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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support

    PA can take a long time "Preparing files to compress"

    Tech Support
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    • D
      deipotent last edited by

      I have noticed this before but never mentioned it until now.

      If I select a folder containing lots of sub-folders and files, and then choose to create a ZIP archive of it using PA, the progress dialog appears with the info “Preparing files to compress. Please wait.”. It stays like this a long time before the compression actually begins. I assume PA is making a list of all files/folders (since the memory usage of PA gradually increases) and also getting the file sizes (to be used in calculating the progress).

      Is it PA or the DynaZip library that builds this list ?

      I ask because if it’s PA then I’d like to see this process speeded up (eg. maybe by writing a small library in C that can be called from PA). The same process in WinZip is much faster (ie. instead of memory usage increasing in 4K chunks, it jumps up in 500-800K chunks) and the actuall compression begins promptly.

      Secondly, if you select the Cancel button while this file list is being built, the PA progress dialog says “Cancelling, please wait…” but the job is not cancelled immediately. Instead, you have to wait until the file list is completed (ie. indicated by the fact that the memory usage continues to rise gradually)…

      So, to summarise I’d like to see the following improvements to PA:

      1. Much improved speed when creating the list of files to compress! This is very important, because the long time PA takes to create this file list is probably PA’s greatest downfall. The actual compression speed is easily a match for WinZip, it’s just this preparation where PA takes a LOT LONGER.

      2. Improved cancellation speed. It should actually interrupt the file list building process. If (1) is addressed, then this isn’t quite as important since PA will be in this “limbo” state for a lot less time.

      Please can issue (1) be given the highest priority since currently PA cannot be used when compressing large numbers of files - The “Preparing to compress” just takes too long.

      1 Reply Last reply Reply Quote 0
      • D
        deipotent last edited by

        FYI, a sample folder I was using to test had 2,627 sub-folders and 16,448 files in total.

        I set it off 25 minutes ago and it’s still “Preparing to compress…” :(

        WinZip started the actual compression after just 12 seconds of preparation!

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @deipotent last edited by

          Hi,

          Are you selecting single folder only? Try selecting that same folder and plus one extra file in the same root folder? Also does the root folder have many other subfolders and files?

          For example:
          C:\root folder\test folder

          is the folder you are trying to compress. What happens if you compress:
          C:\root folder\test
          C:\root folder\test.txt

          PA already does a fair bit of workarounds on DynaZip library, one of the most important ones and slowest ones is due to the “normal” path option being selected. Try de-selecting it and see if it works.

          This is the same problem as mentioned with that other thing in support email you sent, PowerArchiver has to workaround DynaZip in several cases for correct path option to be recorded properly.

          thanks,

          D 1 Reply Last reply Reply Quote 0
          • D
            deipotent @spwolf last edited by

            Thanks for the informative reply spwolf. Below are my answers (I disabled my Real-Time AV protection while performing the tests (see below))

            @spwolf:

            Are you selecting single folder only?

            Yes.

            @spwolf:

            Try selecting that same folder and plus one extra file in the same root folder?

            For example:
            C:\root folder\test folder

            is the folder you are trying to compress. What happens if you compress:
            C:\root folder\test
            C:\root folder\test.txt

            Tried this but it didn’t help.

            @spwolf:

            Also does the root folder have many other subfolders and files?

            The root folder had 63 files, and 18 other folders. In these 18 folders are 11798 files and 1431 folders/sub-folders. So I moved the folder I was compressing to a separate folder where no other files/folders resided, but that didn’t speed it up.

            @spwolf:

            PA already does a fair bit of workarounds on DynaZip library, one of the most important ones and slowest ones is due to the “normal” path option being selected. Try de-selecting it and see if it works.

            This speeded it up a lot, and after I disabled my Real-Time AV protection (see below) the actual compression began after 22 seconds.

            @spwolf:

            This is the same problem as mentioned with that other thing in support email you sent, PowerArchiver has to workaround DynaZip in several cases for correct path option to be recorded properly.

            Have you let DynaZip know about this problem ? It would be much easier (and be much faster in operation) to incorporate the “normal” option within DynaZip instead of having to “hack” it. When this option is set in PA, you’d simply set the option in DynaZip. I always prefer to have the “normal” option enabled, and so this massive slowdown is a BIG problem IMO. DynaZip should fix it!

            AV scans every file during preparation stage, also causing massive slowdowns

            It also appears that during the preparation process, PA (or DynaZip) opens the file (or does something) which causes my AV (KAV) to scan each file. Why does each file need to be opened ?

            I don’t like having to disable my Real-Time AV protection so can this also be looked into please.

            No files are scanned during WinZip’s preparation stage (so I assume it doesn’t open them).

            D 1 Reply Last reply Reply Quote 0
            • D
              deipotent @deipotent last edited by

              @deipotent:

              AV scans every file during preparation stage, also causing massive slowdowns

              It also appears that during the preparation process, PA (or DynaZip) opens the file (or does something) which causes my AV (KAV) to scan each file. Why does each file need to be opened ?

              I don’t like having to disable my Real-Time AV protection so can this also be looked into please.

              No files are scanned during WinZip’s preparation stage (so I assume it doesn’t open them).

              This only occurs when “normal” option is disabled. When enabled, the files aren’t scanned by the AV.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @deipotent last edited by

                Hi,

                You are correct - it is definetly an DynaZip issue and Yes, we have been trying to pressure them into giving us additional option to select paths in either way, nativly. Their point of view is that what PowerArchiver uses without “normal” option selected, is what it should be there… And we can “work around” it if we want, so they are pretty happy about providing both possibilites.

                Of course, we shall try to continue to pressure them into giving us another option for path storing.

                I have already noticed that in some cases (single file selection, full path, for example) we are using this even if we dont need to. So we will go and tripple check if everything is as fast as we could make it possibly right now, it gets confusing when you have 12 possible combinations to work with depending on user selection.

                I will also check for AV scanning, I have to check deeper before giving you more info.

                Few more questions - what is your current configuration? And are you using full path as well?

                thanks

                spwolf D 2 Replies Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @spwolf last edited by

                  Try another thing please:

                  -Move your folder to the 2 level deep subfolder
                  C:\test\realfoldertest\

                  • Make sure full path option is delelected/try with selected as well
                  • Right click on “realfoldertest” and compress it

                  Is that actually faster, even with “normal” path option selected?

                  1 Reply Last reply Reply Quote 0
                  • D
                    deipotent @spwolf last edited by

                    @spwolf:

                    You are correct - it is definetly an DynaZip issue and Yes, we have been trying to pressure them into giving us additional option to select paths in either way, nativly. Their point of view is that what PowerArchiver uses without “normal” option selected, is what it should be there… And we can “work around” it if we want, so they are pretty happy about providing both possibilites.

                    For the DynaZip people to say the “normal” option should not be there is a load of rubbish. Whatever happened to giving the user options, especially for a software component. When you next pester them about it, can you mention the statistics for when it is enabled, and also for when it is disabled. For them to say that you can workaround it, when clearly, it can’t be worked around (unless you want to wait an age when compressing large archives), is also a load of rubbish.

                    It wouldn’t even be that hard for them to implement.

                    You can also include a link to this thread.

                    @spwolf:

                    Few more questions - what is your current configuration? And are you using full path as well?

                    XP SP2 with Pentium III Mobile 1.2GHz and 512MB RAM.

                    I wasn’t using full path. If I choose full path, the compression starts after about 24-30 seconds, which is OK.

                    @spwolf:

                    I will also check for AV scanning, I have to check deeper before giving you more info.

                    When full path is enabled, and “normal” is either enabled or disabled, the Real-Time monitor also checks every file being added. Surely when full path is enabled, the “normal” option is ignored.

                    @spwolf:

                    Try another thing please:

                    -Move your folder to the 2 level deep subfolder
                    C:\test\realfoldertest\

                    • Make sure full path option is delelected/try with selected as well
                    • Right click on “realfoldertest” and compress it

                    Is that actually faster, even with “normal” path option selected?

                    Tried it already, and no it doesn’t speed it up.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @deipotent last edited by

                      There was some work done to make this faster in 9.11.

                      In this specific case, complete fix/improvement will be made in 9.2, however even now you will be able to see improvements as well although it is still slow in this case no matter what. (IE in my example it went down from 26minutes to 7 minutes, and in 9.2 should be around 1-2 minutes which will be ok).

                      In some other cases, we have speeded it up a lot, so some people might see greater improvements.

                      p.s. deipotent - issue with reporting “in use” files from root folder is solved as well.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        deipotent @spwolf last edited by

                        Thanks for the work you’ve done on it. My test folder now takes 7 minutes before the compressions actually begins.

                        Please keep on pestering the DynaZip people to include support for this natively, since then you could have maximum speed during preparation.

                        In the meantime, I look forward to PA 9.2 for an even bigger improvement.

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          deipotent @deipotent last edited by

                          The problem with Anti-Virus RealTime monitor scanning all files during preparation still exists in 9.11.01. I have “normal” option enabled and full path disabled, but it still occurs when these options are disabled and enabled respectively.

                          I’m using KAV Personal 5.0.227 with extended databases and Real-Time protection set to Maximum.

                          You can download a 30 day trial version of KAV from KAspersky’s website for testing purposes.

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @deipotent last edited by

                            @deipotent:

                            The problem with Anti-Virus RealTime monitor scanning all files during preparation still exists in 9.11.01. I have “normal” option enabled and full path disabled, but it still occurs when these options are disabled and enabled respectively.

                            I’m using KAV Personal 5.0.227 with extended databases and Real-Time protection set to Maximum.

                            You can download a 30 day trial version of KAV from KAspersky’s website for testing purposes.

                            We will see more specifics when 9.2 testing starts and since we will be changing things anyway in this situation (on how compression is done). So I will be able to tell you more what happens and why (most likely it wont anymore actually).

                            We will continue this discussion once testing starts since now I can only speculate things and not check them properly…

                            thanks,

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              deipotent @spwolf last edited by

                              Okey dokey…

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                deipotent @deipotent last edited by

                                A bit more info regarding the KAV problem:

                                I used Filemon (www.sysinternals.com) to see what the difference was between PA and WinZip. The result is that PA actually opens the file and closes it, which is obviously what’s causing KAV to scan the file. WinZip on the other hand only queries the files, but does not actually open it, hence KAV does not scan the file in this case.

                                I know PA 9.2 will be released for alpha testing soon, but thought I’d let you know about this extra info now.

                                1 Reply Last reply Reply Quote 0
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