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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Forum Asking A Third Time For Password

    Tech Support
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    • jcarlock
      jcarlock last edited by

      OK. You get a list of complaints.

      I logged into powerarchiver.com. For some reason a separate login exists for the Forums. OK, perhaps one customer wants to allow his wife to log in under her own name? Kind of silly to place that support there upon you guys, but it it looks like you’re doing a wonderful job supporting that capability (or am I wrong?).

      After I logged into the Forums once, I went to post a message within ten minutes. It asked me to log in a second time. Very odd for it to do that. That’s three times I logged in, all to post one message. (Not this message.) Three times to log in, two different passwords! A timed cookie works well for many web-sites. It does end up as a rather bothersome annoyance easily corrected.

      I now must go back to what I was working on, find the file that PowerArchiver will not open and provide a link to it and ask questions there. No problem, but that comes under a new topic! See you in a moment under another topic.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        forums do save cookies :-). I dont ever login unless i clear my cookies. It might be some antivirus or adware remove that deletes cookies or maybe some setting in IE or Firefox?

        jcarlock 1 Reply Last reply Reply Quote 0
        • jcarlock
          jcarlock @spwolf last edited by

          @spwolf:

          forums do save cookies :-). I dont ever login unless i clear my cookies. It might be some antivirus or adware remove that deletes cookies or maybe some setting in IE or Firefox?

          Hmmm. Thanks. Perhaps that’s the problem. I think I have the cookies set to one site, meaning cookies from another website could not get employed. I sometimes need to test that ability myself. And I believe I logged into conexware.com on the first try and the powerarchiver.com exists as another domain-name… so that explains that, almost. I still needed to log in twice to the same domain-name.

          That anti-virus stuff I tend to keep out of the browsers and email software as it messes things up too much, but that’s a possibility too, as I upgraded the anti-virus recently and refused to upgrade to this version for a long time. Thanks for mentioning that.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @jcarlock last edited by

            @jcarlock:

            Hmmm. Thanks. Perhaps that’s the problem. I think I have the cookies set to one site, meaning cookies from another website could not get employed. I sometimes need to test that ability myself. And I believe I logged into conexware.com on the first try and the powerarchiver.com exists as another domain-name… so that explains that, almost. I still needed to log in twice to the same domain-name.

            That anti-virus stuff I tend to keep out of the browsers and email software as it messes things up too much, but that’s a possibility too, as I upgraded the anti-virus recently and refused to upgrade to this version for a long time. Thanks for mentioning that.

            oh, if you sent email to support, thats different account from forums. we keep them completly separate. Maybe that was the issue?

            Our store records are on different database for security reasons.

            jcarlock M 2 Replies Last reply Reply Quote 0
            • jcarlock
              jcarlock @spwolf last edited by

              The conexware.com domain name and the powerarchiver.com domain name represent two different domain names and sometimes I configure the browser to handle cookies from the current domain only to test things. That’s all that I meant in the previous reply.

              Two logins into the same domain-name were probably handled by time-expiring cookies. They cookies are probably set for ten or fifteen minutes and I probably took fifteen or twenty minutes to post a reply.

              This happened a couple times already. For the most part I was able to recover my post well enough on the first try, but I waited too long on the second post and I lost the entire post completely.

              Don’t know who’s programming that, I did not look at the HTML code underneath, so I don’t know what’s going on, if your using a GET or a POST (or something else?).

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                i dont think they are set to expire, honestly i dont remember when i had to login without clearing out cookies.

                1 Reply Last reply Reply Quote 0
                • M
                  mwb1100 @spwolf last edited by

                  @spwolf:

                  Our store records are on different database for security reasons.

                  Not to mention that people who haven’t purchased yet may want to have a forum account.

                  1 Reply Last reply Reply Quote 0
                  • jcarlock
                    jcarlock last edited by

                    Testing things out with a different browser (Opera 9.64).

                    Going back to the article about About… Opera 9.64 provides the ability to copy and paste the browser version from the About… page to a new page. My apologies about jumping over to this topic with that topic. No need to reply here. Just wanted to notate that while testing Opera out here. Opera tends to work a little better than the other browser. I’ll let you guys know if I get timed out or whatever. I did not place a check mark into the “Remember me” check-box.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      you probably have to tick remember me if you want it to … remember you :-).

                      if you dont tick it, it probably expires soon thinking you are on public terminal.

                      1 Reply Last reply Reply Quote 0
                      • P
                        pedro435 Banned last edited by

                        This post is deleted!
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