: i clicked with right mouse button on that folder/file and select PowerArchiver / Compress to “abc.zip” but nothing happened.
                    3.2. Try to extract file: i clicked with right mouse button on that file and select PowerArchiver / extract to “abc” folder. Folder abc is created, but no files extracted.
                  1 Reply Last reply Reply Quote 0
                  • G
                    godlydevils @AluminumHaste last edited by

                    @AluminumHaste

                    In Order to replicate the issue, you need to know how to use the product.

                    This lady here stated that she could not replicate the queue issue prior to this where some of the archives were unprocessed and ignored, how come they fixed it now?

                    it was common and happening with everyone, I even did clean install of OS and App directly from 2021 final, still was facing this issue.

                    And okay, Why can I still not save the exe, pdf PNG filter and dictionary size tickmark under advanced when using PA as format, in any profile?

                    Why can I not remove the default profile and make a new profile as default?

                    Why can I not use Advanced option for PA compression under multi archive compression?

                    It’s all in plain sight, there’s no difficulty in replicating the issue

                    1 Reply Last reply Reply Quote 0
                    • G
                      godlydevils last edited by

                      I resolved the issue.

                      How to reproduce(it is my assumption):
                      Install the older version of PA 2021 than this, the one that came before x.x.62
                      run it once, then install the current version.

                      PA queue & PASTARTER will get bugged.

                      I got the issue resolved as I had to reinstall OS which has resolved the queue issue for me.

                      this is the same reason mili was not able to replicate the issue, because she runs a fresh environment for all testing.

                      1 Reply Last reply Reply Quote 0
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