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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    How to mount an ISO file (Sorry for asking!)

    Tech Support
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    • W
      wulffra last edited by

      Up front: Apologies for asking this question - I rarely use this feature. This is why I have forgotten how I should mount an ISO file.

      Now: I have “Mount as Virtual Drive” in my context menu. Selecting an .ISO file and mounting this as a Virtual Drive, nothing happens.

      I vaguely remember there is something with PA, taskbar, whatever, but frankly speaking, I don’t know. PA is not in my taskbar (there are alread some 14 items there, so I want to keep the number minimized.

      Tried to find the solution here, likely overlooking it, but after a while of searching, I gave up. The menu item Mount as Virtual Drive should work at any time I guess, without having to search for solutions.
      (Sorry for my ‘complaints’, apart from this Virtual Drive thing, PA is a wonderful product!)

      Anyway: How to mount an ISO as Virtual Drive?
      Is there a way to have the context menu work straightaway, at all times ?

      TIA

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        @wulffra:

        I have “Mount as Virtual Drive” in my context menu. Selecting an .ISO file and mounting this as a Virtual Drive, nothing happens.=

        That is the way to mount as virtual drive, so you are doing that right.

        @wulffra:

        I vaguely remember there is something with PA, taskbar, whatever, but frankly speaking, I don’t know. PA is not in my taskbar (there are alread some 14 items there, so I want to keep the number minimized.=

        There is an option in PA Starter to mount as a virtual drive, but that shouldn’t make any difference to your first way of doing it.

        It might be worthwhile enabling PA starter just to test if that works for you. If that doesn’t work then there is a problem somewhere.

        What if you mount a virtual drive from within PA burner, does that work?

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        W 1 Reply Last reply Reply Quote 0
        • W
          wulffra @Luxor last edited by

          Mount is Virtual Drive: nothing is shown in my Folder Tree list - assume PA wud take any free driveletter and then show the title of the ISO.

          I started pastarter.exe. RM-click on the taskbar button show greyed out: "Create New Virtual DVD Device and greyed out “Unmount/remove Device” (of course)

          When RM-Click on the taskbar button, selecting Powerarchiver Burner, selecting the ISO it only shows the DVD-Writer.
          Check for update, there is none (using 12.00.51)

          Thanks

          Luxor 1 Reply Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @wulffra last edited by

            What happens if you run Virtual drive from within PA’s main interface?

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            W 1 Reply Last reply Reply Quote 0
            • W
              wulffra @Luxor last edited by

              Where to find it? Under Tools ? Nothing there…, mean no Virtual Drive or something… Sorry, this really sounds a bit silly, I know.

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @wulffra last edited by

                @wulffra:

                Where to find it? Under Tools ? Nothing there…, mean no Virtual Drive or something… Sorry, this really sounds a bit silly, I know.

                Doesn’t sound silly at all. Silly would be not asking.
                It depends on whether you are using the classic or modern interface.

                See the examples I’ve posted. 1.Classic 2.Modern
                attachment_p_26533_0_classic.png
                attachment_p_26533_1_modern.png

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                W 1 Reply Last reply Reply Quote 0
                • W
                  wulffra @Luxor last edited by

                  I have the classic version. Clicked on Burner and noticed Virtual Drive. I clicked on that one, it said it did not have the drivers installed. Do you want to download and install them? “Yes” of course. It downloaded the driver (why is not together with PowerArchiver in the 1st place??) and found that now the context menu “Mount Virtual Drive” has gone.

                  I clicked on burner/Virtual Drive and again it said they are not installed. Again download/install.

                  Still nothing.
                  Cud it be blocked by Kaspersky ? (because of a driver). Cud Powerarc.exe to trusted application.

                  Problems… problems…

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @wulffra last edited by

                    @wulffra:

                    I clicked on burner/Virtual Drive and again it said they are not installed. Again download/install.

                    Still nothing.
                    Cud it be blocked by Kaspersky ? (because of a driver). Cud Powerarc.exe to trusted application.

                    It’s possible that Kaspersky could be blocking it, but I couldn’t say for certain that it is.

                    Anyone else using Kaspersky here that has the same problem?

                    Did you try a computer restart?

                    Think we best wait for one of the PA team to pop in to see what they can come up with for this one.

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    1 Reply Last reply Reply Quote 0
                    • moles42
                      moles42 Alpha Testers last edited by

                      I’d definitely disable my anti-virus briefly whilst I checked to see if it was causing the issue.

                      Windows 10 Pro x64
                      Intel Core 2 Duo E6850 @ 3.00GHz
                      4.00GB Dual-Channel DDR2 @ 399MHz
                      NVIDIA GeForce GT 730

                      W 1 Reply Last reply Reply Quote 0
                      • W
                        wulffra @moles42 last edited by

                        Have downloaded Powerarchiver 2012RC4 and installed that. Went to burner and installed Virtual Drive. After that, like all previous attempts… there was a popup saying Patchbeam.com Update Service
                        PwerArchiver Virtual Drive has been installed.
                        bla bla for latst changes.

                        There is no context menu item. It has gone.

                        Strange…

                        1 Reply Last reply Reply Quote 0
                        • moles42
                          moles42 Alpha Testers last edited by

                          you mean the ‘mount’ option has gone from the context menu ?
                          if so please check the configuration again and make sure it is still in the ‘shell’ options.

                          Windows 10 Pro x64
                          Intel Core 2 Duo E6850 @ 3.00GHz
                          4.00GB Dual-Channel DDR2 @ 399MHz
                          NVIDIA GeForce GT 730

                          W 1 Reply Last reply Reply Quote 0
                          • W
                            wulffra @moles42 last edited by

                            Below is selfexplanatory.

                            Oh, I rebooted as well…

                            KIS was temporary shut down to install the VD-driver.
                            Powerarc.exe and PAVD.exe are in the list of trusted applications.

                            Beats me … :confused:

                            =

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              so when you click on same Virtual Drive in the menu again, what does happen now? all works fine?

                              It should be in Extraction part of the shell extensions btw.

                              W 1 Reply Last reply Reply Quote 0
                              • W
                                wulffra @spwolf last edited by

                                Then PA will ask me to download and install again (did this half a dozen of times already)

                                You mean Virtual Drive should be under ‘Extract’ ?

                                have no idea what ‘test’ is btw.

                                but I am afraid it is missing.

                                =

                                Luxor 1 Reply Last reply Reply Quote 0
                                • Luxor
                                  Luxor Alpha Testers @wulffra last edited by

                                  @wulffra:

                                  You mean Virtual Drive should be under ‘Extract’ ?

                                  Yes that’s what spwolf means.
                                  @wulffra:

                                  have no idea what ‘test’ is btw.

                                  That let’s you test the integrity of archive.
                                  @wulffra:

                                  but I am afraid it is missing.

                                  I’m sure the solution will be found if we keep at it. :)

                                  Windows 10 Home 64-bit
                                  Intel Core i7 6700HQ @ 2.60GHz
                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    ok, so go to C:\program files\PowerArchiver and copy those files there (PAVD installation) to your actual PA installation location.

                                    It will then work properly.

                                    thanks!

                                    W 1 Reply Last reply Reply Quote 0
                                    • W
                                      wulffra @spwolf last edited by

                                      Thanks a lot! That did it.

                                      There was a PAVD2010.exe (14-03-2010) in my F:\Powerarchiver-folder, renamed that one and copied the PAVD2010.exe (02-03-2011) from C:\Program Files (x86)\PowerArchiver to where Powerarchiver is installed (F-drive)

                                      It works now. :)

                                      Again many thanks!

                                      ==

                                      Luxor 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        cool, :-)

                                        1 Reply Last reply Reply Quote 0
                                        • Luxor
                                          Luxor Alpha Testers @wulffra last edited by

                                          @wulffra:

                                          It works now. :)

                                          Great stuff. I knew it would get solved eventually.
                                          Now I only have to try and work out how spwolf figured it out. :D

                                          Windows 10 Home 64-bit
                                          Intel Core i7 6700HQ @ 2.60GHz
                                          12.0GB Dual-Channel DDR3 @ 798MHz

                                          1 Reply Last reply Reply Quote 0
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