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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    2009 B2-B4: Address Bar Dosent Update Explorer Pane

    Tech Support
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    • MarcFou
      MarcFou last edited by

      Set the ‘Folders’ to Explorer Display Style, so the address bar is visible. Type in a path and press enter. The contents of the explorer window dosent change to the path you entered.

      Also the address bar really needs a go button. I attached a screenshot of the bug.
      attachment_t_3203_0_addressbar.png

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        seems to work always here… maybe there is some specific case where it does not work?

        It seems that it changed your address properly, but it not update the contents. What happens when you hit enter again?

        Go button is sooo 90’s :).

        thanks

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          btw, what happens when you use dropdown to select folder and hit enter… do contents change then?

          1 Reply Last reply Reply Quote 0
          • moles42
            moles42 Alpha Testers last edited by

            can confirm it worked for me in vista 32bit.

            Windows 10 Pro x64
            Intel Core 2 Duo E6850 @ 3.00GHz
            4.00GB Dual-Channel DDR2 @ 399MHz
            NVIDIA GeForce GT 730

            MarcFou 1 Reply Last reply Reply Quote 0
            • MarcFou
              MarcFou @moles42 last edited by

              Typed C:\ and hit enter. Preview pane didnt update. I clicked the address bar again (as it lost focus) and hit enter a second time. Then the preview pane updated.

              Dropdown and selecting folder(s) does not work. In the attached screenshot you’ll see the contents of the root C:. I then dropped down and selected Desktop. The explorer pane didnt update. I tried selecting another folder and drive, still wont update.

              Im running a clean install of Beta 2 on Vista Business 32.
              *Explorer pane not be confused with the folders pane

              Edit: A go button might be 90’s but I like to click and would rather click a button as opposed to hitting enter twice :D
              attachment_p_15326_0_capture.png
              attachment_p_15326_1_full-window.png

              1 Reply Last reply Reply Quote 0
              • moles42
                moles42 Alpha Testers last edited by

                can still confirm it worked for me Marc following your procedure…not that it helps your situation though…:(

                typing c:\ or any other drive for that matter and hitting enter took me to that location and updated the preview pane.

                Windows 10 Pro x64
                Intel Core 2 Duo E6850 @ 3.00GHz
                4.00GB Dual-Channel DDR2 @ 399MHz
                NVIDIA GeForce GT 730

                MarcFou 1 Reply Last reply Reply Quote 0
                • MarcFou
                  MarcFou @moles42 last edited by

                  Im at a total loss here. Here are two more screenshots of what works and what dosent. Hopefully they will provide some clue.

                  If the folder pane is off then the address bar is nonfunctional.
                  attachment_p_15330_0_this-works.png
                  attachment_p_15330_1_dosent-work.png

                  1 Reply Last reply Reply Quote 0
                  • moles42
                    moles42 Alpha Testers last edited by

                    ah…this time I got the same response…‘nothing’.
                    it didn’t update or even go to the location I typed in Marc…sorry if I misled you.

                    I can confirm it is indeed a problem/bug…thanks for making it clear.

                    Update.

                    I’ve tried it on a couple of occassions and it seems intermittent…
                    one minute it worked and then on the next attempt later it wouldn’t…very strange indeed.

                    Windows 10 Pro x64
                    Intel Core 2 Duo E6850 @ 3.00GHz
                    4.00GB Dual-Channel DDR2 @ 399MHz
                    NVIDIA GeForce GT 730

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      what OS do you have marc?

                      MarcFou 1 Reply Last reply Reply Quote 0
                      • MarcFou
                        MarcFou @spwolf last edited by

                        moles42: Huge thanks for continuing to test this and Im glad it was able t obe reprodiced. (whew)

                        spwolf: Im using Vista Business Edition 32Bit with SP1 installed.

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mwb1100 @MarcFou last edited by

                          In case this matters or helps - I also see the problem on WinXP SP2 with PA 2009 Beta 2.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            is there any specific way you guys can reproduce this? we cant seem to reproduce it whatever we do…

                            thanks

                            1 Reply Last reply Reply Quote 0
                            • guido
                              guido last edited by

                              I can reproduce it too (XP/Vista). It looks like the OnChange trigger of the dropdown list isn’t working when folders is disabled.

                              1. Make sure you open a version where explorer with folders in on.
                              2. Select the Explorer Display style. What I do notice, the filelist changes to a different folder than I had currently selected.
                              3. Now select a different folder from drop down list. It will never update the Filelist.

                              Windows 11 Pro ENU x64
                              Intel Core I7
                              32 GB RAM

                              MarcFou M 2 Replies Last reply Reply Quote 0
                              • MarcFou
                                MarcFou @guido last edited by

                                I still see this bug present in Beta 4.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  mwb1100 @guido last edited by

                                  I also still see this problem with Beta 4 (running WinXP SP2). Note that (for me anyway) having the Folder window open or closed does not affect the problem. The problem only shows up for the files pane - the Folders pane gets updated properly.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    maybe someone could make one of those flash movies so we can see how we can reproduce it? Works fine on 4-5 computers that we have tried with…

                                    MarcFou 1 Reply Last reply Reply Quote 0
                                    • MarcFou
                                      MarcFou @spwolf last edited by

                                      My 2 screenshots in post 7 describe the problem pretty good. If the folder treeview is visible with the files pane then what happens is the folder tree updates as it should. But the files pane still shows the contents of the previous folder.

                                      If you have the folder tree off (which I do) then the files pane simply will never update no matter what location you type into the address bar and hit enter.

                                      Really though in both instances, the files pane does not update. 1st screenshot shows with folder tree and second one shows without folder tree. So in the second one when the folder tree is off, there is no way to update the files pane by typing a new location. Type hit enter, nothing happens.
                                      attachment_p_15765_0_type-location.png
                                      attachment_p_15765_1_no-folder-tree.png

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        we still cant reproduce it, thats why I asked for the movie - it may explain it better…

                                        MarcFou 1 Reply Last reply Reply Quote 0
                                        • MarcFou
                                          MarcFou @spwolf last edited by

                                          I can make a movie (after installing some freeware app) but all it will show is a PA window with the file pane visible. Then the text C:\Windows being typed into the address bar followed by the enter key (which wont show). The files pane will not update and display the contents of C:\Windows.

                                          I’ll make a movie. Maybe it will show something I am not describing.

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @MarcFou last edited by

                                            @MarcFou:

                                            I can make a movie (after installing some freeware app) but all it will show is a PA window with the file pane visible. Then the text C:\Windows being typed into the address bar followed by the enter key (which wont show). The files pane will not update and display the contents of C:\Windows.

                                            I’ll make a movie. Maybe it will show something I am not describing.

                                            thanks

                                            MarcFou 1 Reply Last reply Reply Quote 0
                                            • MarcFou
                                              MarcFou @spwolf last edited by

                                              Alright. I think this will do the trick… Goto: http://4input.com/PA/PA.htm

                                              TBGBe 1 Reply Last reply Reply Quote 0
                                              • TBGBe
                                                TBGBe @MarcFou last edited by

                                                I have been unable to reproduce this when typing an entry - however, I did get the same result (no update) when choosing Desktop from the address dropdown.

                                                Unfortuantely, like mwb1100, it is not reliably reproducible for me. I get the problem sporadically ( twice in about 15 attempts); also it does not persevere when trying different entries/selections from list :confused:

                                                M 1 Reply Last reply Reply Quote 0
                                                • M
                                                  mwb1100 @TBGBe last edited by

                                                  @TBGBe:

                                                  Unfortuantely, like mwb1100, it is not reliably reproducible for me.

                                                  If I left the impression that this was difficult to repro, I’m sorry - I have no problems reproducing the problem. It happens for me each and every time, exactly the same as MarcFou describes. My only ‘contribution’ to this thread is that it happens for me on WinXP SP2 so it’s not a Vista specific problem.

                                                  MarcFou 1 Reply Last reply Reply Quote 0
                                                  • MarcFou
                                                    MarcFou @mwb1100 last edited by

                                                    Sadly I can reproduce this 100 times out of 100. In previous betas it would sometimes work. The only way it will work for me is to do the following…
                                                    -Type C:\ (for example)
                                                    -Hit Enter key
                                                    -Click the address box to select the text C:
                                                    -Press Enter again
                                                    -Files pane then updates

                                                    Otherwise type+enter does nothing. The only other info I can add is settings.

                                                    I do see one discrepency here. From the UI on the toolbar, under Folders I have “Explorer Display Style” NOT Explorer with Folders. But in the Preferences, View section it says: Viewing Style = Explorer style (with folders).

                                                    Could it be as simple as a conflict of settings? See attached.

                                                    Edit: Just realized I am using PC Tools ThreatFire (threatfire.com) and it installs a keyboard driver to monitor/detect key logging. Could the driver be the cause?
                                                    attachment_p_15809_0_settings1.png
                                                    attachment_p_15809_1_settings2.png

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      everything is fine there… can you send us your settings again at support at conexware.com?

                                                      thanks

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        (reg file)

                                                        MarcFou 1 Reply Last reply Reply Quote 0
                                                        • MarcFou
                                                          MarcFou @spwolf last edited by

                                                          Done. Hopefully it may provide some clues.

                                                          MarcFou 1 Reply Last reply Reply Quote 0
                                                          • MarcFou
                                                            MarcFou @MarcFou last edited by

                                                            The issue remains in Beta 5.

                                                            M 1 Reply Last reply Reply Quote 0
                                                            • M
                                                              mwb1100 @MarcFou last edited by

                                                              I tried PA 2009 Beta 4 on another Win XP SP2 machine, and the problem does not occur on it. I don’t know what might be responsible for the different behavior between the two machines.

                                                              1 Reply Last reply Reply Quote 0
                                                              • guido
                                                                guido last edited by

                                                                I mailed spwolf a movie how to reproduce the problem. So I guess this gets fixed.

                                                                Windows 11 Pro ENU x64
                                                                Intel Core I7
                                                                32 GB RAM

                                                                MarcFou 1 Reply Last reply Reply Quote 0
                                                                • MarcFou
                                                                  MarcFou @guido last edited by

                                                                  Problem resolved in RC 5 :D

                                                                  1 Reply Last reply Reply Quote 0
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