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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Cloud: Autorize SkyDrive doesn't work

    Tech Support
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    • guido
      guido last edited by

      After pressing OK to enable the permissions for PA (Which are a lot, can yo u explain why?)

      The form just stays blanco. And none responsive.

      Windows 11 Pro ENU x64
      Intel Core I7
      32 GB RAM

      1 Reply Last reply Reply Quote 0
      • guido
        guido last edited by

        I guess it took so long to create the filelist.

        Windows 11 Pro ENU x64
        Intel Core I7
        32 GB RAM

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          it is hard to understand whats going on :-)

          I guess i need to try it out myself.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            you mean why all the access rules? dunno, thats how it works… it is only your PowerArchiver though, not some web application, but your local PA.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              so how many files do you have there? was it faster 2nd time? was it non responsive first time? I got nothing inside right now, so i will try to reproduce.

              1 Reply Last reply Reply Quote 0
              • RJWaring
                RJWaring last edited by

                Ironically, I was just going to make a post about this.

                Skydrive seems from the start go unstable.

                The 1st this is the Authorize Dialog hangs once you have logged in and there is now way other that to exit the application via task manager.

                Then there seems to be a delay or hang on most of the files and folders.

                Attachment Cloud and Dropbox both worked without issue and are quick.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  Authorize is an IE window that access’s the SkyDrive website… once you authorize it, it saves the token on your computer… but thats all up to SkyDrive I believe… we will see more about it.

                  RJWaring 1 Reply Last reply Reply Quote 0
                  • A
                    amh209 last edited by

                    Trying to get Google Drive to work. I clicked on it and it took a minute, opened a window, then asked for email and password.

                    Entered the info, then the screen updated and wanted me to accept the terms, which I did. It takes a few seconds and then it gives an error unable to load the page.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @amh209 last edited by

                      @amh209:

                      Trying to get Google Drive to work. I clicked on it and it took a minute, opened a window, then asked for email and password.

                      Entered the info, then the screen updated and wanted me to accept the terms, which I did. It takes a few seconds and then it gives an error unable to load the page.

                      yeah, i just checked, it is all done via Google pages - it doesnt have anything to do with PA itself - it doesnt go to our site, nor anything is stored on our site… it is all done by google.com and whatever the name of skydrive itself is.

                      Now I wonder if the problems people are having are due to crappy IE, because it is IE that opens up as it is always installed on the system. But there is nothing we can do about that though.

                      It does seem that IE11 they have in 8.1 I am using is finally usable… 10 was horrible on my computer, didnt want to load anything properly.

                      1 Reply Last reply Reply Quote 0
                      • guido
                        guido last edited by

                        FYI, my 25GB SkyDrive is almost Full.

                        Windows 11 Pro ENU x64
                        Intel Core I7
                        32 GB RAM

                        1 Reply Last reply Reply Quote 0
                        • guido
                          guido last edited by

                          Second time is just as slow.

                          Windows 11 Pro ENU x64
                          Intel Core I7
                          32 GB RAM

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            a lot of files - how many files are there and how long it takes? We can at least make it more responsive… i will upload a lot of small files to mine to test

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              we were able to improve the load times for the file list, lets see by how much.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                ok, so 15s for .20 vs 28s for .18, for logging/loading filelist Skydrive. So abou 2x faster for newer version.

                                This is for +1000 files or so… we also added some “progress” messages and little bit more responsive, also fixed total upload progress bar.

                                It is not perfect yet, but it is better.

                                1 Reply Last reply Reply Quote 0
                                • guido
                                  guido last edited by

                                  it takes almost 5 minutes…

                                  Windows 11 Pro ENU x64
                                  Intel Core I7
                                  32 GB RAM

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    so it will take 1/2 now, at least :P

                                    we could do caching… we will see… (in the future)

                                    guido 1 Reply Last reply Reply Quote 0
                                    • guido
                                      guido @spwolf last edited by

                                      well this is already 1/2 :)

                                      Windows 11 Pro ENU x64
                                      Intel Core I7
                                      32 GB RAM

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        what version are you trying?

                                        1 Reply Last reply Reply Quote 0
                                        • guido
                                          guido last edited by

                                          .20

                                          Windows 11 Pro ENU x64
                                          Intel Core I7
                                          32 GB RAM

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            :-)

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              do you have many sub folders?

                                              maybe we could read only main folder and then later cache rest of them…. but otherwise, it is slow due to Skydrive in general… i just checked their options and nothing really too good that we can do, except to only open root folder.

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                i was testing google drive vs SkyDrive… Google has a lot more options for API. And it is a LOT faster off the bat… it is 3-4 seconds for 1000+ files for me, while 14s for SkyDrive for same amount of files.

                                                1 Reply Last reply Reply Quote 0
                                                • RJWaring
                                                  RJWaring @spwolf last edited by

                                                  @spwolf:

                                                  Authorize is an IE window that access’s the SkyDrive website… once you authorize it, it saves the token on your computer… but thats all up to SkyDrive I believe… we will see more about it.

                                                  Can you not write a time out script so if the screen stays for a period of time it then closes the windows?

                                                  The problem isn’t with waiting it’s the fact that your stuck andunable to uuse PowerArchiver until it’s finished.

                                                  1 Reply Last reply Reply Quote 0
                                                  • guido
                                                    guido last edited by

                                                    10.000 files, 351 folders

                                                    Windows 11 Pro ENU x64
                                                    Intel Core I7
                                                    32 GB RAM

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @guido last edited by

                                                      @guido:

                                                      10.000 files, 351 folders

                                                      how many in root?

                                                      1 Reply Last reply Reply Quote 0
                                                      • guido
                                                        guido last edited by

                                                        10 folder and 2 files in root

                                                        Windows 11 Pro ENU x64
                                                        Intel Core I7
                                                        32 GB RAM

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          ok, so this update is live for everyone (.20)… it is also different from your’s guido… but nothing related to SkyDrive or clouds…

                                                          1 Reply Last reply Reply Quote 0
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