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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Something wrong with the modern skin

    Tech Support
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    • A
      anindya last edited by

      Hi there is something wrong with my modern skin. I was changing the skin and after I changed back to the modern skin it became messed up. Please have a look at the image below.

      http://i243.photobucket.com/albums/ff68/ashketchum233/powerarcskinerror.jpg

      I tried uninstalling and reinstalling but it doesnt work. Also for some reason when I press the close button it doesnt close instantly. It hangs for a few seconds and then closes. It used to work fine a few months ago. Maybe some registry entries got messed up due to spyware?

      Please let me know how i can fix the problem.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        did you try Options> Set defaults?

        1 Reply Last reply Reply Quote 0
        • A
          anindya last edited by

          I don’t see any such option in the “Options” menu of the classic skin. The options tab in the modern skin is blank. There is nothing in there.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            What happens when you uninstall? Do you still get modern skin after installation or do you get asked if you want modern or classic?

            1 Reply Last reply Reply Quote 0
            • A
              anindya last edited by

              If I set the skin to classic and then uninstall and reinstall the skin remains classic. However if I set the skin to modern and then reinstall and the option “show configuration option for first time install” is selected i get that window from which you can select modern or classic. If I select modern I see the modern skin without the errors. But if I try changing skins again the modern skin gets messed up again.

              But today I posted since the modern skin problem occurred on its own without me trying to change the skins.

              Also I wanted to know why the powerarchiver window hangs for a few second before closing instead of closing instantly.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                let me know what exactly do you do with skins so we can try to reproduce it.

                Delay is when you have archive open, it takes a little bit to close the interface.

                thanks,

                1 Reply Last reply Reply Quote 0
                • A
                  anindya last edited by

                  I don’t do anything with the skins. Just try to select a different skin and then select the modern skin again and it gets messed up.

                  Also the delay wasnt there a few months ago. And the delay occurs even if there is no archive loaded.

                  I will make a video and show you…

                  Have a look at the video. You will see exactly what happens.
                  http://www.mediafire.com/?atxo3y0xzmm

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    yes, but what exactly do you select? We need step by step instructions.

                    You are using latest version, right?

                    thanks

                    1 Reply Last reply Reply Quote 0
                    • A
                      anindya last edited by

                      That video shows what I do to reproduce the problem. From installation to where the modern theme gets messed up. Have a look. And yes I am using latest version.

                      Heres the link to the video again http://www.mediafire.com/?atxo3y0xzmm

                      Edit: Forgot to mention that the delay does not occur in the classic theme. It closes instantly. So its definitely the modern theme thats causing it.

                      RJWaring 1 Reply Last reply Reply Quote 0
                      • RJWaring
                        RJWaring @anindya last edited by

                        Not sure if it is just me but did anyone else have a problem with viewing this AVI? all i could see was a black screen.:confused:

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          anindya @RJWaring last edited by

                          @Sir:

                          Not sure if it is just me but did anyone else have a problem with viewing this AVI? all i could see was a black screen.:confused:

                          Install the K-Lite Mega Codec Pack…

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            Check this version and see if it helps.
                            http://www.powerarchiver.com/test/release10/powarc102024.exe

                            thanks,

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              anindya @spwolf last edited by

                              @spwolf:

                              Check this version and see if it helps.
                              http://www.powerarchiver.com/test/release10/powarc102024.exe

                              thanks,

                              The problem is still there…

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                can you please upload that file somewhere else? I cant download it there anymore… thanks!

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @spwolf last edited by

                                  also, can you send us .reg file with PA settings? ZIP it and attach it here please…

                                  thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    Hi,

                                    please check this update:
                                    http://www.powerarchiver.com/test/release10/powarc1021a3.exe

                                    it should fix the issue.

                                    thanks!

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      anindya @spwolf last edited by

                                      Hi, sorry for the late reply. Was busy. Anyway, today I downloaded version 10.21.04 and I see that the problem has been fixed. :)

                                      Thanks.

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        Can you check with RC2 and let us know if it still works fine? :-).

                                        thanks,

                                        1 Reply Last reply Reply Quote 0
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