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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    PA 11.60.23 lost all my shell right click

    Tech Support
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    • Luxor
      Luxor Alpha Testers last edited by

      Just noticed that all my right click shell options had disappeared. I had to uninstall PA and do a fresh install before I could get them back. Just a heads up in case anyone else has the same problem.

      Windows 10 Home 64-bit
      Intel Core i7 6700HQ @ 2.60GHz
      12.0GB Dual-Channel DDR3 @ 798MHz

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        Ouch - I’ve lost my PowerArchiver shell extensions as well.

        I am sure they were there with PA.11.60.20 and have disappeared with web update to PA.11.60.23.

        I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

        Note: I do not know if they were present before I reset to default for the disk error message problem as I hadn’t tried shell after update. I have also rebooted a few times since the update.

        I have not reinstalled (yet) in case any further checking is needed - can probably last a day or so without shell (but not longer) :p

        Luxor spwolf 2 Replies Last reply Reply Quote 0
        • Luxor
          Luxor Alpha Testers @TBGBe last edited by

          I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

          Yep tried all that myself, nothing worked.

          Windows 10 Home 64-bit
          Intel Core i7 6700HQ @ 2.60GHz
          12.0GB Dual-Channel DDR3 @ 798MHz

          MarcFou 1 Reply Last reply Reply Quote 0
          • MarcFou
            MarcFou @Luxor last edited by

            I didnt lose my ext. but they were non-functional after the update. I reinstalled it a second time (download from site) and got the functionality back.

            1 Reply Last reply Reply Quote 0
            • drteeth
              drteeth last edited by

              Confirm all extensions lost here with release version.

              Toggling the enable shell option failed here too.

              Uninstall and reinstall fixed it.

              DrT

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @TBGBe last edited by

                @TBGBe:

                Ouch - I’ve lost my PowerArchiver shell extensions as well.

                I am sure they were there with PA.11.60.20 and have disappeared with web update to PA.11.60.23.

                I have tried toggling the enable shell option; I have modified the options to just use sub-menu but still missing.

                Note: I do not know if they were present before I reset to default for the disk error message problem as I hadn’t tried shell after update. I have also rebooted a few times since the update.

                I have not reinstalled (yet) in case any further checking is needed - can probably last a day or so without shell (but not longer) :p

                check the date on pashell.dll in your PA folder.

                We actually were investingating something similar in RC versions, where it seemed as installer was not replacing shell dll if it was in use and it needed restart/reboot.

                But when we actually tested against it, it seemed to be replacing dlls without restart, even when they were in use (which should happen with Restart Manager in Vista/Win7 but not in WinXP).

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  all of you restarted your computers after the update, right? Thanks :-)

                  Luxor 1 Reply Last reply Reply Quote 0
                  • drteeth
                    drteeth last edited by

                    No as never had to in the past; i.e. never (ever <g>) got a message box saying I had to.

                    DrT</g>

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @drteeth last edited by

                      @drteeth:

                      No as never had to in the past; i.e. never (ever <g>) got a message box saying I had to.

                      DrT</g>

                      what OS?

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        well maybe it was not the same issue i am assuming it is, although it seems so… lets see what terry says :-)

                        MarcFou 1 Reply Last reply Reply Quote 0
                        • MarcFou
                          MarcFou @spwolf last edited by

                          I didnt restart. I downloaded and installed on top of the existing and poof! All was well. Win7 Ultimate x86.

                          1 Reply Last reply Reply Quote 0
                          • moles42
                            moles42 Alpha Testers last edited by

                            strange Marc…I tried that but encountered an installation error and it removed the installation files once again leaving me with my existing version.
                            I had to do a clean installation and all was fine.

                            Windows 10 Pro x64
                            Intel Core 2 Duo E6850 @ 3.00GHz
                            4.00GB Dual-Channel DDR2 @ 399MHz
                            NVIDIA GeForce GT 730

                            1 Reply Last reply Reply Quote 0
                            • Luxor
                              Luxor Alpha Testers @spwolf last edited by

                              @spwolf:

                              all of you restarted your computers after the update, right? Thanks :-)

                              Yes first thing that I did when I noticed it, made no difference though.

                              Windows 10 Home 64-bit
                              Intel Core i7 6700HQ @ 2.60GHz
                              12.0GB Dual-Channel DDR3 @ 798MHz

                              1 Reply Last reply Reply Quote 0
                              • Scolpy
                                Scolpy last edited by

                                Hello!

                                After I upgraded to v11.60.23(2010 final version) I saw that when I clicked on mouse right click the options(such as “Extract to…” and etc) are disappearing.

                                why that problem happen and how can I solve it?

                                Best Regards,
                                Yonatan

                                spwolf 6 Replies Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @Scolpy last edited by

                                  try restarting your computer and see if that helps - if not, reinstall and it should work fine.

                                  thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @Scolpy last edited by

                                    it would also be very helpful to us if you let us know what is the date of pashell.dll in PA folder, before you do any of the above :-)

                                    Scolpy 1 Reply Last reply Reply Quote 0
                                    • Scolpy
                                      Scolpy @spwolf last edited by

                                      @spwolf:

                                      it would also be very helpful to us if you let us know what is the date of pashell.dll in PA folder, before you do any of the above :-)

                                      I haven’t this file in C:\Program Files\PowerArchiver :O

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Scolpy last edited by

                                        pashlext.dll?

                                        Scolpy 1 Reply Last reply Reply Quote 0
                                        • Scolpy
                                          Scolpy @spwolf last edited by

                                          @spwolf:

                                          pashlext.dll?

                                          Yea.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @Scolpy last edited by

                                            you dont have it? If you do, let me know what is its date!

                                            thanks!

                                            Scolpy 1 Reply Last reply Reply Quote 0
                                            • Scolpy
                                              Scolpy @spwolf last edited by

                                              @spwolf:

                                              you dont have it? If you do, let me know what is its date!

                                              thanks!

                                              I haven’t this :)

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @Scolpy last edited by

                                                well thats interesting… run installation again and select repair… fixed?

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware @Scolpy last edited by

                                                  what OS are you using?

                                                  Scolpy 1 Reply Last reply Reply Quote 0
                                                  • Scolpy
                                                    Scolpy @spwolf last edited by

                                                    @spwolf:

                                                    what OS are you using?

                                                    Windows Vista.

                                                    I repaired that and the file is now existing the problem solved :)

                                                    Thanks for the amazing quick replay and I want to indicate that I happy customer since 2008 ;)

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @Scolpy last edited by

                                                      @Scolpy:

                                                      Windows Vista.

                                                      I repaired that and the file is now existing the problem solved :)

                                                      Thanks for the amazing quick replay and I want to indicate that I happy customer since 2008 ;)

                                                      thank you :-).

                                                      TBGBe 1 Reply Last reply Reply Quote 0
                                                      • TBGBe
                                                        TBGBe @spwolf last edited by

                                                        Catching up.

                                                        I don’t have pashell.dll (nor is pashlext.dll) in PA folder :eek:

                                                        Although that explains the problem of no shell, it doesn’t explain why the dll is missing - should I try re-install now or is there more info/checking needed.

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          yeah, repair installation…. XP SP3?

                                                          1 Reply Last reply Reply Quote 0
                                                          • drteeth
                                                            drteeth last edited by

                                                            Repair installation also needed Win 7 32 bit RC (7100).

                                                            DrT

                                                            1 Reply Last reply Reply Quote 0
                                                            • TBGBe
                                                              TBGBe last edited by

                                                              Repaired.
                                                              Shell Menu is back.
                                                              Yes, XP SP3 - I would have said if my signature was wrong ;-)

                                                              spwolf 1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware @TBGBe last edited by

                                                                @TBGBe:

                                                                Repaired.
                                                                Shell Menu is back.
                                                                Yes, XP SP3 - I would have said if my signature was wrong ;-)

                                                                we have updated our installer to latest release, it seems as if this caused the issue, but it beats me what the issue actually is… because it works fine on all of computers, no matter what we try to do to cause the issue.

                                                                1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  Here is regressed installer:
                                                                  http://www.powerarchiver.com/test/release10/powarc1160final.exe

                                                                  please someone try it out ASAP so we can roll this out… check if dll works after it and what date is it!

                                                                  thanks!

                                                                  Luxor 1 Reply Last reply Reply Quote 0
                                                                  • Luxor
                                                                    Luxor Alpha Testers @spwolf last edited by

                                                                    Downloaded, installed and no problems.

                                                                    pashlext.dll Date 17/10/2009

                                                                    Windows 10 Home 64-bit
                                                                    Intel Core i7 6700HQ @ 2.60GHz
                                                                    12.0GB Dual-Channel DDR3 @ 798MHz

                                                                    TBGBe 1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      we have updated the installer on the site, so if anyone has this issue again, just re-download PA.

                                                                      thanks!

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • TBGBe
                                                                        TBGBe @Luxor last edited by

                                                                        Also no problems with this update.

                                                                        Pashlext.dll

                                                                        • before 13 October 2009, 21:50:52
                                                                        • after 17 October 2009, 18:26:08
                                                                        1 Reply Last reply Reply Quote 0
                                                                        • spwolf
                                                                          spwolf conexware last edited by

                                                                          cool, weird stuff hits you when you least expect it :-)

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • guido
                                                                            guido last edited by

                                                                            latest web update fixes my shell ext. too.

                                                                            Had no Pashlext.dll before.

                                                                            Windows 11 Pro ENU x64
                                                                            Intel Core I7
                                                                            32 GB RAM

                                                                            1 Reply Last reply Reply Quote 0
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