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    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    PA 2.02 removing images from e-mails.

    Tech Support
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    • E
      egoiste last edited by

      Hello,

      I am using PA for Outlook, version 2.02. When I embed a picture into a message body and then send the message, the picture is removed from the e-mail, just a blank space remains. This never happened before I installed PA nor it happens now when I uninstalled it. Anyway, I would like to use it as I find it very useful. Any ideas?

      Thanks. Miro

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Hi Miro,

        what images specifically? Let us know of their extension.

        Also, are images getting compressed into zip file or?

        thanks,

        E 1 Reply Last reply Reply Quote 0
        • E
          egoiste @spwolf last edited by

          @spwolf:

          Hi Miro,

          what images specifically? Let us know of their extension.

          Also, are images getting compressed into zip file or?

          thanks,

          For example screenshots created by PrtScn button and pasted directly into the message body (so there is no extension). I am talking about images that are inserted directly into the message body, not as attachments, so they do not get compressed.

          Some more info: I am using Vista SP1 + MS Outlook 2007 SP1.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            p.s. thanks for the info. It has been entered in our bug list and will be looked at in few weeks, when we get enough time to turn our attention away from more pressing matters :-).

            thanks!

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              Hi,

              we tried to reproduce this and we could not.
              Maybe it is due to specific setting.

              Can you please export to reg HKCU\Software\PAOutlook registry key, via reg edit, then compress it to zip and send it to our support address (first via form and then reply to email that you get).

              That will definetly help us a lot. And if you could do it relativly fast, we can have solution almost as fast :-).

              thank you!

              1 Reply Last reply Reply Quote 0
              • E
                egoiste last edited by

                Strange, I can’t reproduce it again. I had uninstalled PAO when this problem started to occur and installed it again after your request to export the settings so maybe the reinstallation helped to solve it? Or maybe I use different settings now? I don’t know, maybe the problem will appear again. Anyway, I have sent you the registry settings via support form, hope it helps.

                Thanks a lot!

                Miro

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  it wont help if it works now :-).

                  I will try with different settings to see if it could be reproduced. If not, when it starts doing it again, let us know and send us those settings.

                  thanks!

                  E 1 Reply Last reply Reply Quote 0
                  • E
                    egoiste @spwolf last edited by

                    Well, the problem continues… Today, with exactly the setting I have sent you, another picture was removed, so I had to uninstall it again.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      did you do anything different? how did you add the picture? We tried both inserting and pasting?

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        also, do you have any other plugins installed?

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          We got it now… it is probably due to removal of all of the default filters. We are checking it out.

                          thanks,

                          E 1 Reply Last reply Reply Quote 0
                          • E
                            egoiste @spwolf last edited by

                            I have Adobe PDF, Adobe Contribute and Send to Bluetooth plugins installed.

                            E 1 Reply Last reply Reply Quote 0
                            • E
                              EricSch @egoiste last edited by

                              I have the same problem (PAOP v2.02).
                              I use SnagIt to send a screen dump as email.

                              Before sending, the emails looks ok, afterwards the picture is gone. I use HTML email’s.

                              Same thing happens when I past the image form the clipboard.

                              As attachment (image) my registry dump.
                              attachment_p_14295_0_reg.jpg

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                we fixed this issue in upcoming release, we need to test it out and then release it…

                                thanks,

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  2.03 has been released with fix for this issue…

                                  E 1 Reply Last reply Reply Quote 0
                                  • E
                                    egoiste @spwolf last edited by

                                    Looks like everything is working fine now :-) Thanks a lot!

                                    1 Reply Last reply Reply Quote 0
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